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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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FormusPro
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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OPUS BUSINESS SYSTEMS LIMITED
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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Symplicity Corporation
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
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VIRGIN MEDIA BUSINESS LIMITED
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.
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EBO.AI (UK) LTD
An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.
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IKEN BUSINESS LTD
A configurable, scalable legal case management application helping public sector lawyers manage complex and diverse caseloads. Combining document and email management with integrated time recording, workflow, reporting and analytics ensures key information is available on demand, allowing legal teams to collaborate whilst responding to increasing client expectations.
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RIVIAM DIGITAL CARE LIMITED
RIVIAM’s Referral and Triage Management service provides an interactive digital experience for referrers as well as efficiencies for providers managing referrals and co-ordinating care. Services include referral portals, service directory, online referral forms, email processing, workflow management tools, questionnaires and outcome management, GP Connect, eReferrals and clinical systems integrations.
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INSIGHT DIRECT (UK) LTD
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHI2024GC14
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TAAP LTD
TAAP Smart Facilities Management is an asset management resource tracking tool to help organisations manage booking desks, booking rooms, booking Car Parking Spaces, and other organisational facilities.
It builds upon the TAAP Room Booking product with optional customising to meet client specific requirements, delivering solutions without clients having to compromise.
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FARTHEST GATE LIMITED
The Liberator Markets Stall Holders and Pitch Management Licensing solution is a module forming part of the Liberator suite of products. Liberator Markets can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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COALESCENT LIMITED
Designed by the public sector. CoLiberty is a cloud-based, secure platform which provides Responsible Bodies with a digital toolkit to empower non-expert staff to conduct assessments, administer, collaborate, case manage and report on applications for authorisation under the LPS scheme. CoLiberty allows organisations to share history across Responsible Body boundaries.
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ADAPPT LIMITED
Word2Mobile enables users to create powerful mobile apps directly from Microsoft Word, via our unique plug-in. Ideal for the creation of content rich apps such as staff handbooks, user manuals, maintenance guides, providing 24/7 access to information anywhere. Replaces cumbersome and costly documentation and enables simple sharing and collaboration.
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GCI NETWORK SOLUTIONS LIMITED
Webex Connect is an Enterprise Cloud CPaaS (Communications Platform as a Service) platform that enables businesses to orchestrate and automate contextual, real-time interactions with their customers via digital channels including SMS, RCS, Email, Video, WhatsApp, Facebook Messenger. Webex Connect also offers live agent conversation capabilities and integrations with other systems.
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Digital Space Managed Services Ltd
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14
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NEO TECHNOLOGY LIMITED
Neo Technology's Compliance Management solution offers features such as scheduled reminder notifications, testing guides, test history logging, automated alerts for maintenance, and reporting capabilities to ensure adherence to safety regulations and standards, enhancing safety measures and fostering resident engagement.
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Ideal Postcodes
We help businesses improve UX and data quality with address validation and postcode lookup. An effortless API trusted by businesses over a billion times a month. Accurate rooftop geolocations, UPRNs, address cleansing and address database. Straightforward integrations, clear documentation, live dev chat and screen reader compatibility.
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Fusion Business Solutions (UK) Limited
BMC Helix Platform Fee includes Service activation, Assignment of a Business Relationship Manager (BRM), ITSM Single Sign-on BMC Helix Client Gateway, BMC Helix Custom Applications with integration tasks (limited capacity).
Fusion GBS is an Elite Partner of BMC, reselling BMC Helix.
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ACHILLES INFORMATION LIMITED
Achilles supply chain risk and assurance management platform. Collection and validation of supplier data with reports to ensure compliance which can be exported to P2P systems including SAP, Oracle, Jagger, Proactis, Coupa. Supports ESG, PPNs, the Procurement Act along with supplier search, selection, due diligence, carbon reporting, audit and training.
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EXCELPOINT LIMITED
Excelpoint’s no-code Enterprise Application software configures scalable solutions which automate business processes, eliminating paper and spreadsheets, and integrating legacy systems. Access via web-browser on desktop, tablet, or smartphone, and through apps for iOS, Android and Windows Mobile. Automatically generate emails, texts, cross-database updates, output documents, and trigger digital business activities.
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion’s bespoke Living Together solution will allow you to identify Potential Undeclared Partners (PUPs) who have a financial link to the same residential address as an individual to prevent instances of ‘living together fraud’.
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SMARTCITIZEN LIMITED
The Cloud Card Management System gives local authority staff the ability to manage the data life-cycle for a range of smart or non-smart cards for different Council service areas in a single management system. This includes workflow for new applications, renewals and replacements, and document and image uploads as required.
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EBO.AI (UK) LTD
EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals.
For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14
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NEO TECHNOLOGY LIMITED
Optimise your housing operations with Propsys360’s end-to-end repair-management solution. Seamlessly coordinate jobs, assign operatives and materials, and unlock real-time analytics that surface bottlenecks, spotlight savings, and empower confident, data-led decisions tailored to the unique demands of social-housing maintenance.
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CINOS LIMITED
Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.