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CDW LIMITED
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
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PAYPOINT NETWORK LIMITED
Our DD Service is a feature rich platform for managing all DD capabilities - including mandates set-up through 8 different channels, flexible, any-day, any amount DD service, recurring card payments, rich reporting, customer insight and full customer communications. DD Services are available for organisations without their own SUN.
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ARISSIAN LTD
Provide customers with confidence that your employees are who they claim to be and the role they perform. Luciditi Digital Credentials - provides secure digital identity cards that can be checked by eye and validated electronically in real time to provide the latest in ID verification.
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHX2024GC14
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APTVISION LIMITED
With Covid-19 vaccinations a way to fight back the virus to get back to normal, Aptvision has created and introduced a Vaccination Management Solution as a complete and comprehensive solution to schedule and manage vaccination appointments with proactive citizens engagement features.
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OPUS BUSINESS SYSTEMS LIMITED
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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ARCUS GLOBAL LIMITED
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHA2024GC14
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ACF TECHNOLOGIES (UK) LIMITED
ACF offer market-leading appointment booking solutions which combine the following components: Omni-channel booking and serving (online, phone, in-person, video), automated notifications, rota management, easy-to-use web user interface, check-in options, intelligent skills to needs matching, multi-language, webform data & document collection, calendar synchronisation, room booking, surveying, integrations and more.
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Intercity Technology Limited
Microsoft Teams Direct Routing enables efficient call handling within Teams. Enabling the routing of incoming calls based on rules and availability and integrating with PBX systems for external communication. It enhances collaboration and communication by optimising call routing and availability. Ideal for organisations leveraging Microsoft Teams for unified communications.
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NG BAILEY IT SERVICES LIMITED
Native Teams dialing. Direct Routing for Microsoft Teams works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface
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XMA LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHX2024GC14
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Intercity Technology Limited
Unified Communications integrates voice, video, chat, and collaboration tools into a single platform. It enhances productivity and streamlines communication with features like voice calling, messaging, file sharing, and conferencing which are accessible from any device, anywhere. Ideal for businesses seeking comprehensive and flexible communication solutions.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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INSIGHT DIRECT (UK) LTD
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHI2024GC14
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SAP (UK) LIMITED
SAP Sales Cloud CRM solution is designed to enhance and manage your sales teams' day-to-day work activities, while improving citizen's engagement experiences and streamling their buying processes.
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CANTARUS CRM LIMITED
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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Clarity Information Solutions
Clarity IVR is a Level 1 PCI-DSS Compliant v4 secure telephone payment platform. It is used by public authorities to allow call centre staff to take telephone payments from members of the public without needing to record any cardholder data. This approach improves security and facilitates PCI compliance.
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FARTHEST GATE LIMITED
The Liberator Food Hygiene solution is a market leading module forming part of the Liberator suite of products. Liberator Food Hygiene can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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BOOMERANG I-COMMS LTD
Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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VERINT SYSTEMS UK LIMITED
Verint Quality Management and Quality Bots helps your organisation to modernise its approach to managing all aspects of such quality improvement processes. With this proven solution, you can efficiently evaluate large numbers of audio and/or text-based interactions based on business relevance, employee performance, and customer input.
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Colt Technology Services
Cloud Communications is an open standards hosted service providing a telephony based Unified Communications service. Customers can have the ability to evolve into a full unified communications experience, at a time and pace to suit as they further develop and realise their “Digital Transformation” strategies.
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EXPERIAN LIMITED
Experian Email Validation is a real-time REST-API that makes it quick and easy to verify and standardise email addresses in real-time or bulk. It's easy to integrate into websites, CRM systems & other software applications.
Experian's cloud-based solution flags and removes bad email addresses at the point of capture.
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8X8 UK LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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METRICELL LIMITED
This software service is designed to automatically identify and manage areas of poor mobile/private network connectivity. Evaluating a vast range of datasets, Area Improvement and Workflow Manager ("AIM") uses machine learning and proprietary algorithms to create geographic clusters for improvement. Users can be assigned responsibility, make comments and track trends.
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ICS.AI LTD
The SMART Student Recruitment Assistant for further education is a pre-trained college specific AI-driven platform that enhances student recruitment and engagement through personalised 24/7 support and self-service, reducing service delivery costs and improving retention by optimising interactions from course enquiries and frequency asked questions during enrolment.
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Bulb Tech Group
AudioCodes SmartTAP 360° Live is an intelligent, compliance-grade Enterprise audio and video recording.
It can be easily deployed and integrated with a SIP enabled Contact Center and / or Microsoft Teams using any SBC or Gateway
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INFINITY TECHNOLOGY SOLUTIONS LIMITED
Our Microsoft Dynamics 365 HMS is a suite of Microsoft products providing complete functionality required by Social Landlords to run their business functions. Based on Microsoft Dynamics 365 and Microsoft Power Platform the BRIKHousing solution offers a modern Microsoft interface to manage all back office processes and all resident interactions.
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FARTHEST GATE LIMITED
The Liberator Bulky Waste software for Councils solution is a market leading module forming part of the Liberator suite of products. Liberator Bulky Waste can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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ENTERPRISE BOT PRIVATE LIMITED
Our Conversational AI service facilitates seamless interactions between humans and machines through advanced natural language processing. Key features include natural language understanding, contextual awareness, multi-channel support, personalization, integration capabilities, and analytics. Benefits include enhanced customer experience, increased efficiency, scalability, improved engagement, and cost savings.
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VISIMEDIA LTD
VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.