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Boomerang I-Comms Ltd
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. An communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Brightwire
Brightwire builds Robotic Process Automation solutions to allow legacy applications to participate in modern workflows and integrations.We utilise modern Power Automate based desktop flows to allow us to retrieve and update data from legacy systems, and bring this information into modern systems without any further development of the legacy system.
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Brightwire
Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.
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Medallia, Inc.
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for new processes and services or how to improve your existing ones. Empower staff and create sustainable change for citizens.
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Symplicity
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
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Brooklyn Supply Chain Solutions Ltd
Brooklyn Solutions unifies and digitises the practice of managing third-parties for all relevant roles across your organisation. It provides a flexible,
process-based approach providing a single shared interface for front-line teams, key stakeholders, suppliers and customers to minimise risk and maximise business value.
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Made Purple Ltd
Purple Scribe is an ISO27001 certified transcription and summarisation solution that processes any audio or video file—including interviews, meetings, and recordings—with over 98% accuracy. It separates speakers, highlights uncertainties, integrates with existing systems , and outputs onto custom templates, saving thousands of man-hours for police, local-authorities, prisons and healthcare organisations.
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accessplanit
accessplanit LMS is a cloud software solution purpose built to automate end-to-end learning administration and provide an engaging employee journey with self-service user and manager portals and to help manage compliance via in-depth reporting. Implementation, system training, Support Helpdesk and a dedicated Customer Success Manager for system usage optimisation included.
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Symplicity
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
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MAKE TIME COUNT TODAY LTD
Solution to help prepare prisoner for resettlement into the community.
Enables institutions to make greater use of ROTL, provides online training within a secure environment and connects the user to agencies through the gate to ensure preparedness re employment and housing on day one of release.
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Recordsure
A Digital Interview Recording solution compliant with the PACE Act as a Secure Digital Network solution. High quality, secure recording with capabilities for automated transcription and sophisticated speech analytics. Integrated with Recordsure’s document analytics and AI provides a multi-media capability, incorporating documents alongside audio recordings.
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Boomerang I-Comms Ltd
Boomerang aids healthcare providers in achieving better outcomes at lower costs through efficient messaging solutions. Our communication service streamlines engagement across various channels, automating tasks to reduce missed appointments, promote messaging and automate manual workforce management burdens. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Boomerang aids healthcare providers in achieving better outcomes at lower costs through efficient messaging solutions. Our communication service streamlines engagement across various channels, automating tasks to reduce missed appointments, promote messaging and automate manual workforce management burdens. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ARDANIS TECHNOLOGIES LIMITED
Aileen is an AI-powered solution that transforms contact centre efficiency. It automates email handling, integrates with existing systems, and delivers personalized responses. Aileen delivers immediate operational savings and an average FCR improvement of 19%.
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Civica UK Limited
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.
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FlexRM Limited
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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Trustmarque Solutions Limited
The Microsoft Dynamics 365 product sets (see Pricing) from Microsoft Partner (7 Designations). Our subscription plans offer cost effective options providing ultimate flexibility for users to have access to any Dynamics 365 product including but not limited to, Dynamics 365 for Sales, Field Service, Customer Service, and Project Service Automation.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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Sandhill Consultants Ltd
Proactively monitor the health and performance of all your database platforms with a robust database monitoring tool. With Foglight for Databases, DBAs gain unprecedented visibility across their database platforms. From one simple-to-use console, they can quickly diagnose and resolve emerging issues to prevent business interruption.
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Netpremacy Limited
The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.
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Temple Interactive Media
Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion’s Consumer Empowerment solution aims to provide non-SHARE contributors access to Bureau data, where explicit Consumer consent is obtained. Our solution is uniquely positioned within the market to provide Organisations who don't contribute to the Bureau access to credit data; principally credit score where the necessary consent has been obtained.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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Boomerang I-Comms Ltd
Boomerang's broadcast marketing solution streamlines international messaging across diverse channels. Using 'Intelligent Messaging,' unique conversation threads are created, capturing interest expressions and driving customer engagement it captures customer interest, drives engagement, and facilitates personalized campaigns. ISO 27001 and Cyber Essentials Plus accredited
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The Access Group
PAMMS is a digital eco-system for social care. PAMMS was initially developed with Association of Directors of Social Services East to support commissioners with their duty of care. Data analysis and predictive solutions that standardise data from multiple sources across social care, presenting interactive dashboards to enable evidence-based decision making.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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Cinos
Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.
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Boomerang I-Comms Ltd
Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ACKNOWLEDGEMENT LIMITED
Use Malcolm! to create an online self-service system that you can use with your own customers, staff, stakeholders etc