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4035 results found

4035 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • TransUnion - Email Risk, Mobile Risk, Device Risk - TruValidate Risk Suite

    TRANSUNION INTERNATIONAL UK LIMITED

    TransUnion and TruValidate enable clients to undertake digital verification and risk assessment in real time. Three solutions exist. ‘Risk’ to assess the fraud risk of an email, mobile or device. ‘Trust’ to find associations between identities and emails and/or mobiles. Device ‘Authentication’ to link a device to a customer account.

  • Advanced Workflow & Case Management (GoPro ACM)

    CIVIC COMPUTING LIMITED

    ACM is a Case, Workflow and Document Management system providing comprehensive capabilities to deliver efficiency improvements while ensuring compliance with policies, procedures and legislation. It's proven "in service" scalability and security with Central and Local Government and Financial enterprises combines rich usability with functionality on Open, Microsoft and IBM infrastructures.

  • Verint Text Analytics

    VERINT SYSTEMS UK LIMITED

    Verint Text Analytics helps organisations uncover actionable insights from text-based customer engagement, such as email, web chat, social media, surveys, and customer forums. Deployed in addition to Verint Speech Analytics, it ensures organisations can analyse/report, and take action on every spoken and text interaction with an organisation, not just voice.

  • C365Cloud Electrical Safety for Local Authorities

    C365Cloud

    C365Cloud supports the completion of electrical safety compliances including EICRs, EICs, Minor Works, PAT testing and more. Certificates can be uploaded directly into the system or completed on our mobile application with in-built validation. Ensure certificates are approved by a Qualified Supervisor before being published as a live satisfactory document.

  • Insight - Salesforce Experience Cloud

    INSIGHT DIRECT (UK) LTD

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCI2024GC14

  • Snap Customer Experience survey platform

    SNAP SURVEYS LIMITED

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Participant Kit - Research CRM and Panel management

    CONSENT KIT LTD

    A CRM and participant management platform built specifically for user research, design research and Research Ops. Focusing on inclusive and accessible participant experiences Create powerful workflows to automate your research (research panels, communication, informed consent, data governance and scheduling) The infrastructure you need to run your own research at scale.

  • Tribal Dynamics

    Tribal Education Limited

    Tribal Dynamics is a consultancy and development service which specialises in implementing Microsoft Dynamics 365, in the Education market. The Tribal solution builds on Dynamics to deliver SaaS solution in Student Recruitment and Marketing, Business Engagement and Student Support and Wellbeing.

  • Google Voice for Workspace (Standard and Premier)

    GETECH LIMITED

    Google Voice offers a user-friendly phone solution that functions seamlessly across various devices, and integrates effortlessly with other Google Workspace applications. Google Workspace is a suite of collaborative productivity apps that offer your organisation enterprise-grade features, including email, shared calendars, online document editing and storage, video meetings and more

  • Recordsure Document Analytics and AI

    Recordsure

    Documents analytics. Access digital document types in one viewer, interrogate and analyse information, producing irrefutable audit trails. Fully configurable workflow and integration with Microsoft PowerBI, CaseReviewAI is a complete solution for managing document based case files for any kind of investigation. Integrate with ConversationReviewAI to include audio recordings alongside documents.

  • Microsoft Power Platform

    Blacklight Software

    Blacklight work with Microsoft's Power Platform to enable public sector organisations such as central and local government bodies, education, healthcare and social housing providers to improve efficiency through process automation. Power BI enables analytics, Power Automate streamlines processes, and Power Apps allow the rapid rollout of low code apps.

  • Expenses Applications

    FLYTE CLOUD SERVICES LTD

    Our Expenses app gives employees the ability to quickly submit expenses from their mobile and desktop device. Submissions can be easily tracked and actioned using the dedicated Approvals portal, ensuring expenses are no longer a burdensome task.

  • iCoRisk

    ICOTECH GROUP LTD

    iCoRisk is a Corporate Risk Management Accelerator based on the Power Platform. This is used to manage all elements of Risk Management for customers across Public Sector. This utilises Power Platform, Power BI, Power Automate and Co-Pilot, and can be fully configured to meet your needs.

  • Power Automate Robotic Process Automation (RPA)

    CEOX SERVICES LTD

    Ceox’s Power Automate Robotic Process Automation (RPA) enables Public Sector Organisations to do more with less. Microsoft’s Power Automate, part of Power Platform, enables users to quickly build secure and scalable Intelligent Automation (RPA) workflows, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.

  • Dynamics 365 Customer Service

    BECHTLE LIMITED

    Customer Service Enterprise licenses expand on the functionality of Customer Service Professional. In particular, it grants use rights that give the ability to schedule, dispatch service, create teams, manage resources through integration with other Dynamics 365 applications such as Field Service and Project Operations, when the organization also licenses them.

