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SOFTCAT PLC
Transform customer service with a single view of a customer's activity, tools for field service, messaging, bots, voice, social service, AI in workflow. Work faster and more productively across all channels on one platform making Sales CRM customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2024GC14
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Jobtrain Solutions
Jobtrain's Applicant Tracking System is an end to end Talent Acquisition platform supporting NHS, Central Government, Local Authorities, Education. Our rich functionality suite supports everything from Applicant tracking, CRM, Talent Intelligence, Careers site, DBS, IDVT, ESR and NHS jobs integrations with a an extensive API to support 3rd party integrations.
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ACF Technologies (UK) Limited
ACF offer market-leading appointment booking solutions which combine the following components: Omni-channel booking and serving (online, phone, in-person, video), automated notifications, rota management, easy-to-use web user interface, check-in options, intelligent skills to needs matching, multi-language, webform data & document collection, calendar synchronisation, room booking, surveying, integrations and more.
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Microsoft Dynamics 365 boosts Citizen and Membership Engagement, leveraging its robust features for enhanced interaction. Seamlessly integrating across channels, it offers unified, personalised experiences. Ideal for governments, nonprofits, and large membership organisations, it streamlines operations, fostering engagement through digital transformation.
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LTIMINDTREE UK LIMITED
Migrate, modernise, and optimise infrastructure and business applications using state-of-the-art cloud solution. Build a robust cloud strategy and roadmap to power your business needs. Maximise your ROI with an setup optimised for best practices in cost, security, and architecture.
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Great State
This service includes the provision of open source and enterprise content management systems (CMS) deployed to cloud infrastructure, including (but not limited to) Adobe Experience Manager (AEM), Sitecore Experience Platform, Sitecore XMCloud, Umbraco, Umbraco Heartcore, Magento, Sitefinity, Optimizely, Squidex, Prismic and Contentful.
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SEAtS Software
The SEAtS Education Success Platform offers tools for student and institutional success. Including student attendance, case management, learning analytics, and space utilisation. It aids in Student Retention, Home Office UKVI compliance, Widening Participation, Apprenticeship Program Audit and Student Loan Compliance. SEAtS features include Dashboards, Early Alerts, Reporting, Automation and Workflows.
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Pyrexia Ltd
Automated Incident and Complaints Management leverages AI to not only streamline complaint processing but also provide actionable insights, allowing for real-time identification of systemic issues. Reducing administrative burden and refocusing staff on patient care. Ensures comprehensive issue resolution, enhances patient and staff satisfaction, and directs quality improvement efforts effectively.
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2024GC14
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Kerv Experience Limited
VoxivoCX is a cloud Contact Centre platform, providing a fully feature voice only contact centre platform optimised for supervisors, agents and customers including browser based agent portal, supervisor tools, performance reporting, wallboards and integrations capability. VoxivoCX comes with a full suite of telecommunication, implementation and support services from Kerv.
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JBi Digital
JBi Digital will guide you to build the optimal tech stack for your organisation with robust, scalable and secure solutions that are customised by certified professionals.
Whether you’re updating entire systems or making targeted improvements, our approach is driven by your requirements and informed by in-depth user and system analysis.
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MAZIK GLOBAL LIMITED
Mazik Global is a Microsoft solution Partner, providing an established Dynamics 365 support service. We provide clients with a proven approach, offering a seamless transition into a personalized, omni-channel support service adhering to strict SLAs.
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ACF Technologies (UK) Limited
ACF offer market-leading queue management solutions which combine the following components: self-serve interfaces (kiosks, tablets, virtual queuing), printed or e-tickets (SMS, email), digital signage, audio calling, internal easy-to-use web user interface, intelligent customer routing, skills /needs matching, multi-language, online data / document collection, surveying and much more.
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INSIGHT DIRECT (UK) LTD
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCI2024GC14
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ROUTE 101 LIMITED
Experts in cloud systems integration, Route 101 delivers contact centre and customer experience solutions from market-leading technology vendors. Including NICE CXone contact centre suite, Zendesk customer experience, PolyAI and Omilia conversational voice, Calabrio WEM, Gamma UC and connectivity, Sycurio PCI compliance, as well as self-service, conversational chatbots, and much more.
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Business Systems (UK) Ltd
Cloud Contact Centre Solutions from Business Systems unifies best-in-class Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence built on an open Cloud foundation to protect previous investments. These products are tailor made to offer flexible solutions for inbound, outbound, and blended contact centre environments.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
ARO are a Tier-1 Cloud Solutions Provider (CSP) allowing your organisation to benefit from license consultancy, procurement of services such as M365 licenses, Microsoft software licenses and Azure subscriptions as well as support, underpinning these services by leveraging Microsoft Premier Support.
Access to procure licenses and services via self-service capability.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.
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NEO TECHNOLOGY LIMITED
Neo Technology's Post-Inspection Repair Management solution offers a seamless process for handling repair requests following property inspections in the housing sector. Our system enables efficient logging, tracking, and resolution of maintenance issues identified during inspections, ensuring prompt and satisfactory repairs for tenants.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Business Process Management (iBPM) is central to the platform.
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Kerv Experience Limited
Genesys Cloud delivers a feature-rich omnichannel contact centre solution for customer engagement. The modern intuitive UI provides advanced routing of omnichannel interactions, AI, speech-enabled IVR, Workforce Management, Quality Management, social channels and reporting. The solution delivers a full suite of telecommunication, consultancy, implementation and support services for improved digital experiences.
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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FLEXRM LIMITED
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Microsoft Dynamics 365 for Marketing is Microsoft’s flexible, cloud-based marketing solution that provides functionality out-of-the-box and is easily tailored. Dynamics 365 Marketing gives organisations the opportunity to manage marketing events, portals, social media, marketing emails, marketing pages and more for your members, citizens and/or partners.
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INFOPAD LTD
InfoPad's Dynamics 365 CRM for SMEs is a cloud-based solution designed to streamline customer relationship management. It offers comprehensive tools for sales, marketing, and service operations, tailored to the unique needs and growth demands of small to medium-sized enterprises, enhancing efficiency and customer engagement.
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NEO TECHNOLOGY LIMITED
Neo Technology's Tenant Feedback Hub solution streamlines communication between tenants and housing providers, enhancing transparency and accountability. It offers intuitive feedback submission, automated case tracking, and secure data handling. Tenants benefit from streamlined processes and increased engagement, while providers enjoy reduced administrative burden and actionable insights.
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PULSAR GROUP PLC
Vuelio is a communications software & intelligence platform, used by over 500 public sector organisations. We help you to manage media monitoring, coverage analysis, journalist contacts, press office, press enquiries, lines-to-take, news distribution, publishing, stakeholder engagement, internal comms, political monitoring and political contacts - all in one place.
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ALPHA-HELIX CONSULTING SERVICES LIMITED
Alpha-Helix are specialist in Software Consulting and Digital Transformations. We combine our professional delivery with creative problem solving for our customers success. We design and deliver, lean and agile solutions globally for customers in various sectors using technologies such as Microsoft Dynamics 365, Power Platform, Azure, CMS Websites etc.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement.Process Mining is a key part of the platform.
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XMA LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHX2024GC14