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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14
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KERV DIGITAL LIMITED
Use Dynamics/D365 Field service to provide integrated work order, customer case and resource planning solution to your field based service teams, enabling them to deliver excellent service management. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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ICS.AI LTD
The SMART Student Recruitment Copilot revolutionises engagement using generative AI to streamline the application process in higher education. It offers a grounded, personalised, 24/7 support across multiple channels, providing tailored recommendations and enabling institutions to effectively target and enrol ideal candidates through data-driven insights, reducing costs and improving retention.
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4NET TECHNOLOGIES LTD
FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.
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ZIPPORAH LTD
Registrars Complete: the complete registrars management solution for your registrar service - comprehensive management of your registration diary, calendars, bookings, appointments, cashbook and customer focused ceremony management. This complete registration solution gives you the power to fully take control of your registration service: Weddings, births, deaths, certificates, citizenship and ceremonies.
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ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCA2024GC14
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MILLERSOFT LIMITED
Apache Superset is a modern, enterprise-ready business intelligence web application. It is fast, lightweight, intuitive, and loaded with options that make it easy for users of all skill sets to explore and visualize their data, from simple pie charts to highly detailed deck.gl geospatial charts
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XMA LIMITED
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHX2024GC14
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IBI Group UK Ltd
Travel-IQ is an internationally-proven, advanced traveler information system that provides real-time traffic event management for agencies and real-time multimodal journey planning to the public.
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APTVISION LIMITED
APTVISION created a unified Healthcare Information System which effectively and efficiently manages the Patient end-to-end through the entire 'ology process, from a GP referral, communication and scheduling, management and preparation, study delivery, reporting and results, all while integrating tightly with other 'ology systems and drastically increasing efficiencies and reducing costs.
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AKITA SYSTEMS LIMITED
Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Customer Service into your organisation for a fixed price.
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FARTHEST GATE LIMITED
The Liberator PSPO solution is a market leading module forming part of the Liberator suite of products. Liberator PSPO can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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MILLERSOFT LIMITED
Apache Kafka is a distributed event streaming platform that is capable of ingesting and processing trillions of rows per day. It allows a client to handle many different sources and create event queues for a variety of topics whilst scaling to process any amount of data.
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SOFTCAT PLC
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management. Offers an AI-enabled omnichannel cloud solution
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SVL BUSINESS SOLUTIONS LIMITED
NICE WFM and EEM offers a comprehensive solution tailored to all your WFM needs. From forecasting/planning to scheduling and daily management, NICE WFM transforms operational efficiency while engaging employees. With customisable modules, real-time insights, innovative AI forecasting, and patented Simulation it ensures, accuracy, simplicity reliability, visibility and employee engagement/satisfaction.
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14
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SCB GLOBAL LTD
OPTO4Contact delivers intelligent Omni-Channel contact centre features both natively within Microsoft Teams or outside of it. OPTO4Contact seamlessly incorporates all communication channels including voice, mail, chat, text message, social media and video into one consistent contact experience, empowering agents by creating a holistic journey of communication for each customer.
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SocialSignIn Ltd trading as Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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FARTHEST GATE LIMITED
TheLiberator Penalty Charge Notices (PCN) Civil Parking enforcement solution is a market leading module forming part of the Liberator suite of products. Liberator PCN can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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SOFTCAT PLC
The Abstraction Platform combines Data Fabric, low-code, iBPM, and case management. Abstracting the complexity of interacting with data sources, providing a unified interface for accessing and manipulating data. Creating applications without needing knowledge of underlying data structures or technologies regardless of the data origin or format. APPSC24GC14
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INSIGHT DIRECT (UK) LTD
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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XMA LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCX2024GC14
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Inform Communications Ltd
DTMF offers swift, reliable service navigation, seamless integration with SMS and web chat for comprehensive customer journey continuity. Ideal for public sectors, it ensures rapid responses and enhances accessibility 24/7, facilitating up to 70% of enquiries without agent intervention. We design, build and manage services or clients can self-manage.
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FARTHEST GATE LIMITED
The Liberator Cycle hangers solution is a market leading module forming part of the Liberator suite of products.Liberator Cycle Hangers can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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ZIPPORAH LTD
An advanced, powerful appointment booking solution that can configured by you for many different types of booking. Allowing you to create your own diaries/calendars and booking workflows. Incorporate your rules and processes, provide a flexible online appointment booking solution that evolves alongside your services in delivering digital transformation.
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WELFARE CALL (LAC) LTD
Fully managed data collection and analysis service (cloud-based solution) covering attendance, attainment, progress, safeguarding and consultancy assisting Local Authorities and Virtual Schools in the monitoring and improvement of outcomes for vulnerable cohorts including; Children in Need (CiN), Child Protection (CP), Children in Care and those with a Social Worker.
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VERINT SYSTEMS UK LIMITED
Verint® Real-Time Coaching is an innovative solution that analyses calls/desktop activities in real time and can automatically identify opportunities to guide interactions toward better outcomes for your citizens and organization. When criteria are met, employees receive automated assistance and guidance in a centralized notification centre called Work Assist.
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FUTR AI LIMITED
Futr AI provides an advanced chatbot and live chat platform, designed for streamlined digital communications across various channels. Our service, ideal for the public sector, features traceable AI for transparency and accountability, multilingual capabilities, and context-specific AI models to ensure best-in-class solutions for engaging and serving the public effectively.