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Farthest Gate Limited
The Liberator Report-a-Problem citizen engagement solution is a market leading module forming part of the Liberator suite of products. Liberator Report-a-Problem citizen engagement module can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing internal and external policies
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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Business Systems (UK) Ltd
Calabrio Cloud Contact Centre Workforce Management Solutions from Business Systems is a unified suite - including call recording, quality management, workforce optimisation, multichannel analytics and advanced reporting.
With 30 years' Workforce Optimisation experience, we offer full consultancy, project management, implementation and support services empowering teams to move faster, work smarter.
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WR LOGIC LIMITED
Transformative service aiding government organisations in integrating artificial intelligence into their operations using Microsoft Azure's AI capabilities. This comprehensive service includes strategy-formulation, technology-integration, staff-training, and change-management, ensuring that government entities can leverage AI to enhance service-delivery, boost efficiency, and drive innovation while maintaining strict standards of security, compliance, and ethics.
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Farthest Gate Limited
The Liberator Abandoned and untaxed vehicle solution is a market leading module forming part of the Liberator suite of products. Abandoned and untaxed vehicles can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Digital Space Cloud Services Limited
Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other Digital Space solutions such as Automated Answer, Softphone, Wallboard, Webchat and Autodialler.
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XMA LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHX2024GC14
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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHA2024GC14
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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Tractivity Ltd
Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through a single SRM system and fully integrated public accessible community engagement portal.
Whilst maintaining GDPR compliance, Tractivity provides all the built-in tools such as surveys, newsletters, events, stakeholder mapping to issue management.
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SOFTCAT PLC
Transform customer service with a sales CRM, single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster, more productively across all channels on one platform making customer service frictionless, improving efficiency and customer satisfaction whilst reducing costs. SFDCS2024GC14
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Digital Space Cloud Services Limited
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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Business Systems (UK) Ltd
NICE IEX Workforce Management is a industry-leading enterprise solution to tackle challenging staffing and employee engagement challenges, Artificial intelligence powers the most accurate omnichannel forecasting, and machine learning simulation ensures a smarter, precise schedule every time.
With 30 years experience, we offer consultancy, implementation and support for Local Authorities.
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EBO.AI (UK) LTD
A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs.
Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.
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CEOX SERVICES LTD
Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.
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Node4 Ltd
Webex Contact Centre (WxCC) revolutionises customer service with a comprehensive, cloud-based platform, offering omnichannel support, intelligent routing, and real-time analytics. Designed for flexibility and scalability, it empowers agents with tools to deliver personalised customer experiences, while providing managers with insights to optimise performance and operational efficiency.
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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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Formus Professional Software
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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Symplicity Corporation
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
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Virgin Media Business
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.
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EBO.AI (UK) LTD
An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.
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Iken Business Limited
A configurable, scalable legal case management application helping public sector lawyers manage complex and diverse caseloads. Combining document and email management with integrated time recording, workflow, reporting and analytics ensures key information is available on demand, allowing legal teams to collaborate whilst responding to increasing client expectations.
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RIVIAM DIGITAL CARE LIMITED
RIVIAM’s Referral and Triage Management service provides an interactive digital experience for referrers as well as efficiencies for providers managing referrals and co-ordinating care. Services include referral portals, service directory, online referral forms, email processing, workflow management tools, questionnaires and outcome management, GP Connect, eReferrals and clinical systems integrations.
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INSIGHT DIRECT (UK) LTD
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHI2024GC14