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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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TeleWare Plc
Our recording solution provides a cost-effective and flexible way of enabling the recording of all Teams calls, including internal calls between users. Solution includes platform functionality, user experiences, and administrative interfaces to provide a solution for configuring, managing, recording, storing, and analysing Teams communications.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.
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Charterhouse Voice & Data
Mitel cloud telephony service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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DOC ABODE LTD.
Designed specifically to reduce the burden of workforce scheduling for NHS teams, Doc Abode autogenerates team schedules for rapid response and planned care, creating an optimal staff allocation and continuity of care for patients.
The dynamic scheduling is design to organise MDTs when a rapid, priority response is required.
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Britannic Technologies
8x8 XCaaS delivers enterprise SaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics, MI and dashboard reporting, customisable wallboards, quality management, AI-QMs and open API integration.
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Cinos
Cinos Mobile, underpinned by EE, offers SIM cards for use by mobile / smartphones, tablets, PCs and IoT devices, or any other device that requires a mobile connection, together with a tailored range of subscription services including pay-per-use voice minutes, SMS and data, or bundled/all-inclusive voice minutes, SMS and data.
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Charterhouse Voice & Data
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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AGILISYS LIMITED
Agilisys in partnership with 8x8 are delighted to offer 8x8’s Contact Centre. An enterprise-level, omnichannel cloud contact-centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels, provides customer-journey analytics, and incorporates AI for tasks and automated call management.
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SOFTCAT PLC
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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Cirrus
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, analytics and WFM (Workforce Management). Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures end-to-end encryption and data sovereignty.
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OGEL IT LTD
OGEL IT provides licensing, management and support for Office 365 and Azure services. We are a Microsoft Gold partner and approved Microsoft Cloud Solution provider (CSP) with a wealth of experiences in designing and delivering solutions built upon Microsoft technology and services within the public sector.
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MICROLINK PC (UK) LIMITED
PixselChat software offers real time translated conversational communication in over 50 different languages and allows users to communicate with each other without needing to know the other users’ language. PixselChat removes language as a barrier to communication.
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ARMADILLO SEC LTD
Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.
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NETWORK INTEGRATION TECHNOLOGIES LTD
Founded in 2005, 3CX has gone on to establish itself as a global leader in business communications. Taking advantage of the SIP open-standard and WebRTC technology, 3CX is a complete communications platform, offering customers a simple, flexible, and affordable solution to call, video and live chat.
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INSIGHT DIRECT (UK) LTD
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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Six Degrees
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Verint Systems Inc.
Verint Engagement Data Management (EDM) provides a platform on which many organisations are basing their entire engagement data management strategy, leveraging EDM’s unified and normalised view of all engagements across all channels to make sound, data-driven decisions that drive success.
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Britannic Technologies
Gamma's SIP Trunking service, the UK’s market leader for SIP trunks. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.
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Charterhouse Voice & Data
Mitel Cloud Contact Centre service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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Colt Technology Services
CIC offers a way to activate PSTN dialling to Cloud services such as:
- Teams Operator Connect and Direct Routing
- Zoom Provider exchange
- Genesys BYOC
- Twilio BYOC
It also offers Microsoft Licenses, Luware CCaas, CloudFAX, premise hardware and the professional services and ecosystem.
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ECKOH UK LIMITED
An automated self-service, PCI DSS compliant solution enabling customers to make card payments conveniently and securely over the phone at any time. This solution offers the same levels of confidence about data security for customers who prefer to self-serve.
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Wavenet
Cloud workforce engagement management support call and screen recording, quality management, speech analytics, workforce management, CCaaS & CRM integration, gamification and advisor app.
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MIT Dynamic Technologies Limited
MIT provide professional services to migrate legacy on-premise or private-cloud communications platforms (Phone Systems and PABX's) to cloud unified communications solutions (e.g. Teams, Cisco, RingCentral etc.)
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Bulb Tech Group
Omnichannel Contact Centre, gives customers the ability to communicate across several different channels, switching from one to another with ease. Organizations can provide a seamless customer experience by managing those channels effectively to deliver better customer service, improve customer satisfaction and retain loyal customers.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis
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Charterhouse Voice & Data
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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Britannic Technologies
Calabrio WFM / WFO / WFEM is a highly agile and scalable workforce management platform enabling accurate Forecasting, Scheduling and Intraday Management plus multichannel analytics and advanced reporting.
Allows delivery of seamless experiences for customers, agents and contact center managers—no matter where employees are working.
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INSIGHT DIRECT (UK) LTD
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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GAMMA NETWORK SOLUTIONS LIMITED
Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.