  • govService Digital Forms & Process Services

    GRANICUS-FIRMSTEP LIMITED

    govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).

  • Zendesk, delivered by Route 101 - Zendesk Premier Partner

    ROUTE 101 LIMITED

    Zendesk is beautifully simple software that helps you provide better customer service. Route 101 is a Premier Partner and the current Most Valuable Partner of the Year with Zendesk, offering the entire Zendesk portfolio, including design, implementation, support, training and optimisation, as well as additional contact centre and communications expertise.

  • SMART: AI Teaching & Learning Copilot - Further Education

    ICS.AI LTD

    Revolutionise further education with SMART Teaching & Learning Copilot, blending technology with pedagogy to empower educators/students. Integrated with generative AI and grounded in college content, it enhances curriculum development, lesson planning, and offers personalised virtual tutoring. It ensures dynamic, interactive learning environments, improving student outcomes through tailored educational experiences.

  • CoLiberty - DoLS

    COALESCENT LIMITED

    Designed by the public sector. CoLiberty is a cloud-based, secure platform which provides Supervisory Bodies with a digital toolkit to empower non-expert staff to conduct assessments, administer, collaborate, case manage and report on applications for authorisation under the DoLS scheme. CoLiberty allows organisations to share history across Supervisory Body boundaries.

  • One time passcode messaging

    BOOMERANG I-COMMS LTD

    Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.

  • Dynamics 365 Sales Enterprise

    BECHTLE LIMITED

    A Sales Enterprise license takes your organization beyond sales force automation to meet the needs of more complex sales processes. In addition to all the functionality available with a Sales Professional license, Sales Enterprise capabilities include customization, extensibility, embedded intelligence, and manual forecasting. Also includes Copilot in Dynamics 365 Sales

  • Legal Case Management Software for Legal Teams

    TRICOSTAR SOFTWARE LTD

    Tricostar Legal Case Management (TCM) is a 100% web-based application designed for the cloud, which provides Case and Matter Management tools, integrated Email and Document Management with SharePoint, Email Management with Office 365, Time Recording, Court Bundling, Billing and Client Portal access, with exceptionally strong Reporting and Workflow capabilities.

  • 8x8 Operator Connect for Microsoft Teams

    SOFTCAT PLC

    A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.

  • Abavus - Service Desk

    ABAVUS LIMITED

    Service Desk enables administrative teams to manage service requests in line with the SLA for their service area. This can be relevant when assisting external or internal customers and when managing any process (e.g. client request, support ticket, incident or case). Service Desk can also be considered as CRM-lite.

  • De-installation / Decommissioning Telecoms and ICT

    NETWORK 2 SUPPLIES LIMITED

    N2S are specialists in large scale multi-site De-installations and decommissioning of IT equipment including desktops, screens, unified comms/telephony and managed print. Utilise a fleet of tracked vehicles to return equipment to headquarters for WEEE recycling or resale.

  • Microsoft Dynamics 365 Tribunal & Appeals Management

    CEOX SERVICES LTD

    Ceox’s Tribunal & Appeals Management solution offers a modular Case Management solution built upon Microsoft Dynamics 365 with innovative features that enable organisations to administer hearings, tribunals, courts and appeals effectively and efficiently. The service gives organisations a platform to streamline processes, improve customer service and increase productivity.

  • Spectrum Data Quality

    Ultranyx

    Spectrum Data Quality is a SaaS service based around core Location Intelligence and Customer Information Management web services which can be joined together into customised composite services specific to your needs. Capabilities include data integration, AddressBase geocoding, drivetime routing, address validation, deduplication, normalisation, and geographic and demographic data enrichment.

  • Complaints Management

    DAVIES GROUP LIMITED

    The Complaints Management proposition from Davies Technology Solutions (Caresmart), is a templated product within the Foundation Platform. Caresmart makes it easy for organisations to capture, manage, track and report on complaints across the entire business network, ensuring customers experience a consistent and concise approach to resolving their problem within.

  • Microsoft Power Platform Development & Consultancy

    DYNAMIC VISUAL TECHNOLOGIES LIMITED

    DVT is a Microsoft Power Platform partner offering expertise to automate business processes. We provide Power BI Reports/Power Apps with systems like SharePoint, as well as a comprehensive Power Platform implementation service with expert support for development and training in Power Automate, Power Apps, Power Virtual Agents, and Power BI.

  • C365Cloud Electrical Safety for Housing

    C365Cloud

    C365Cloud supports the completion of electrical safety compliances including EICRs, EICs, Minor Works, PAT testing and more. Certificates can be uploaded directly into the system or completed on our mobile application with in-built validation. Ensure certificates are approved by a Qualified Supervisor before being published as a live satisfactory document.