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MRI SOFTWARE LIMITED
MRI Communications Manager enables organisations to send and receive digital messages, (reminders, sureys, notifications, etc) with customers. Enhancing customer service while enabling you to adapt operations; achieve digitial transformation and reduce communication costs. Delivering 24/7 instant communication in mulitple languages driven by information held in your back office systems
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ITS COMPUTING LIMITED
ITS Cube is the new public sector case management system from ITS. Built with modular blocks. Configure a case management solution to specific requirements or have additional blocks added to meet unique business requirements. ITS Cube is fully compliant with GDS and NICS design and implementation guidelines.
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LIBERATA UK LIMITED
The Liberata Anytime service is designed to provide a end to end back office transactional processing solution resulting in no manual effort required by the Council for the services delivered through the Anytime service.
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BRIDGEALL LIMITED
Bridgeall builds custom software solutions for organisations. We use Microsoft .Net core, utilising open source and hosted on Azure.
Bridgeall was founded on our ability to build market critical solutions with minimum bugs using .Net. Bridgeall has a long history of developing custom applications in .Net our customers.
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DATA8 LIMITED
Validates email addresses at the point of capture and identifies whether they are valid or invalid.
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FARTHEST GATE LIMITED
The Liberator Table & chairs solution is a market leading module forming part of the Liberator suite of products. Liberator Table & chairs can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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CONTINUITY2 LIMITED
"Meridian" BCMS is a web based tool designed to automate and alleviate the everyday management of an organisation’s Business Continuity Management System and delivers compliance to ISO22301 and FCA Operational Resilience standards. The system delivers all aspects of Resilience ,Risk Assessments , BIAs, Dependency Mapping, Scenarios Planning, Testing, Notification/Incident Management.
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INFOPAD LTD
InfoPad's Marketing Quickstarter for Dynamics 365 CRM equips your team with essential marketing tools to enhance campaign management and engagement strategies. Designed for rapid implementation, this service enables marketers to launch, manage, and analyse campaigns quickly and effectively, driving better ROI and customer engagement right from the start.
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Esuasive
Esuasive Housing Financials is a templated Microsoft Dynamics 365 Business Central based Finance solution specifically configured for the social housing sector, and is a core component of Esuasive Housing, a complete, modular solution for Housing Associations and Local Authority landlords, built on the Microsoft Dynamics 365 and Power Apps platform.
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MOTT MACDONALD LIMITED
Mott MacDonald’s Merlin is a flexible web browser-based issue, crisis and major event management tool enabling strategic collaboration between teams in coordinating city or event operations. Merlin provides the ability to quickly share knowledge, implement coordinated responses to issues, maintain cohesive and clear map-based and tabular views for relevant stakeholders.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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PENTAGULL LTD
Our customer services CRM is a cloud software service that readily and effectively meets all of your customer contact needs for managing customer demand across all channels through to service fulfilment in local government and public services. It provides the ability to design, deliver and scale as your requirements change.
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Fusion Business Solutions (UK) Limited
BMC Helix Virtual Agent (Chatbot) brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalised interface. Conversations are stored for 90 days with the purchase of the Premium Capacity offering. Fusion GBS is a Platinum Partner of BMC.
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PLACECUBE LIMITED
Your integrated platform for making and re-using websites and digital services. Reuse cubes co-developed with Councils, create new services using Placecube’s low-code UX, form, data and process building tools, or build full-code apps/microservices that interact with the embedded Liferay DXP. Cloud-based, open-source and fully scalable to accelerate your digital transformation
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PANACEA APPLICATIONS LIMITED
Manage marketing, revenue, sales, automated workflows and production with minimal effort. Book advertising, promotions, generate income from your assets, campaigns, publications (online/print) on your website and digital channels. Publishing features, managing spaces and availability, take bookings, produce collateral, process invoicing and charging. Detailed analytics of management, cost and performance reporting.
