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1214 results found

1214 results found in Lot 2: Cloud software in the category Contact management

  • 8x8 UC - UCaaS

    Opus Telecoms

    8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Drupal Intranet for Microsoft Office 365

    AXIS12 LTD

    Axis12 have been a Microsoft Partner since 2014, integrating with many Microsoft 365 applications. We’ve combined our expertise with Microsoft and our experience of providing enterprise-level Drupal intranets to create a solution harnessing the power of Microsoft 365, Office 365 tools, SharePoint and Microsoft Teams whilst also including non-Microsoft tools.

  • Cinos Cloud UC for Blue Light and Emergency Services

    Cinos

    Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.

  • AML, PePs, Sanctions, Watchlists & Adverse Media

    Melissa Data Ltd

    Service checks an individual or organisation against global Watchlists, performs PEP & Adverse Media checks for AML and fraud prevention. Service uses multiple global sanctions data for politicians, prominent leaders, national legislatures and blacklisted individuals around the world. Also checking for adverse media against individuals. Covering 200+ countries and territories.

  • Novoville Shared Works Management Platform (SWM)

    Novoville Ltd

    Novoville Shared Works is a PAS2035-compliant platform and marketplace tailored to the repairs, maintenance, and improvement sector, with a particular emphasis on increasing the scale and pace of delivery of retrofit projects in the United Kingdom.

  • Zoho Campaigns: Manage email campaigns, newsletters, subscriber engagement

    Zoho Corporation Limited

    Zoho Campaigns is an email marketing software that helps businesses to create and manage email campaigns, automate repetitive tasks, gain real-time insights into campaigns performance.

  • Causeway Estimating

    Causeway Technologies Limited

    Manage the bidding and tendering process, providing an integrated CAD/BIM Measure tool for rapid take-off and measurement, while easy to use features allow you to quickly build up detailed resource costs and submit estimates using standard pricing information and your own previous estimates.

  • Microsoft Dynamics 365 for Housing

    VE3 GLOBAL LTD

    VE3 collaborates with Microsoft Dynamics 365 to empower social housing providers in enhancing customer service and operational efficiency by effectively managing housing-related processes, as well as asset and tenant information.

  • Theseus: Exercise Referral

    Cyber Media Solutions Ltd.

    Theseus: Exercise Referral is a caseload management and referrals system for Exercise by Referral and Activity on Prescription initiatives. It empowers referral receipt from health professionals, triage by Exercise Coordinators, and onward referrals to Exercise Professionals, who can manage caseloads, complete assessments and record exercise session information on mobile devices.

  • Power Platform - Robotic Process Automation (RPA) Solutions

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire builds Robotic Process Automation solutions to allow legacy applications to participate in modern workflows and integrations.We utilise modern Power Automate based desktop flows to allow us to retrieve and update data from legacy systems, and bring this information into modern systems without any further development of the legacy system.

  • Workpro Requests - FOI, EIR and DPA case management software

    Computer Application Services Limited t/a Workpro

    Workpro Requests case management system helps you to efficiently track, respond to and report FOI (Freedom of Information), EIR (Environmental Information Regulations), Data Protection Act (DPA) and SAR (Subject Access Requests) within one secure, user friendly system. GDPR compliant. UK based, ISO 27001 cloud hosting.

  • Veterinary Practice Management Software

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.

  • Powered by Neo: Housing Asset Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Housing Asset Management solution empowers property managers with detailed asset tracking, maintenance scheduling, and compliance functionalities. It enables seamless integration with existing systems, offering comprehensive insights into asset lifecycle management, vendor management, and regulatory compliance, ensuring efficient property management operations.

  • Insight - Salesforce Hyperforce Experience Cloud

    INSIGHT DIRECT (UK) LTD

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHI2024GC14

  • Novoville Enforcement

    Novoville Ltd

    Novoville Enforcement is a versatile, cloud-based SaaS compliance platform designed to adapt to various enforcement needs, encompassing Permit, PCN, MT, and FPN enforcement requirements within a unified solution. Complementing this platform is a mobile enforcement application that supports all enforcement types within a single, user-friendly interface.

