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  • Lot 2: Cloud software
    • Electronic document and records management (EDRM)
      • Backup, recovery and archival (1111)
      • Content management system (CMS) (1352)
      • Document management (2034)
      • Electronic data interchange (EDI) (716)
      • Electronic signatures (482)
      • File sending and sharing (1105)
      • File storage (1451)
      • Image management and picture archiving (543)
    • Information and communications technology (ICT)
      • API connectors and interface engines (3067)
      • Application lifecycle management (663)
      • Authentication, identity and access management (2159)
      • Backup, recovery and archival (1111)
      • Calendar (799)
      • Call accounting (86)
      • Call centre (1082)
      • Configuration and patch management (473)
      • Desktop as a Service (189)
      • Electronic data interchange (EDI) (716)
      • Email and secure email (1403)
      • Fault management, monitoring and alerting (569)
      • Fax (39)
      • File sending and file sharing (1340)
      • File storage (1451)
      • Forms and surveys (1768)
      • Geographic information systems and mapping (617)
      • Instant messaging (IM) and chat (855)
      • Interactive voice response (IVR) (552)
      • IT asset management (802)
      • Licence management (476)
      • Machine learning and artificial intelligence (1886)
      • Mobile device management (424)
      • Natural language and speech processing (664)
      • Network services (DNS) (248)
      • Online meetings (704)
      • Password management (299)
      • Performance management (1107)
      • Post (mailing services) (56)
      • Presentations and slides (office productivity) (315)
      • Printing (65)
      • Security (2453)
      • SMS (609)
      • Spreadsheets (office productivity) (396)
      • Systems monitoring (931)
      • Telecoms expense management (44)
      • Telephony (including VOIP and SIP connectivity) (547)
      • Unified communications (710)
      • Video conferencing (496)
      • Virtual private network (VPN) (294)
      • Word processing (office productivity) (305)
      • Other information and communications technology (ICT) services (2595)