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Boost AI AS
The boost.ai conversational AI platform powers 550+ Virtual Agents worldwide in 30+ languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice of Enterprises. Fast Deployment and High accuracy powered by advanced Generative AI features.
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NEC SOFTWARE SOLUTIONS UK LIMITED
As the most experienced provider of Blue Badge systems and services, NEC has developed a new Case Management System that will administer all aspects of the blue badge process along with providing all necessary integration with the national service.
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Brightwire
Power Virtual Agents provide self service facilities to your internal and external clients, allowing them to ask natural language questions and get the system to provide information resources for the user.Useful for automatic common helpdesk scenarios, Power Virtual Agents allows your internal support teams to focus on more complex tasks.
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CDS
Appian enables rapid design and deployment of custom business applications in the cloud, using low-code development. Appian combines intelligent business process management (iBPM), dynamic/adaptive case management, data fabric, workflow and real-time reporting. CDS implements Appian solutions using agile delivery approach, providing reliable, incremental delivery of powerful low-code solutions.
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Cyber Media Solutions Ltd.
Theseus: Physical Activity is a caseload management and referrals system empowering healthy lifestyles teams to assess, manage and easily refer individuals to physical activity providers and facilities in their locality. Theseus: Physical Activity supports behavioural change triage and features integrated assessment tools including WEMWBS, PAR-Q and IPAQ.
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SVL Business Solutions Ltd
SVL supplies enhanced direct routing/operator connect services to deliver connectivity to MS Teams users that allows PBX voice calling capability internally and externally in your organisation. A dedicated SBC is used to securely and resiliently deliver traffic via the internet from your MS Teams users to the telephony network.
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Panacea Applications Limited
Market leader for councils’ marketing and communications. Save time and money with project and campaign planning, automated estimating and streamline workflow all-in-one place. Management tools for brand, suppliers, budget and resources. Design and print purchasing. Approval process. Interface with finance systems. Cut administration by 80%, create capacity for strategic priorities.
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Arcus Global Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHA2024GC14
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BEYOND HOLDINGS LIMITED trading as Evouchers/Wonde
A simple, secure, and efficient platform to distribute vouchers, pre-paid cards, or employee benefits to recipients via SMS, Email, App, or Post. Any organisation can use Rewards.co.uk to provide rewards to staff, volunteers, students etc.
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Brightwire
Brightwire helps organisations to deliver an integrated suite of front of house systems. Brightwire iVES Integrated Visitor Experience Solution) includes ticketing (front of house till ticketing system with integrated online e-commerce capability), a queue management app, a membership management system, customer feedback tools and comprehensive business intelligence dashboard for analytics.
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Cyber Media Solutions Ltd.
Theseus: Stop Smoking is a secure quit smoking and tobacco caseload management system with integrated Stop Smoking Services Quarterly Monitoring Return generation. Theseus: Stop Smoking supports NRT Nicotine Replacement Therapy, CO Carbon Monoxide reading assessments, smoking cessation 4-week follow-ups, 12-week follow-ups and 36-week quit smoking reports.
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Zoho Corporation Limited
Zoho Desk is a cloud-based ticketing system that helps you uncomplicate customer support with multichannel communication, knowledge base, community, in-app service portals, and AI-assisted ticket assignment and resolution. Businesses can organize, monitor, analyze, automate and extend your support with Zoho Desk.
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MRI Software Limited
MRI Communications Manager enables organisations to send and receive digital messages, (reminders, sureys, notifications, etc) with customers. Enhancing customer service while enabling you to adapt operations; achieve digitial transformation and reduce communication costs. Delivering 24/7 instant communication in mulitple languages driven by information held in your back office systems
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ITS COMPUTING LIMITED
ITS Cube is the new public sector case management system from ITS. Built with modular blocks. Configure a case management solution to specific requirements or have additional blocks added to meet unique business requirements. ITS Cube is fully compliant with GDS and NICS design and implementation guidelines.
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Liberata UK Ltd
The Liberata Anytime service is designed to provide a end to end back office transactional processing solution resulting in no manual effort required by the Council for the services delivered through the Anytime service.
