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TAAP LTD
TAAP Smart Facilities Management is an asset management resource tracking tool to help organisations manage booking desks, booking rooms, booking Car Parking Spaces, and other organisational facilities.
It builds upon the TAAP Room Booking product with optional customising to meet client specific requirements, delivering solutions without clients having to compromise.
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Farthest Gate Limited
The Liberator Markets Stall Holders and Pitch Management Licensing solution is a module forming part of the Liberator suite of products. Liberator Markets can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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COALESCENT LIMITED
Designed by the public sector. CoLiberty is a cloud-based, secure platform which provides Responsible Bodies with a digital toolkit to empower non-expert staff to conduct assessments, administer, collaborate, case manage and report on applications for authorisation under the LPS scheme. CoLiberty allows organisations to share history across Responsible Body boundaries.
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adappt
Word2Mobile enables users to create powerful mobile apps directly from Microsoft Word, via our unique plug-in. Ideal for the creation of content rich apps such as staff handbooks, user manuals, maintenance guides, providing 24/7 access to information anywhere. Replaces cumbersome and costly documentation and enables simple sharing and collaboration.
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GCI NETWORK SOLUTIONS LIMITED
Webex Connect is an Enterprise Cloud CPaaS (Communications Platform as a Service) platform that enables businesses to orchestrate and automate contextual, real-time interactions with their customers via digital channels including SMS, RCS, Email, Video, WhatsApp, Facebook Messenger. Webex Connect also offers live agent conversation capabilities and integrations with other systems.
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Digital Space Cloud Services Limited
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14
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NEO TECHNOLOGY LIMITED
Neo Technology's Compliance Management solution offers features such as scheduled reminder notifications, testing guides, test history logging, automated alerts for maintenance, and reporting capabilities to ensure adherence to safety regulations and standards, enhancing safety measures and fostering resident engagement.
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Fusion Business Solutions (UK) Limited
BMC Helix Platform Fee includes Service activation, Assignment of a Business Relationship Manager (BRM), ITSM Single Sign-on BMC Helix Client Gateway, BMC Helix Custom Applications with integration tasks (limited capacity).
Fusion GBS is an Elite Partner of BMC, reselling BMC Helix.
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Achilles Information Limited
Achilles supply chain risk and assurance management platform. Collection and validation of supplier data with reports to ensure compliance which can be exported to P2P systems including SAP, Oracle, Jagger, Proactis, Coupa. Supports ESG, PPNs, the Procurement Act along with supplier search, selection, due diligence, carbon reporting, audit and training.
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EXCELPOINT LIMITED
Excelpoint’s no-code Enterprise Application software configures scalable solutions which automate business processes, eliminating paper and spreadsheets, and integrating legacy systems. Access via web-browser on desktop, tablet, or smartphone, and through apps for iOS, Android and Windows Mobile. Automatically generate emails, texts, cross-database updates, output documents, and trigger digital business activities.
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SmartCitizen Limited
The Cloud Card Management System gives local authority staff the ability to manage the data life-cycle for a range of smart or non-smart cards for different Council service areas in a single management system. This includes workflow for new applications, renewals and replacements, and document and image uploads as required.
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EBO.AI (UK) LTD
EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals.
For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14
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NEO TECHNOLOGY LIMITED
Optimise your housing operations with Propsys360’s end-to-end repair-management solution. Seamlessly coordinate jobs, assign operatives and materials, and unlock real-time analytics that surface bottlenecks, spotlight savings, and empower confident, data-led decisions tailored to the unique demands of social-housing maintenance.
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Cinos
Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.
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INSIGHT DIRECT (UK) LTD
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHI2024GC14
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SOFTCAT PLC
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHS2024GC14
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Node4 Ltd
FlowCase, built on Microsoft Dynamics 365, revolutionises public sector case management. Offering web self-service, process automation, and SLA monitoring, it significantly reduces workloads and case resolution times. Real-time dashboards and reporting enhance decision-making, ensuring a consistent, efficient case management process that improves overall performance.
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Redwood Technologies Ltd
Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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TEXUNA TECHNOLOGIES LTD
Identity Provider (IdP) with Role-Based Access Control (RBAC) Lifecycle for enterprise authentication and authorisation.
Secure API-driven access to any application with centralised IAM policies. Integrate identity information across user journey lifecycle for joiners, movers and leavers.
OAuth and SAML-based Single Sign-On for behaviour tracking and attribute exchange between integrated systems.
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MAKE TIME COUNT TODAY LTD
User centric Case Management solution developed around the question "how can we help".
Puts users at the centre of their journey.
For companies to manage their:
- End users
- Staff Member
- Projects and interventions that they organise
Enables multi-agency collaboration delivering positive change for your users.
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AKITA SYSTEMS LIMITED
Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Business Central into your organisation at a fixed price.
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APTO SOLUTIONS LIMITED
The apto digital services forms platform offers digital by default transactions through the production, submission and management of electronic forms (eforms) including all types of attachments. This is anytime, anywhere, any place, any device, digital service management and capture for external and internal users including offline use.
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Netpremacy Limited
Zendesk Suite is designed with agents in mind, putting multiple channels and relevant context all in one place. It’s a unified agent workspace, helping your team provide a faster, more personal experience to your customers. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.
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NG Bailey IT Services Limited
NG Bailey offers a Contact Centre Communications service
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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CIVICA UK LIMITED
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.
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DELAWARE DIGITAL LLP
Delaware specialise in the design, implementation, and support of Microsoft Dynamics 365 Customer Service. Leveraging the power of Dynamics 365, organisations can effectively manage case loads, automatically route case to agents, utilise GenAI powered responses to reduce time and cost to serve and deliver higher quality service to citizens.
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Abavus.co.uk
Our Highways and Street Lighting defect and inspection management capability enables local authorities to fully manage their roads and street light assets digitally. Includes end-to-end mobile task management. Assets can be uploaded in bulk or individually for use in transactions and mobile inspections or observations.
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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.