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Digital Space Cloud Services Limited
8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.
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BRITANNIC TECHNOLOGIES LIMITED
Zoom is a single-pane-of-glass UC platform designed to streamline connectivity, and foster dynamism for individuals and enterprise. Zoom encompasses team chat functionalities, telephony services, virtual meetings, omnichannel contact-centre capabilities, interactive whiteboarding features, workspace management tools, and AI solutions. These offerings empower hybrid teams to bolster collaboration and increase productivity levels.
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PHOENIX SOFTWARE LIMITED
The SMART AI Customer Services Assistant uses AI technology and self-service to increase customer retention 24/7 while reducing service delivery costs. Allowing customers to self-service a range of tasks that don't require an agent or member of staff to answer the query.
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Geomant
Buzzeasy is an all in one collaboration and customer engagement platform
Buzzeasy provides a feature-rich omnichannel environment that connects back-office staff with front-line agents. Employees can collaborate and serve customers on the same platform, spending less time switching between tools and applications.
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Advania
Advania UK is a Direct Microsoft Cloud Solution Provider (CSP). Through the CSP licensing programme, we can provide subscription licensing for the Microsoft 365 and Office 365 platforms and associated software components. As a Microsoft Cloud Solution Provider we provide flexible plans and pricing with monthly, yearly and triennial billing
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Farthest Gate Limited
The Liberator FoI solution is a market leading module forming part of the Liberator suite of products. Liberator FoI can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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ARCUS GLOBAL LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCA2024GC14
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ALLIED HEALTH PROFESSIONALS SUFFOLK CIC
U Refer is a software package used to manage patient self referral to services in healthcare. Using an online, device agnostic, web portal, patients complete a health questionnaire which once clinically triaged within the portal, leads to the ability to manage care, appointments and patient communications seamlessly. Telephone alternative available.
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Hostcomm Limited
Remote visual assistance enables experts to guide and support users through complex tasks from a distance. Using live video streaming, augmented reality, and real-time collaboration tools, remote specialists can see the user's environment, provide step-by-step instructions, and annotate the user's view to resolve issues efficiently without being physically present.
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EXPONENTIAL-E LIMITED
Exponential-e's Hosted Cloud Telephony / Unified Communications as a Service provides users with Private Branch Exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted UCaaS Service is a Cloud-based Unified Communications Service which is delivered over our business-only, reliable and low latency network.
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14
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KERV DIGITAL LIMITED
Use Dynamics/D365 Field service to provide integrated work order, customer case and resource planning solution to your field based service teams, enabling them to deliver excellent service management. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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TeleWare Plc
Teleware Communications Manager (TCM) helps you manage inbound and outbound communications and deliver customer service. Built in Azure, TCM is intuitive, scalable, and global. TCM is telephony system agnostic. It includes IVR, reporting, and real-time analytics
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ICS.AI LTD
The SMART Student Recruitment Copilot revolutionises engagement using generative AI to streamline the application process in higher education. It offers a grounded, personalised, 24/7 support across multiple channels, providing tailored recommendations and enabling institutions to effectively target and enrol ideal candidates through data-driven insights, reducing costs and improving retention.
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4NET TECHNOLOGIES LTD
FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.
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Zipporah Ltd
Registrars Complete: the complete registrars management solution for your registrar service - comprehensive management of your registration diary, calendars, bookings, appointments, cashbook and customer focused ceremony management. This complete registration solution gives you the power to fully take control of your registration service: Weddings, births, deaths, certificates, citizenship and ceremonies.
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ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCA2024GC14
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MILLERSOFT LIMITED
Apache Superset is a modern, enterprise-ready business intelligence web application. It is fast, lightweight, intuitive, and loaded with options that make it easy for users of all skill sets to explore and visualize their data, from simple pie charts to highly detailed deck.gl geospatial charts
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XMA LIMITED
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHX2024GC14
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UPLAND SOFTWARE UK LIMITED
RightAnswers is the complete connected Knowledge Management solution that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture and provide the right answers to the right person at the right time
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IBI Group UK Ltd
Travel-IQ is an internationally-proven, advanced traveler information system that provides real-time traffic event management for agencies and real-time multimodal journey planning to the public.
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Aptvision Ltd
APTVISION created a unified Healthcare Information System which effectively and efficiently manages the Patient end-to-end through the entire 'ology process, from a GP referral, communication and scheduling, management and preparation, study delivery, reporting and results, all while integrating tightly with other 'ology systems and drastically increasing efficiencies and reducing costs.
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AKITA SYSTEMS LIMITED
Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Customer Service into your organisation for a fixed price.
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Farthest Gate Limited
The Liberator PSPO solution is a market leading module forming part of the Liberator suite of products. Liberator PSPO can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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MILLERSOFT LIMITED
Apache Kafka is a distributed event streaming platform that is capable of ingesting and processing trillions of rows per day. It allows a client to handle many different sources and create event queues for a variety of topics whilst scaling to process any amount of data.
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SOFTCAT PLC
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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SVL BUSINESS SOLUTIONS LIMITED
NICE WFM and EEM offers a comprehensive solution tailored to all your WFM needs. From forecasting/planning to scheduling and daily management, NICE WFM transforms operational efficiency while engaging employees. With customisable modules, real-time insights, innovative AI forecasting, and patented Simulation it ensures, accuracy, simplicity reliability, visibility and employee engagement/satisfaction.
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14