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AKITA SYSTEMS LIMITED
Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Customer Service into your organisation for a fixed price.
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NTT DATA BUSINESS SOLUTIONS LIMITED
SAP® SuccessFactors® Employee Central Service Centre delivers multichannel customer service to your employees. It helps prioritise issues, routing tickets to team members to deliver the best responses. It provides employees with direct access to a contextual knowledge base to allow them to find the answer to their own HR-related questions.
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MERITEC LIMITED
SaaS application combines system integrations with intelligent process automation to provide a seamless back-office solution to deal with all customer contact and records. Optional 360 view page which pulls records from multiple databases stopping users having to access multiple systems at once. Business rules engine provides flexible and scalable workflows.
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FARTHEST GATE LIMITED
The Liberator PSPO solution is a market leading module forming part of the Liberator suite of products. Liberator PSPO can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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ARCUS GLOBAL LIMITED
Arcus Green Waste is a flexible and intuitive cloud-based solution built on Salesforce, which helps Green and Garden waste teams manage subscriptions, signup, communications, and payments. It enables residents to sign up for and manage their waste subscription online via a self-service portal including taking one-off and recurring payments.
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14
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SCB GLOBAL LTD
OPTO4Contact delivers intelligent Omni-Channel contact centre features both natively within Microsoft Teams or outside of it. OPTO4Contact seamlessly incorporates all communication channels including voice, mail, chat, text message, social media and video into one consistent contact experience, empowering agents by creating a holistic journey of communication for each customer.
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SocialSignIn Ltd trading as Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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CAUSEWAY TECHNOLOGIES LIMITED
Causeway CPA excels where standard finance tools or asset management systems fall short by enhancing accounting capabilities through precise highways project cost management. Capture and allocate labour, plant, material, subcontractor, and other costs at source, ensuring real-time monitoring of committed, accrued, and actual costs, through real-time reporting and insight.
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FARTHEST GATE LIMITED
TheLiberator Penalty Charge Notices (PCN) Civil Parking enforcement solution is a market leading module forming part of the Liberator suite of products. Liberator PCN can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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DATACOW LIMITED
DataCow is an integrated solution for businesses. A fully integrated email and document control system with emphasis on traceability of vital correspondence. Every email sent outside of your organisation must be registered and is fully searchable. DataCow includes Calendar and Meeting functionality compatible with Microsoft Exchange.
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XMA LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCX2024GC14
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FORFRONT LIMITED
e-shot™ is the digital communication platform trusted by police forces and other public sector agencies to send highly effective omnichannel campaigns.
From crime prevention advice to witness appeals, e-shot gives you a simple solution for sending accessible messaging to your audience.
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PLACECUBE LIMITED
Case management and CRM software for elected representatives. Record and complete casework, engage with local residents and authority officers, organise events and deadlines, and gain local insight with our all-in-one solution. eCasework is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions
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RESOURCE4U LTD
Bespoke cloud software solutions for business processes and automation using efficient no-code or low-code building blocks in Microsoft 365, Azure, SharePoint, Power Platform, Power Automate with scope for integrations such as AI and Copilot.
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FORMAT14 CRM LTD
Creatio Studio stands out as a game-changer with No-Code features that empower organisations through customisation tools including a versatile process designer, artificial intelligence, app builder, a mobile app and more.
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FARTHEST GATE LIMITED
The Liberator Cycle hangers solution is a market leading module forming part of the Liberator suite of products.Liberator Cycle Hangers can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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ARCUS GLOBAL LIMITED
Arcus Pest Control is a flexible and intuitive cloud-based solution, built on Salesforce, helping Pest Control teams manage their caseload including the handling of complaints, reports, contracts, enforcement, treatment, follow-on processes. The mobile app supports full access and offline remote working, enabling officers and teams to work efficiently and effectively.
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SMARTCITIZEN LIMITED
A customer-facing self-service website which is delivered and accessed across an agreed web URL, providing end users the ability to apply for, purchase, renew or replace a local authority issued pass (either smart or non-smart, photo or non-photo), with a real-time link to the central card management system.
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ARCUS GLOBAL LIMITED
Arcus Building Control is built in partnership with Building Control teams across the UK using the Salesforce platform. The solution provides for both application processing and for the wider needs of the service, including performance management and, uniquely, marketing of the service, supporting both client retention and increasing market share.
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VERINT SYSTEMS UK LIMITED
Verint® Real-Time Coaching is an innovative solution that analyses calls/desktop activities in real time and can automatically identify opportunities to guide interactions toward better outcomes for your citizens and organization. When criteria are met, employees receive automated assistance and guidance in a centralized notification centre called Work Assist.
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FUTR AI LIMITED
Futr AI provides an advanced chatbot and live chat platform, designed for streamlined digital communications across various channels. Our service, ideal for the public sector, features traceable AI for transparency and accountability, multilingual capabilities, and context-specific AI models to ensure best-in-class solutions for engaging and serving the public effectively.
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ARISSIAN LTD
Provide customers with confidence that your employees are who they claim to be and the role they perform. Luciditi Digital Credentials - provides secure digital identity cards that can be checked by eye and validated electronically in real time to provide the latest in ID verification.
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHX2024GC14
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OPUS BUSINESS SYSTEMS LIMITED
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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ARCUS GLOBAL LIMITED
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHA2024GC14
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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BOOKINGLAB LIMITED
We've co-created an industry-leading booking system with over 40 forward-thinking councils. This award-nominated system automates booking management, resourcing, reporting, and notifications for any booking-related use case, including appointment booking, event and course booking, and resource booking. The system delivers simple, end-to-end self-service with customisable booking rules, guidance messaging, and workflows.