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1204 results found

1204 results found in Lot 2: Cloud software in the category Contact management

  • Sentinel PiNG

    YUDU Sentinel

    An independent communication and collaboration tool designed to replace social media chat applications. It is a corporate chat application that maintains records of all chats on central cloud servers for compliance with point to point encryption and encryption of stored chats. Used by senior management and crisis management teams.

  • Supplier relationship management (SRM) for Infrastructure Projects, powered by IAND

    Indigo& Limited

    IAND is designed for project teams, providing a “plug & play” supplier ecosystem integrator. Providing powerful SRM functionality in a user-friendly platform. Giving you all your information to hand, at all times. Use cases span from Project 13 Alliances to managing frameworks of engineering consultants to deliver performance goals.

  • Phonehub Advanced Contacts Manager

    Phonehub IO Ltd

    Secure intelligent system to identify, authenticate, and manage prisoner contacts. Designed to reduce resource requirements, improve security and public protection, and improve family contact. Integrates with HMPPS systems.

  • datb - Local Government Platform

    datb limited

    datb’s Local Government Platform (LGP) provides a set of components for the development, deployment, and integration of cloud-hosted enterprise-scale applications for use by local government and similar organisations. LGP enables the implementation of numerous line-of-business applications within a single technical framework, providing consistency of data and reducing effort and cost.

  • EBO Digital Women's Health Hub

    EBO

    The solution offers a 24x7 digital front door to clinical women's services, ensuring accessibility, education and inclusivity are at the centre. Powered by conversational-AI, it offers omni-channel reach for the widest impact in the shortest time and helps join up services at ICB level.

  • Incident Management / Complaint Management

    Pyrexia Ltd

    Automated Incident and Complaints Management leverages AI to not only streamline complaint processing but also provide actionable insights, allowing for real-time identification of systemic issues. Reducing administrative burden and refocusing staff on patient care. Ensures comprehensive issue resolution, enhances patient and staff satisfaction, and directs quality improvement efforts effectively.

  • Salesforce Industry Solutions

    Softcat Limited

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2024GC14

  • Liberator Trading Standards

    Farthest Gate Limited

    The Liberator Trading Standards software solution is a market leading module forming part of the Liberator suite of products. Trading Standards software can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Microsoft Dynamics 365 Support Services

    Mazik Global Limited

    Mazik Global is a Microsoft solution Partner, providing an established Dynamics 365 support service. We provide clients with a proven approach, offering a seamless transition into a personalized, omni-channel support service adhering to strict SLAs.

  • Insight - Salesforce CRM Analytics

    Insight

    CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCI2024GC14

  • Microsoft Power Platform Services - Design, Development and Consulting

    Brightwire

    Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.

  • Genesys Cloud - delivered by Kerv Experience

    Kerv Experience Limited

    Genesys Cloud delivers a feature-rich omnichannel contact centre solution for customer engagement. The modern intuitive UI provides advanced routing of omnichannel interactions, AI, speech-enabled IVR, Workforce Management, Quality Management, social channels and reporting. The solution delivers a full suite of telecommunication, consultancy, implementation and support services for improved digital experiences.

  • Charity and Not for Profit on Dynamics 365

    Formus Professional Software

    FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.

  • Dynamics 365 for Sales

    FlexRM Limited

    Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).

  • Information Governance, Complaints and Feedback

    Meritec Limited

    A fully UK Hosted SaaS solution that eases the burden of managing and responding to information requests, built-in request types include; FOI GDPR Data Protection Environmental Information Regulations (EIR) Re-use of Public Sector Information Regulations (RPSI) EIR-PS Complaints Compliments Includes reporting tools and web-form builder for total data collection control

  • MLL Contact Centre as a Service

    MLL Telecom Ltd.

    MLL’s contact centre as a service (CCaaS) is based on Liberty Converse CX, an AI powered advanced omnichannel CCaaS solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.

  • Infopad - Sales Quickstarter for Dynamics 365 CRM

    INFOPAD LTD

    InfoPad's Dynamics 365 CRM for SMEs is a cloud-based solution designed to streamline customer relationship management. It offers comprehensive tools for sales, marketing, and service operations, tailored to the unique needs and growth demands of small to medium-sized enterprises, enhancing efficiency and customer engagement.

  • Arcus Regulatory Services

    Arcus Global Limited

    Arcus Regulatory Services is a flexible and intuitive cloud-based solution, built on Salesforce, for Environmental Health, Trading Standards, Private Sector Housing and Licensing teams to manage their caseloads, enabling officers to work efficiently and effectively. Online portals support self-service and commercialisation of services. The system is mobile responsive by default.

  • Zoho Assist: Remote support software for efficient, secure assistance.

    Zoho Corporation Limited

    Zoho Assist is a secure cloud-based remote support and remote access software to deliver customer support experiences. Establish secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers easily.

  • Vuelio PR, Media, Stakeholder and Political Services

    PULSAR GROUP PLC

    Vuelio is a communications software & intelligence platform, used by over 500 public sector organisations. We help you to manage media monitoring, coverage analysis, journalist contacts, press office, press enquiries, lines-to-take, news distribution, publishing, stakeholder engagement, internal comms, political monitoring and political contacts - all in one place.

  • Symplicity UniHub Single Team

    Symplicity

    Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.

  • Contract Management

    Konica Minolta Business Solutions (UK) Ltd

    Streamline contracts from creation to execution with our all-in-one platform. Manage, track, and ensure compliance with ease. Find anything instantly with advanced search. Automate approvals, generate reports, and secure your contracts – all in one place.

  • iYouth

    AWTG LIMITED

    Our iYouth Web and Mobile App helps 3rd sector groups to operate grass roots activities such as youth clubs, sports clubs and digital inclusion schemes. iYouth enables enrolment and registration, safeguarding, information sharing, events management, group communication, messaging and alerts, e-payments and administration. It supports commissioners and enables social cohesion.

  • Pegasystems Cloud Software - Process Mining

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement.Process Mining is a key part of the platform.

  • IDM Agency Manager

    ID Medical Group Ltd

    Automates all temporary staff (agency management) procure-to-pay processes, saving time and money. Designed specifically for health/care, it is a powerful booking/vendor management platform that creates a competitive marketplace for each shift, achieving high fill, at best value/best fit. Fully accessible via mobile, it provides rich-functionality for workers and hirers on-the-go.

  • Salesforce Hyperforce Lightning Industry Solutions

    XMA Limited

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHX2024GC14

  • Microsoft Dynamics 365 for Housing

    Ceox

    Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.

  • Insight - Salesforce Hyperforce Lightning Service Cloud

    Insight

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14

  • Microsoft Dynamics for Social Housing and Local Government

    BAYTREE SOLUTIONS LTD

    Design and implementation of Microsoft Dynamics (D365) for Social Housing resulting in business improvement/transformation, system rationalisation and extensive business insight. Offering our blue print designs specifically for the sector. Experience of delivering hybrid solutions making use of other specialist solutions and removing the need for legacy Housing Management solutions

  • Microsoft Dynamics 365 / D365 Customer Service

    KERV DIGITAL LIMITED

    Use Dynamics Customer Service to provide personalised service to customers in any channel. Customer service teams can use a single unified view of data when managing cases, access a centralised knowledgebase for support information. Use insights to monitor performance metrics to make informed decisions based on trends / activities.