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TECH MAHINDRA LIMITED
Our customer care expertise provides reliable, compliant customer support and remediation solutions. We enable our clients to manage customer requirements, react to regulatory challenges, remuneration requirements, or other ad-hoc remediation services. Our specialist, customer-care focused complaints solution enables efficient, transparent, FCA-regulated processes that delivers fair resolution for your customers.
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ACCELERAATE LIMITED
Zoom is an all-in-one collaboration platform that makes connecting easier, and more dynamic for people and businesses. Zoom's Team Chat, Phone, Meetings, Contact Center, Workspace, and AI solutions help hybrid teams collaborate and get more done. Acceleraate provides a fully managed service for Zoom inclusive of licensing and managed services.
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CIRCYL LIMITED
Circyl specialise in the design, development and deployment of business solutions based on the Microsoft Power Platform. We are experts in Information Management, Dynamics 365, Apps and Data and Analytics working with the latest Microsoft technologies and focussed on delivering successful outcomes, while increasing business value for our Clients.
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ARCUS GLOBAL LIMITED
Arcus Licensing is a flexible and intuitive cloud-based solution, built on Salesforce platform, helps licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, renewal, variation. Online licensing public register with online application and renewal support. The included mobile app supports full access and offline remote working.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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BUSINESS SYSTEMS (U.K.) LIMITED
NICE ContactEngine proactive conversational AI starts and runs intelligent conversations with your customers, transforming operational efficiency and costs. Remove assumptions about the needs, wants, and actions of the customers that don't contact you. Engage customers in long-duration conversations, through multiple milestones and channels, delivering 90% success (aka containment).
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LEXISNEXIS RISK SOLUTIONS UK LIMITED
LexisNexis® Risk Management Solutions (RMS) facilitates enhanced due diligence controls to combat financial crime and mitigate risk. Whether it's conducting increased due diligence on a new high-risk customer, correcting a sanctions alert generated by ongoing filtering processes, or compiling suspicious activity reports, you can use RMS throughout the customer lifecycle.
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NOVOVILLE LIMITED
Novoville's out-of-the-box Citizen Engagement & Customer Experience Platform (CEP) makes communication between Local Governments and citizens easier, more efficient and cost-effective.T he platform offers a broad range of modules that enhance citizen engagement: e-Frontdesk, Communication & Consultations,Payments, Smart Parking, Shared Repairs Management. Authorities manage everything from a single web dashboard.
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ServiceKey
Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business.
Customer Engagement (CRM):
Sales
Customer Journey
Customer Insights
Customer Service
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DrDoctor
DrDoctor is the UK's leading patient engagement platform. We eliminate the friction of day-to-day care delivery and siloed operational workflows, enabling providers to create and scale hybrid, data-driven patient pathways across IT platforms, services and care settings, ensuring the right patient is in the right place at the right time.
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IBM UNITED KINGDOM LIMITED
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
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FARTHEST GATE LIMITED
The Liberator Parking Suspensions solution is a market leading module forming part of the Liberator suite of products. Liberator Parking Suspensions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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CEOX SERVICES LTD
Ceox Omnichannel Engagement is built upon Microsoft Dynamics 365 for Customer Service Enterprise and enables organisations to engage with customers across platforms including Chat, SMS, Social Media, Voice, Teams and Email. Engage customers, citizens and residents using Multi Channel Engagement to deliver higher customer satisfaction, higher productivity and reduced costs.
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GOPRO CONSULTING LIMITED
AFIP is a low-code, high configuration, leading public sector fraud investigation case management solution. AFIP is focused, through innovative use of data and rules driven process automation, on delivering transformational efficiency improvements to the entire fraud investigation process.
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VODAFONE LIMITED
Vodafone storm® LITE™ is a secure enterprise-grade omni channel cloud contact centre platform, with voice and digital channel interaction management. This CCaaS solution is Microsoft Teams certified, includes reporting and call recording and is accessible through a single, browser-based interface.