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CHESS ICT LIMITED
Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.
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VOICESCAPE LIMITED
Voicescape’s services allow Local Authorities to drive huge improvements in resident engagement and debt collection. Through greater insight, Authorities can deliver operational efficiencies throughout all stages of the collection of Council Tax, NNDR and Housing Benefit overpayments. We remove non-value-added tasks and deliver engagement, maximising payments, income and customer satisfaction.
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8X8 UK LIMITED
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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REDCENTRIC SOLUTIONS LIMITED
Cirrus Contact Centre from Redcentric. Elevate public engagement with Cirrus Contact Centre: AI-enhanced, omnichannel solution seamlessly integrated with MSTeams. Experience unparalleled communications across voice/digital channels with advanced AI automation_smart routing_analytics. CCaaS (Contact Centre-as-a-Service) platform ensures top-tier contact centre ominichannel service with end-to-end encryption and data sovereignty.
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Six Degrees
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14
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PRIME DOCUMENT LIMITED
Unifiedpost Group is a global FinTech providing digital and printed transactional communication and document solutions. Hybrid mail is a cost-efficient alternative to in-house print and post. Accessible anywhere at the touch of a button. Our hybrid mail solution supports the transition to e-documents, multichannel document delivery and remote working practices.
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ARMADILLO SEC LTD
A fully Microsoft certified solution, enables our customers to satisfy all of their compliance and quality needs for Teams Call Recording. It comes with flexible options and peace of mind that their data is secure within UK based data centres
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Chess CyberSecurity Ltd t/a CyberLab
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
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NEO TECHNOLOGY LIMITED
Empower your organisation with Neo Technology's advanced vulnerability data management solution tailored for the housing sector. Seamlessly integrate data from multiple sources, automate vulnerability reviews, and streamline scheduling for efficient decision-making and enhanced customer support.
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SOFTCAT PLC
Transform customer service with a single view of a customer's activity, tools for field service, messaging, bots, voice, social service, AI in workflow. Work faster and more productively across all channels on one platform making Sales CRM customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2024GC14
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SYNERGI SOFTWARE LIMITED
Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.
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CINOS LIMITED
Genesys Cloud CX, a robust cloud omnichannel contact center solution offering a faster more personalised customer experience. With subscription-based licensing, enjoy Opex efficiency and scalability for seasonal demand. Cinos offers design, deployment, integration, migration and support services to ensure successful implementation. Elevate your contact center capabilities today.
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VIRGIN MEDIA BUSINESS LIMITED
Cloud Voice product is a hosted communications and collaboration service based on Cisco’s BroadSoft and Webex technology, removing the need for you to have an on-premise PBX and voice networking on each of your working sites. It allows you to address your voice telecommunications needs through your existing data access.
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FARTHEST GATE LIMITED
The Liberator HMO licensing software solution is a market leading module forming part of the Liberator suite of products. Liberator HMO can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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ACF TECHNOLOGIES (UK) LIMITED
ACF offer market-leading appointment booking solutions which combine the following components: Omni-channel booking and serving (online, phone, in-person, video), automated notifications, rota management, easy-to-use web user interface, check-in options, intelligent skills to needs matching, multi-language, webform data & document collection, calendar synchronisation, room booking, surveying, integrations and more.
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Peoplesafe
Peoplesafe Alert is a simple mass notification software platform. Effectively communicate with your workforce by sending emergency messages via app, SMS, email and desktop. Proactively manage the safety of your workers to warn and inform them of sudden risks and emergencies, increasing operational resilience to daily risks.
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Rapid X
Rapid X is a dedicated Atlassian Silver Solution Partner specializing in Jira Service Management, a robust platform designed for IT and service teams. With Jira Service Management, you can efficiently receive, track, manage, and resolve requests from your team's customers. Choose Rapid X to purchase or renew your JSM licenses.
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EBO.AI (UK) LTD
The solution offers a 24x7 digital front door to clinical women's services, ensuring accessibility, education and inclusivity are at the centre.
Powered by conversational-AI, it offers omni-channel reach for the widest impact in the shortest time and helps join up services at ICB level.
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XCESSION LTD
4me is the Complete Service Management platform that enables internal departments, like IT and HR, to work together seamlessly with external service providers. 4me supports ITIL and fully integrates knowledge management, time tracking and project management capabilities. 4me provides full visibility of Service Costs, Service Risks and Customer Satisfaction.
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2024GC14
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KERV EXPERIENCE LIMITED
VoxivoCX is a cloud Contact Centre platform, providing a fully feature voice only contact centre platform optimised for supervisors, agents and customers including browser based agent portal, supervisor tools, performance reporting, wallboards and integrations capability. VoxivoCX comes with a full suite of telecommunication, implementation and support services from Kerv.
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ORBIS PROTECT LIMITED
Orbis Protect's BS8484 lone worker service provides life-line protection to at-risk lone workers, 24/7/365. We offer a range of devices, smartphone apps and bespoke solutions. The system provides individuals with discreet SOS functionality, welfare checks, location positioning, mandown and pre-emptive alerting, backed up by full access to Police URN system.
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FARTHEST GATE LIMITED
The Liberator Trading Standards software solution is a market leading module forming part of the Liberator suite of products. Trading Standards software can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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ACF TECHNOLOGIES (UK) LIMITED
ACF offer market-leading queue management solutions which combine the following components: self-serve interfaces (kiosks, tablets, virtual queuing), printed or e-tickets (SMS, email), digital signage, audio calling, internal easy-to-use web user interface, intelligent customer routing, skills /needs matching, multi-language, online data / document collection, surveying and much more.
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INSIGHT DIRECT (UK) LTD
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCI2024GC14
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ROUTE 101 LIMITED
Experts in cloud systems integration, Route 101 delivers contact centre and customer experience solutions from market-leading technology vendors. Including NICE CXone contact centre suite, Zendesk customer experience, PolyAI and Omilia conversational voice, Calabrio WEM, Gamma UC and connectivity, Sycurio PCI compliance, as well as self-service, conversational chatbots, and much more.
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CHARTERHOUSE VOICE & DATA LIMITED
'Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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SABIO LTD
Genesys Cloud CX, a leading cloud-based contact centre solution, empowers businesses with omnichannel capabilities, workforce engagement tools, analytics, and automation. Built on microservices architecture, it ensures scalability and flexibility to meet modern contact centre demands, driving exceptional customer experiences across voice, chat, email, and social media channels.
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BUSINESS SYSTEMS (U.K.) LIMITED
Cloud Contact Centre Solutions from Business Systems unifies best-in-class Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence built on an open Cloud foundation to protect previous investments. These products are tailor made to offer flexible solutions for inbound, outbound, and blended contact centre environments.