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Bridgeall Limited
Bridgeall builds custom software solutions for organisations. We use Microsoft .Net core, utilising open source and hosted on Azure.
Bridgeall was founded on our ability to build market critical solutions with minimum bugs using .Net. Bridgeall has a long history of developing custom applications in .Net our customers.
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Data8 Ltd.
Validates email addresses at the point of capture and identifies whether they are valid or invalid.
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Farthest Gate Limited
The Liberator Table & chairs solution is a market leading module forming part of the Liberator suite of products. Liberator Table & chairs can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Continuity2 ltd
"Meridian" BCMS is a web based tool designed to automate and alleviate the everyday management of an organisation’s Business Continuity Management System and delivers compliance to ISO22301 and FCA Operational Resilience standards. The system delivers all aspects of Resilience ,Risk Assessments , BIAs, Dependency Mapping, Scenarios Planning, Testing, Notification/Incident Management.
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INFOPAD LTD
InfoPad's Marketing Quickstarter for Dynamics 365 CRM equips your team with essential marketing tools to enhance campaign management and engagement strategies. Designed for rapid implementation, this service enables marketers to launch, manage, and analyse campaigns quickly and effectively, driving better ROI and customer engagement right from the start.
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Esuasive
Esuasive Housing Financials is a templated Microsoft Dynamics 365 Business Central based Finance solution specifically configured for the social housing sector, and is a core component of Esuasive Housing, a complete, modular solution for Housing Associations and Local Authority landlords, built on the Microsoft Dynamics 365 and Power Apps platform.
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Mott MacDonald Limited
Mott MacDonald’s Merlin is a flexible web browser-based issue, crisis and major event management tool enabling strategic collaboration between teams in coordinating city or event operations. Merlin provides the ability to quickly share knowledge, implement coordinated responses to issues, maintain cohesive and clear map-based and tabular views for relevant stakeholders.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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Pentagull Ltd
Our customer services CRM is a cloud software service that readily and effectively meets all of your customer contact needs for managing customer demand across all channels through to service fulfilment in local government and public services. It provides the ability to design, deliver and scale as your requirements change.
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Fusion Business Solutions
BMC Helix Virtual Agent (Chatbot) brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalised interface. Conversations are stored for 90 days with the purchase of the Premium Capacity offering. Fusion GBS is a Platinum Partner of BMC.
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Placecube Ltd
Your integrated platform for making and re-using websites and digital services. Reuse cubes co-developed with Councils, create new services using Placecube’s low-code UX, form, data and process building tools, or build full-code apps/microservices that interact with the embedded Liferay DXP. Cloud-based, open-source and fully scalable to accelerate your digital transformation
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Panacea Applications Limited
Manage marketing, revenue, sales, automated workflows and production with minimal effort. Book advertising, promotions, generate income from your assets, campaigns, publications (online/print) on your website and digital channels. Publishing features, managing spaces and availability, take bookings, produce collateral, process invoicing and charging. Detailed analytics of management, cost and performance reporting.
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Tech Mahindra Limited
Our customer care expertise provides reliable, compliant customer support and remediation solutions. We enable our clients to manage customer requirements, react to regulatory challenges, remuneration requirements, or other ad-hoc remediation services. Our specialist, customer-care focused complaints solution enables efficient, transparent, FCA-regulated processes that delivers fair resolution for your customers.
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Acceleraate Limited
Zoom is an all-in-one collaboration platform that makes connecting easier, and more dynamic for people and businesses. Zoom's Team Chat, Phone, Meetings, Contact Center, Workspace, and AI solutions help hybrid teams collaborate and get more done. Acceleraate provides a fully managed service for Zoom inclusive of licensing and managed services.
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CIRCYL LIMITED
Circyl specialise in the design, development and deployment of business solutions based on the Microsoft Power Platform. We are experts in Information Management, Dynamics 365, Apps and Data and Analytics working with the latest Microsoft technologies and focussed on delivering successful outcomes, while increasing business value for our Clients.