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SCB Global Ltd
OPTO4Contact delivers intelligent Omni-Channel contact centre features both natively within Microsoft Teams or outside of it. OPTO4Contact seamlessly incorporates all communication channels including voice, mail, chat, text message, social media and video into one consistent contact experience, empowering agents by creating a holistic journey of communication for each customer.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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Causeway Technologies Limited
Causeway CPA excels where standard finance tools or asset management systems fall short by enhancing accounting capabilities through precise highways project cost management. Capture and allocate labour, plant, material, subcontractor, and other costs at source, ensuring real-time monitoring of committed, accrued, and actual costs, through real-time reporting and insight.
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Farthest Gate Limited
TheLiberator Penalty Charge Notices (PCN) Civil Parking enforcement solution is a market leading module forming part of the Liberator suite of products. Liberator PCN can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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DATACOW LIMITED
DataCow is an integrated solution for businesses. A fully integrated email and document control system with emphasis on traceability of vital correspondence. Every email sent outside of your organisation must be registered and is fully searchable. DataCow includes Calendar and Meeting functionality compatible with Microsoft Exchange.
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XMA LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCX2024GC14
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FORFRONT LIMITED
e-shot™ is the digital communication platform trusted by police forces and other public sector agencies to send highly effective omnichannel campaigns.
From crime prevention advice to witness appeals, e-shot gives you a simple solution for sending accessible messaging to your audience.
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PLACECUBE LIMITED
Case management and CRM software for elected representatives. Record and complete casework, engage with local residents and authority officers, organise events and deadlines, and gain local insight with our all-in-one solution. eCasework is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions
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RESOURCE4U LTD
Bespoke cloud software solutions for business processes and automation using efficient no-code or low-code building blocks in Microsoft 365, Azure, SharePoint, Power Platform, Power Automate with scope for integrations such as AI and Copilot.
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FORMAT14 CRM LTD
Creatio Studio stands out as a game-changer with No-Code features that empower organisations through customisation tools including a versatile process designer, artificial intelligence, app builder, a mobile app and more.
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Farthest Gate Limited
The Liberator Cycle hangers solution is a market leading module forming part of the Liberator suite of products.Liberator Cycle Hangers can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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ARCUS GLOBAL LIMITED
Arcus Pest Control is a flexible and intuitive cloud-based solution, built on Salesforce, helping Pest Control teams manage their caseload including the handling of complaints, reports, contracts, enforcement, treatment, follow-on processes. The mobile app supports full access and offline remote working, enabling officers and teams to work efficiently and effectively.
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SmartCitizen Limited
A customer-facing self-service website which is delivered and accessed across an agreed web URL, providing end users the ability to apply for, purchase, renew or replace a local authority issued pass (either smart or non-smart, photo or non-photo), with a real-time link to the central card management system.
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ARCUS GLOBAL LIMITED
Arcus Building Control is built in partnership with Building Control teams across the UK using the Salesforce platform. The solution provides for both application processing and for the wider needs of the service, including performance management and, uniquely, marketing of the service, supporting both client retention and increasing market share.
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Verint Systems Inc.
Verint® Real-Time Coaching is an innovative solution that analyses calls/desktop activities in real time and can automatically identify opportunities to guide interactions toward better outcomes for your citizens and organization. When criteria are met, employees receive automated assistance and guidance in a centralized notification centre called Work Assist.
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FUTR AI LIMITED
Futr AI provides an advanced chatbot and live chat platform, designed for streamlined digital communications across various channels. Our service, ideal for the public sector, features traceable AI for transparency and accountability, multilingual capabilities, and context-specific AI models to ensure best-in-class solutions for engaging and serving the public effectively.
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ARISSIAN LTD
Provide customers with confidence that your employees are who they claim to be and the role they perform. Luciditi Digital Credentials - provides secure digital identity cards that can be checked by eye and validated electronically in real time to provide the latest in ID verification.
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHX2024GC14
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Opus Telecoms
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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ARCUS GLOBAL LIMITED
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHA2024GC14
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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BOOKINGLAB LIMITED
We've co-created an industry-leading booking system with over 40 forward-thinking councils. This award-nominated system automates booking management, resourcing, reporting, and notifications for any booking-related use case, including appointment booking, event and course booking, and resource booking. The system delivers simple, end-to-end self-service with customisable booking rules, guidance messaging, and workflows.
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Authentic Digital
UK based sheepCRM is a cloud-based Customer Relationship Management (CRM) and membership management platform designed to cater to charities, nonprofits, trade and public bodies that manage memberships or subscriptions. sheepCRM offers an all in one solution to streamline member management processes, enhance member engagement, and improve operational efficiency.
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Azeus UK Limited
AzeusCare is a highly flexible person and family-centric, birth-to-grave case management application suite. Designed for use in local authorities, CCGs and third-sector organisations, it supports case recording, provisioning, service delivery management and finance management for children’s social care, adult social care, non-clinical health and community health services.
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XMA LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHX2024GC14
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NEO TECHNOLOGY LIMITED
Neo Technology's Anti-Social Behaviour Management Solution aids in handling all aspects of ASB incidents, community protection orders, and notices. It utilises intelligent case association to provide valuable insights to teams. Integrated with platforms, it offers workflow and document automation, facilitating communication and decision-making processes.
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WPC Software Ltd
COMPACT - Misper is a missing persons case management system that has been developed in collaboration with UK Police Forces. It efficiently manages and supports the many processes associated with missing people. The design of COMPACT is heavily influenced by a drive to reduce bureaucracy and save valuable time.
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HERESAFE LIMITED
Digitalising your compliant contractor process, Heresafe manages contractors, subcontractors & in-house workers on multiple projects or locations, ensuring all arrive safe, work safe and stay safe.
Onboarding/assurance, project bookings, RAMS approvals/workflow, contractor portal, inductions &assessments, mobile check-in &digital badges, digital permit to work issue, permit/check-in/project mapping &audit.
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Refer-all Ltd
ReferAll is a data management platform for the secure and efficient provisioning of health and wellbeing services.
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INSIGHT DIRECT (UK) LTD
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHI2024GC14