  • Symplicity UniHub International Student Recruitment

    Symplicity Corporation

    Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.

  • VerseOne Business Process Automator for Intelligent Data-driven Service Delivery and Efficiency

    VERSEONE GROUP LTD

    VerseOne Business Process Automator (BPA) is a highly flexible process-building platform to leverage the power of customer’s existing content and user profiles. BPA enables customers to translate their processes into defined actions, and then to simply build them as process templates within BPA, streamlining and digitising previously cumbersome workflows.

  • Brooklyn Solutions

    Brooklyn Supply Chain Solutions Ltd

    Brooklyn Solutions unifies and digitises the practice of managing third-parties for all relevant roles across your organisation. It provides a flexible, process-based approach providing a single shared interface for front-line teams, key stakeholders, suppliers and customers to minimise risk and maximise business value.

  • Symplicity UniHub Financial Support

    Symplicity Corporation

    Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.

  • Digital Place for Blue Badges

    PLACECUBE LIMITED

    Codesigned with councils and built on the open-source Digital Place, this specialist Blue Badge system is purposely designed for council efficiency. Enables residents to apply, provide evidence, pay, and book appointments. Supports council administration and automation of the Blue Badge process and integrates to the national service for badge production.

  • WPC Registrars - Registration Management

    WPC Software Ltd

    WPC Registrars is a highly flexible and intuitive registration management solution that allows local authorities to efficiently manage appointments, scheduling, venues, certificate stock, ceremonies, and more. It is a configurable system that offers the advanced functionality needed to reduce administrative burdens and streamline the end-to-end processes of the registration service.

  • Master Data Management Services

    QUORUM NETWORK RESOURCES LTD.

    Quorum provides all the necessary services for your organisation to implement a modern MDM platform, using Semarchy. This includes supply of the licences to you, full implementation of the software, and hosting and support where required.

  • Prisoner Success Platform

    MAKE TIME COUNT TODAY LTD

    Solution to help prepare prisoner for resettlement into the community. Enables institutions to make greater use of ROTL, provides online training within a secure environment and connects the user to agencies through the gate to ensure preparedness re employment and housing on day one of release.

  • Powered by Neo: Housing Service Charges Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Housing Service Charges solution offers a streamlined approach to managing service charges for housing associations. With features like automated billing, customisable invoicing, and transparent reporting, it ensures accurate and efficient handling of service charges, enhancing financial management and tenant satisfaction.

  • Digital Interview Recording

    Recordsure

    A Digital Interview Recording solution compliant with the PACE Act as a Secure Digital Network solution. High quality, secure recording with capabilities for automated transcription and sophisticated speech analytics. Integrated with Recordsure’s document analytics and AI provides a multi-media capability, incorporating documents alongside audio recordings.

  • Granicus Government Experience Cloud for Housing

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • Global 4's 8x8 Voice for Microsoft Teams

    GLOBAL 4 COMMUNICATIONS LIMITED

    Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

  • Salesforce GOV.UK Frontend

    XMA LIMITED

    Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCX2024GC14

  • Arcus Corporate Governance

    ARCUS GLOBAL LIMITED

    Arcus Corporate Governance aids teams managing complaints, freedom of information requests, personal data rights requests, MP and Member enquiries, and other corporate requests. It enables these requests to be logged, allocated, tracked, and aids in collation of answers and approvals. Online forms and publishing FOI responses is included.

  • TransUnion - Household Composition Changes for Debtor Tracing and Customer Management - Transiency

    TRANSUNION INTERNATIONAL UK LIMITED

    TransUnion’s transiency file is either a direct append or included in our collections and recoveries service, CallTrace. The output provides the number of residents that lived at and moved out of a specific property in the previous 36 months. Also returned is an index based on the national average.