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Symilarity Ltd
Helix is designed to provide a “search engine like” experience to organisations wishing to search their internal data. It uses machine learning to help make better use of unstructured data. It provides novel search, matching, spatial proximity, clustering, classification, analytics and graph database technology in one solution.
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Fusion Business Solutions (UK) Limited
BMC Helix iPaaS is a powerful iPaaS platform offering (by Jitterbit) to help enable a broad set of integrations between BMC products and 3rd party solutions and sources. In addition to connectors, the platform includes a simplified UI, graphical mapping, transformational capabilities, routing, orchestration, operational monitoring and management.
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BOOMERANG I-COMMS LTD
Customer service feedback solution with the ability to dynamically triage customer responses through an engagement tree, automatically passing each customer service reply to the relevant option, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Verint Systems Inc.
Verint delivers market-leading solutions that help address the challenges of customer engagement. Verint Messaging powers digital customer service with a seamless, integrated solution for both AI -driven bots and human agent-based customer engagement. Providing a digital CRM platform for messaging channels like Facebook Messenger, Twitter, Apple Business Chat, WhatsApp, Instagram,
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Kick ICT
We offer UK business telephone systems that will improve your business communications, including set up of telecom systems, VoIP, business landlines and call recording solutions from vendors including 3CX, Horizon, Avaya and Microsoft Teams Phone.
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Tenancy Management Solution offers a comprehensive platform for managing tenant-related activities in the housing sector. It facilitates efficient tracking, monitoring, and analysis of tenant information, ensuring smooth tenancy operations and compliance with regulations.
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RiskBase Ltd
RiskBase is a suite of plug-and-play assessment, survey and inspection tools. Supporting partners to produce over 500,000 site visits a year our software makes light work of compliance. We partner with Housing Associations, Local Authorities, Fire safety consultancies and Residents' Management Companies.
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Aptvision Ltd
An online portal for clinicians with functionalities to schedule appointments and manage their referrals. Can be integrated into in-place patient management platforms to allow scheduling and making referrals, or used in conjunction with the Aptvision RIS.
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WM Promus
IBM watsonx™ Assistant is a market-leading, conversational artificial intelligence platform designed to help you overcome the friction of traditional support and deliver exceptional experiences
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Intercity Technology Limited
Intercity’s Contact Centre platform enables efficient customer engagement and support. It offers omnichannel communication (voice, chat, email), call routing, IVR, analytics, and CRM integration. Improving customer service, agent productivity, and scalability while reducing infrastructure costs. Ideal for businesses seeking flexible and modern customer interaction solutions
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FLYFORM LTD
ServiceNow implementation and software.
A portfolio of robust cloud-based applications that automate and manage enterprise services providing a complete ServiceNow ITSM solution. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, one data model, delivering easy, automated upgrades.
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BOOMERANG I-COMMS LTD
Boomerang's broadcast marketing solution streamlines international messaging across diverse channels. Using 'Intelligent Messaging,' unique conversation threads are created, capturing interest expressions and driving customer engagement it captures customer interest, drives engagement, and facilitates personalized campaigns. ISO 27001 and Cyber Essentials Plus accredited
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Inform Communications Ltd
Engage Automation and Digital Transformation enhances public sector efficiency through advanced AI, CRM, data analytics, and digital communication tools including chatbots and voice assistants. Our digital strategy improves profitability, unlocks additional revenue solutions, streamlines operations and ensures compliance with robust security measures, significantly reducing overheads and improving service delivery.
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Learning Nexus Ltd
Choose from 300+ ready-to-go courses that improve the return on investment of your learning budget. Ranges include ED&I, health and safety, compliance, wellbeing, interpersonal skills and many more.
Want to make changes - our in-house digital team will work with your brand, procedure to create you a unique offering
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BOOMERANG I-COMMS LTD
Boomerang's Broadcast Bulk Messaging Surveys service provides versatile survey distribution via SMS, voice, and email channels. Our platform enables seamless scheduling of dynamic surveys, adjusting paths based on respondent answers for personalised interactions. Generate comprehensive reports for insightful analysis. Accredited with ISO-27001, Cyber Essentials, and Cyber Essentials Plus
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Verint Systems Inc.
Verint Speech Analytics can transcribe and analyse 100 percent of your recorded calls to help surface valuable intelligence.
The solution automatically discovers and analyses words, phrases, categories and themes spoken during calls to reveal rising trends and areas of opportunity or concern. We support over 50 languages and dialects.
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ILLUMINET SOLUTIONS LIMITED
Tenjin is a unified experience providing employees with immediate access to all the information, services, and automation.
Tenjin is a no-code platform that enables the creation of Conversational AI experiences. Tenjin's Digital Agents support the needs of both internal and external customers, simplify service architecture, and speed up your operations.
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OSTRATTO LTD
Zoho CRM is an online customer relationship management software that manages your sales, marketing and support in one platform.
As a SaaS based CRM solution it helps to improve lead conversion and revenue as well as customer retention.
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Valiantys Ltd
Valiantys are Atlassian's Partner of the Year 2021 for Enterprises. Covid-19 profoundly affected the ways in which companies operate. As a result, managers need to find better ways to keep track and cope. Jira Service Management empowers teams to respond and deliver service value fast in changing times.
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KAJIMA PARTNERSHIPS LIMITED
NHS Open Space is an award-winning healthcare space management platform, specially developed by the NHS. Providing all NHS and public sector landlords with a suite of specialist estates management, room booking and room utilisation analytics tools, complemented by health sector specialist support.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form
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Computacenter (UK) Ltd
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Licence Application Processing is a central use case of Pega.
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Verint Systems Inc.
Verint Application Visualizer ™ is an innovative, cloud-based, desktop analytics solution that provides contact center leadership and staff with visibility into employee desktop activity. Its rapid deployment model means that in a matter of weeks, you can have real-time, objective data to help manage and provide feedback
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Elected Technologies
CaseworkerGov provides a simple, easy to use platform for organisations to automate and improve workflows. Whether you're looking to handle elected member casework, complaint or public enquiries, CaseworkerGov is a system built to manage all your processes; complaints to compliments, from SARs to FOIs
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Melissa Data Ltd
20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; formatting errors that don’t conform to postal regulations. Melissa Global Address verifies addresses for UK and 240+ countries in real-time, at point of entry or in batch, to ensure only valid addresses are captured
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CEOX SERVICES LTD
Praise App or Local Recognition Awards App is a system to allow employees to nominate peers to receive financial bonuses for outstanding performance. Based on Microsoft’s Power Platform it includes a Power App Canvas App to submit a nomination, and then Model-Driven apps for moderation review panels, and payroll processing.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Puzzel Limited
Verint Speech Analytics can transcribe and analyze 100 percent of your recorded calls to help surface valuable intelligence.
The solution automatically discovers and analyzes words, phrases, categories and themes spoken during calls to reveal rising trends and areas of opportunity or concern. We support over 60 languages and dialects.
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Sunrise Software Limited
Sunrise IT Service Management (ITSM) Healthcare is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).