-
Netpremacy Limited
Google Workspace Enterprise Starter resold via Netpremacy (authorised Premier Partner). A suite of Cloud productivity tools for users working anywhere, on any device. Google Workspace includes Gmail, Calendar, WP, Spreadsheets, Presentations, Meet Conferencing, Forms, Team-Sites, Social-Networking, Document Storage (1TB) and Shared Drives. Excludes Vault. Limited security settings. Requires Google Approval.
-
Phoenix Software Ltd
The SMART AI Customer Services Assistant uses AI technology and self-service to increase customer retention 24/7 while reducing service delivery costs. Allowing customers to self-service a range of tasks that don't require an agent or member of staff to answer the query.
-
Purcell Radio Systems Ltd
Linnet is an app for helping to log and track the internal linen delivery service in hospitals.
-
Geomant
Buzzeasy is an all in one collaboration and customer engagement platform
Buzzeasy provides a feature-rich omnichannel environment that connects back-office staff with front-line agents. Employees can collaborate and serve customers on the same platform, spending less time switching between tools and applications.
-
Blackthorn GRC Limited
Our Coroner Case Management solution helps coordinate the many facets of an investigation into unnatural or violent death. It enables collaboration allowing bereaved families, healthcare professionals, the police, registrars, pathologists and other interested parties. UK hosted, on fully resilient infrastructure providing protection up to OFFICIAL.
-
VITALHUB UK LIMITED
MyPathway is a digital platform, connecting patients / carers to clinical teams via a patient app and a clinical portal. MyPathway automates key steps in each clinical pathway that enables patients to manage appointments, access self-help
resources, complete questionnaires, and record regular medical information remotely.
-
GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
-
WELLTIME LIMITED
CustomerConnections CRM system provides communication and Customer relationship management platform for service providers and customers. Features include Advanced Feedback, Friends and Family Test (FFT), customer education, e-Complaints, Google Reviews, NHS Choices and Facebook reviews, Customer Information Completer, Marketing Consent Management.
-
Arcus Global Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCA2024GC14
-
ALLIED HEALTH PROFESSIONALS SUFFOLK CIC
U Refer is a software package used to manage patient self referral to services in healthcare. Using an online, device agnostic, web portal, patients complete a health questionnaire which once clinically triaged within the portal, leads to the ability to manage care, appointments and patient communications seamlessly. Telephone alternative available.
-
Kick ICT
We combine Microsoft Dynamics 365 Sales, Marketing, Customer Service, Field Service and Project Service Automation applications to offer the ultimate customer engagement platform. Formerly known as Dynamics CRM
Our service includes developing, consulting, migrating, deploying and supporting Microsoft Dynamics 365 applications.
-
Symplicity
Advocate is a student conduct case management solution that tracks the entire investigation from the initial report until case closure with cases ranging from stolen property to sexual abuse/harassment. Engagement toolset ensures communications between University departments and 3rd parties is automated and fully tracked with case confidentiality ensured throughout.
-
Energy and Compliance Technology Ltd
C365Cloud can help you track your LGSR and fuel checks. Our automated notifications can be sent to you and your supplier reducing the risk of missing an inspection date whilst our dashboards can be configured to provide up to date schedule, detailing when every certificate expires.
-
Insight
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14
-
4net Technologies Ltd
FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.
-
GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
-
Arcus Global Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCA2024GC14
-
Energy and Compliance Technology Ltd
C365Cloud is designed to support organisations audit, manage, and improve their level of statutory compliance and FM inspections.
The document repository can be accessed for all compliance certificates, reports, policies, procedure, CAD plans, O&M Manuals and lease documents, allowing organisations to proactively manage compliance and subsequent actions.
-
XMA Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHX2024GC14
-
Symplicity
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
-
Novoville Ltd
The Novoville e-Ticketing & Smart Mobility platform is an out-of-the box solution which allows local authorities to offer a single ticketing and journey planning application for all modes of transport. This improves customer experience, increases revenue, makes enforcement more efficient and positively impacts the quality of life in the locality.
-
DATASUMI LTD
Our automated Contract Analysis and Compliance tool is a cutting-edge solution that leverages natural language processing and machine learning to guarantee adherence to regulations and enhance the effectiveness of your legal operations. This efficient approach conserves time and resources while minimising stress by delivering a smooth experience.
-
Commify UK Limited trading as VOODOO and Esendex
Send SMS to patients and colleagues informing them of key events, delays to appointments, or other urgent information. Reminders through SMS for appointments, gain feedback through SMS surveys.
-
Forfront Limited
e-shot™ is the digital engagement platform trusted by the public sector to manage highly effective campaigns.
Whether it is public consultations or planning applications, e-shot gives you a simple solution for promoting and engaging in conversation with your audience.
-
Meritec Limited
SaaS application combines system integrations with intelligent process automation to provide a seamless back-office solution to deal with all customer contact and records. Optional 360 view page which pulls records from multiple databases stopping users having to access multiple systems at once. Business rules engine provides flexible and scalable workflows.
-
Softcat Limited
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14
-
QUESTIONPRO UK LIMITED
QuestionPro’s Government Research Platform is an effective and powerful tool to create and deploy surveys to ranging scales. Our web-based Government Research Platform allows users to collaborate in the creation of surveys. Surveys are deployed through the system, and our built-in reporting features promote high level analysis of results.
-
SocietyWorks
Developed with Hackney Council in 2018, FOIWorks is an open source, user needs focused front-end solution for taking Freedom of Information requests from citizens. It streamlines authorities’ FOI workflows by suggesting public records from previous responses and reducing the total amount of correspondence. Integrates with information management services.
-
WM Reply
We can automate your business process & workflows, using Microsoft’s low code Power Platform. Our experts create bespoke solutions, at pace, to meet your business needs, by combining Power Apps, Power Automate and Power BI, and integrating with the full Microsoft stack & third-party solutions.
-
Softcat Limited
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14