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GRANICUS-FIRMSTEP LIMITED
EngagementHQ is the world's leading public consultation platform, where healthcare professionals can engage with the communities they serve to reduce healthcare inequality. EngagementHQ turns stakeholder input into actionable insights so public health investments and innovations are patient-centred, cost-effective, and aligned to local care expectations.
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Medallia, Inc.
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for crime fighting initiatives or to improve your existing ones. Empower staff and engage the public for tremendous advantage.
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GoPro Consulting Ltd
AIM is a low-code, high configuration, advanced inspection case management solution. AIM is focused on delivering transformational efficiency improvements to the entire inspection process. It provides online engagement portal, advanced scoring of inspection cases, automatic AI based inspection scheduling and innovative data and rules driven case process automation.
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Forfront Limited
e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns.
Whether it is a national campaign to raise awareness or a highly targeted one to drive behaviour change, e-shot gives you a simple solution for sending multi-channel, accessible messaging to your audience.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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Mazik Global Limited
Mazik Global is a Microsoft solutionPartner, providing an established Power Platform support service. We provide clients with a proven approach, offering a seamless transition into a personalised, omni-channel support service adhering to strict SLAs.
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Delib Ltd
Simulator is a deliberative tool allowing citizens to be meaningfully involved in complex decision-making. It has been used for topics such as transport, policing, budgeting, and climate change. Simulator provides useful, structured responses as users see detailed information and consequences of the choices they make throughout the process of participation.
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Compucorp Ltd
CiviPlus is a highly flexible Software as a Service CRM solution based on the open-source CiviCRM platform designed for Government institutions, Non-profit organisations, membership associations and advocacy organisations. It is a comprehensive platform with all the tools you need, from fundraising to membership management, events, communications, and integrated Self-Service Portal.
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Farthest Gate Limited
The Liberator Job Management System software solution is a market leading module forming part of the Liberator suite of products.Liberator JMS can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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VerseOne Group Ltd
Our self-service portal for social housing providers allows residents to serve themselves, to pay their bills, log repairs and manage their account via a mobile-first browser or via a mobile app. This reduces call centre traffic and allows your customer service staff to provide higher levels of care to others.
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Core
Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales
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Lowcodeminds Limited
Our intelligent Cloud based Debt Recovery and Debt Management processing service uses low-code Appian technology to deliver AI-powered decisioning and workflow automation. Accelerates client registration, intake, use cases, automates customer service. We simplify processes, unify data and information, streamlining operations. Available through web-browser, including mobile, hosted on premises or remotely.
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Novoville Ltd
Our solution allows you to design your own chatbots, and deploy them on multiple interfaces without having to get an IT professional involved.You can deploy the chatbots on many different channels: your website or a partner’s, your app or the dedicated Novoville mobile app, even on Facebook Messenger or WhatsApp.
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Charterhouse Voice & Data
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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BEYOND HOLDINGS LIMITED trading as Evouchers/Wonde
A simple, secure, and efficient platform to distribute vouchers, pre-paid cards, or employee benefits to recipients via SMS, Email, App, or Post.
Any organisation can use Evouchers.com to provide Groceries/Food, Clothing, Home Goods, Entertainment, Electrical Goods, Utilities/Energy, Cash-Out, Bespoke Vouchers, Local Vouchers, Postal Vouchers, Restaurants, Books, Travel etc.
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Syrenis Ltd
SMART, a secure cloud stakeholder management system for classifying and communicating with stakeholders (GDPR Compliant); classify using tags, map and track change in stakeholders’ attitudes, use dynamic web forms, automate responses, use broadcast email/SMS facilities, create engagement programmes, plus secure document collaboration, social-media management and full virtual press office module.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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Farthest Gate Limited
The Liberator Smart Response solution is a market leading module forming part of the Liberator suite of products. Liberator Smart Response can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Digital Modus Ltd
Grant Application and Case Management Solutions for Local Authorities. Built on Salesforce's Public Sector Solutions suite. Streamlining customer applications through any channel. It has intuitive tools to capture all required information with efficient case management, progress tracking, communications, and flexible payment fulfilment.
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SoftwareONE
SoftwareOne's Microsoft Dynamics 365 Licensing Procurement Service streamlines the acquisition of Microsoft Dynamics 365 licenses, ensuring cost efficiency and compliance. Experienced consultants analyze your organization's needs to identify suitable plans, negotiate pricing, and manage renewals.
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Verint Systems Inc.
Verint® for Citizen Engagement™ is a cloud-based, digital-first engagement platform powered by Verint Da Vinci (AI) that automates citizen interactions across both assisted and self-service channels.
Incorporating case management, knowledge management and intelligent virtual assistant capabilities, it enables engagement across hundreds of services while maximizing the opportunity for self-service.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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Sandyx
AnyCAL is an intelligent appointment booking application that allows you to link locations, human resources and clients to a highly functional and flexible calendar system. Capable of managing complex booking and scheduling requirements; AnyCAL will turn your diary into a powerful resource management solution.
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Mazik Global Limited
Mazik Global, a Microsoft Solution Partner, specializes in end-to-end solutions using Microsoft Dynamics 365 Field Service. They focus on maximizing service efficiency, reducing costs, boosting productivity, and delivering exceptional field service through automation and technical expertise.
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Verint Systems Inc.
Verint® Case Management automates customer and employee processes, with routing, SLA management and tracking features, supported by powerful forms and integration capabilities.
The cloud solution can be used standalone or with other solutions, including CCaaS / telephony, to log and manage work to be followed up on post interaction.
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Liberata UK Ltd
Capacitygrid Business Rates Review has been delivered to over 90 local authorities providing a cost effective and comprehensive way of identifying both new Rateable Value and growth within your existing base and maximising business rates income ahead of Rates Retention.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences
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Reply Limited
Microsoft Dynamics 365 Customer Service is a comprehensive customer support solution that empowers businesses to deliver efficient and personalized service experiences. It includes tools for case management, knowledge base, and omnichannel engagement, fostering customer satisfaction and loyalty through streamlined support processes.