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692 results found

692 results found in Lot 2: Cloud software in the category Feedback and reviews management

  • erwin ER360

    Sandhill Consultants Ltd

    erwin ER360 Collaborative Portal, is a self service business user portal for read-only access to erwin data models. ER360 promotes collaboration and empowerment of data users, enhances data literacy and understanding, and accelerates data driven decision making by reducing bottlenecks in the data modeling process

  • ChatHealth Instant and SMS Messaging System

    Leicestershire Health Informatics Service

    Instant and SMS messaging solution for secure healthcare conversations providing safe and secure messaging between healthcare professionals and service users. Primarily focused on community health settings like school nursing and health visiting, the application is suitable for a range of healthcare and safeguarding applications

  • TransUnion - Data Breach Solutions - TrueIdentity

    TRANSUNION INTERNATIONAL UK LIMITED

    Help minimise the risk following a data breach and build trust with data subjects using TrueIdentity from TransUnion, delivering Credit Report, Credit Alerts and Dark Web Monitoring to individuals whose personal data has been exposed. It helps monitor and detect signs of identity theft, as well as restore their identities.

  • CoLiberty - LPS

    COALESCENT LIMITED

    Designed by the public sector. CoLiberty is a cloud-based, secure platform which provides Responsible Bodies with a digital toolkit to empower non-expert staff to conduct assessments, administer, collaborate, case manage and report on applications for authorisation under the LPS scheme. CoLiberty allows organisations to share history across Responsible Body boundaries.

  • Cisco Webex Connect by Nasstar

    GCI Network Solutions Ltd

    Webex Connect is an Enterprise Cloud CPaaS (Communications Platform as a Service) platform that enables businesses to orchestrate and automate contextual, real-time interactions with their customers via digital channels including SMS, RCS, Email, Video, WhatsApp, Facebook Messenger. Webex Connect also offers live agent conversation capabilities and integrations with other systems.

  • Email to SMS

    Boomerang I-Comms Ltd

    Boomerang’s Email-to-SMS and Email-to-Voice services enable organizations to send 1-Way or conversational SMS and voice messages from a local email client. With 'Intelligent' messaging, 2-way conversations are automated, and threads are grouped by subject, ensuring easy management and compliance. ISO 27001, Cyber Essentials, and Cyber Essentials Plus accredited.

  • Civica Involve

    Civica UK Limited

    Involve, the leading community and stakeholder engagement platform includes powerful outreach, feedback and analytic tools. Involve makes it easier for you to reach your community, staff and stakeholders to make better informed, more collaborative decisions. Involve enables the easy creation of striking engagement multi-platformed websites, microsites and survey platforms.

  • QFM P3rform Performance Management

    Services Works Global

    QFM P3rform is a complete performance management software solution designed for the smooth running of the operation and maintenance phase of PFI, PPP and KPI-tracked projects. QFM P3rform provides ultimate control and audit compliance, ensuring transparency and promoting a collaborative approach during the O&M phase of the project.

  • SurveyOptic Employee Insights and Engagement Platform

    SocialOptic Ltd

    A full lifecycle solution for managing, delivering, reporting and analysing staff and employee surveys and feedback. It enables comprehensive measurement of engagement, satisfaction, health, stress, diversity and inclusion delivering real-time insights, analytics and analysis, with tailored reports for different stakeholders to deliver data-driven decision making.

  • Local Government - Planning Solutions

    Digital Modus Ltd

    Planning related solutions for Local Authorities. Built on Salesforce's Public Sector Solutions suite. Streamlining customer applications through any channel. Including intuitive tools to capture all required information with efficient case management, progress tracking, communications, and flexible payment fulfilment.

  • EBO eReferrals

    EBO

    EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals. For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.

  • Survey software and feedback tool (Enterprise Feedback Management)

    Brightwire

    FRED: Feedback. Respond. Evaluate. Drive engagement. Organisations are increasingly seeking to connect with customers and engage with employees to measure satisfaction. With FRED you can create tailored, branched and multi-question two-way SMS based campaigns to increase response rates. Responses are saved and can be reported on for insight and action.

  • SmartSurvey - FFT surveys

    SmartSurvey Limited

    SmartSurvey provides FFT (Friends and Family Test) surveys tailored for the NHS to efficiently capture patient feedback. This solution enables quick analysis and implementation of changes based on direct patient inputs, improving service responsiveness and patient satisfaction across healthcare services.

  • Appian Enterprise Orchestration & Agility Platform

    Appian Software Switzerland LLC

    The Abstraction Platform combines Data Fabric, low-code, iBPM, and case management. Abstracting the complexity of interacting with data sources, providing a unified interface for accessing and manipulating data. Creating applications without needing knowledge of underlying data structures or technologies regardless of the data origin or format. APP24GC14

  • Redwood Technologies Cloud Contact Centre

    Redwood Technologies Ltd

    Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.

  • User Centric Case Management (Internal or Community Version)

    MAKE TIME COUNT TODAY LTD

    User centric Case Management solution developed around the question "how can we help". Puts users at the centre of their journey. For companies to manage their: - End users - Staff Member - Projects and interventions that they organise Enables multi-agency collaboration delivering positive change for your users.

  • Citizen Engagement Platform

    SmartSurvey Limited

    The Citizen Engagement Platform is designed to enhance the interaction between governments and citizens. It supports robust feedback mechanisms and real-time engagement, helping government bodies to understand and meet the needs of the community, improve service delivery, and increase public trust and participation.

  • Zendesk Suite (Editions: Team / Growth / Professional / Enterprise / Enterprise Plus) via Netpremacy

    Netpremacy Limited

    Zendesk Suite is designed with agents in mind, putting multiple channels and relevant context all in one place. It’s a unified agent workspace, helping your team provide a faster, more personal experience to your customers. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

  • Customer Experience Platform

    SmartSurvey Limited

    Our comprehensive Customer Experience Platform equips organisations with essential tools to enhance interactions through detailed analysis and real-time feedback. Improve decision-making and customer satisfaction with actionable insights across your touchpoints.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Entry-Level)

    Civica UK Limited

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • Public sector surveys

    Boomerang I-Comms Ltd

    Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Public sector helpdesk solution

    Boomerang I-Comms Ltd

    Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • SMART: AI Contact Centre -Standard

    ICS.AI LTD

    Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.

  • SmartSurvey - CX Platform

    SmartSurvey Limited

    Our Customer Experience Platform empowers organisations to elevate their customer service by providing sophisticated tools for feedback collection, deep analytics, and actionable insights. Designed to enhance interactions and satisfaction, it seamlessly integrates data across various touchpoints, offering a holistic view of the customer journey and enabling strategic improvements.

  • ServiceNow Software License

    BRIGHT CONSULTING

    ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.

  • Appointment management solution

    Boomerang I-Comms Ltd

    An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Wordskii-on-Wheels (WoW)

    Wordskii Labs

    On-Demand video interpreting system at the point of need. Wordskii-on-Wheels is Word360's dedicated device that enables hands free access to an interpreter via on-demand video interpreting technology in any language 24 hours a day.

  • 2 Way Messaging

    Boomerang I-Comms Ltd

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Messaging for councils

    Boomerang I-Comms Ltd

    Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Snap Employee Wellness and Wellbeing survey platform

    Snap Surveys Ltd

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.