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4053 results found

4053 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Computacenter - IBM Maximo Application Suite

    Computacenter (UK) Ltd

    A comprehensive solution for managing physical assets on a common platform in asset-intensive industries. It offers “built in” mobile access, out-of-the box mapping, crew management and analytical insight. Organisations can share and enforce best practices, inventory, resources and personnel. It helps manage many assets (plant, production, infrastructure, facilities, transportation communications).

  • Pax-QR

    PAX Systems Ltd

    PaxQR is our cloud-based school contract and passenger transport management system with QRoutes software included. Built for SEND transport and Mainstream passenger transport departments to deliver safe and efficient home to school transport. A modern, integrated passenger transport solution supporting operational management, financial outcomes and integrations with other software systems.

  • QBE Recruit Contingent Staffing (Banks, Collaborative banks, Direct Engagement)

    ProduQtive Limited

    QBE Recruit offers an end-to-end contingent staffing platform for short-shift placements. Servicing recruitment teams of employers and staffing agencies to reduce recruitment cost. Integrate with ProduQtive rostering and time and payment solutions. Suitable for all settings, staff groups incl. Collaborative Banks and Direct Engagement.

  • Arrow Talkdesk Contact Centre as a Service (CCaaS)

    ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)

    Talkdesk CX Cloud is an end-to-end cloud native (CCaaS) solution incorporating a comprehensive suite of applications including customer self-service, omni-channel engagement, workforce engagement, employee collaboration and customer experience analytics. Talkdesk CX Cloud includes AI applications that automate customer self-service, empower agents, mitigate fraud, and operationalise AI that enables service transformation.

  • Jodami: Secure video, voice and chat

    SUREVINE LIMITED

    Jodami is a secure video conferencing, voice and instant messaging solution. It provides a cohesive user experience and effective security controls. It is designed to scale appropriately to the needs of any organisation. It can be hosted anywhere, allowing you to take back control of your organisation’s communications.

  • Amazon Connect Administrative Extensions

    Digital Space Cloud Services Limited

    Administrative extensions for users of Amazon Connect allowing enhanced features beyond those supplied, such as: Public Holiday & Temporary Closing, Emergency Messaging within your IVR, Accessible on-call groups, Group Voicemail, Allow& Block Listing of callers, Extensions & Personal Voicemail

  • Voice and Video calling via PC and App

    MAKE TIME COUNT TODAY LTD

    Ability to make Voice and Video calls securely from a web browser of phone based app. Calls can be recorded and logged Note: currently calls only to another platform user. Future plans to expand

  • iExamine

    InJenuity

    Mobile Crime Scene application to allow agile working for CSI's. Back-end cloud services allow synchronisation of data, images and tasking via our forensic portal.

  • TransUnion - Email Risk, Mobile Risk, Device Risk - TruValidate Risk Suite

    TRANSUNION INTERNATIONAL UK LIMITED

    TransUnion and TruValidate enable clients to undertake digital verification and risk assessment in real time. Three solutions exist. ‘Risk’ to assess the fraud risk of an email, mobile or device. ‘Trust’ to find associations between identities and emails and/or mobiles. Device ‘Authentication’ to link a device to a customer account.

  • Advanced Workflow & Case Management (GoPro ACM)

    CIVIC COMPUTING LIMITED

    ACM is a Case, Workflow and Document Management system providing comprehensive capabilities to deliver efficiency improvements while ensuring compliance with policies, procedures and legislation. It's proven "in service" scalability and security with Central and Local Government and Financial enterprises combines rich usability with functionality on Open, Microsoft and IBM infrastructures.

  • Verint Text Analytics

    Verint Systems Inc.

    Verint Text Analytics helps organisations uncover actionable insights from text-based customer engagement, such as email, web chat, social media, surveys, and customer forums. Deployed in addition to Verint Speech Analytics, it ensures organisations can analyse/report, and take action on every spoken and text interaction with an organisation, not just voice.

  • C365Cloud Electrical Safety for Local Authorities

    Energy and Compliance Technology Ltd

    C365Cloud supports the completion of electrical safety compliances including EICRs, EICs, Minor Works, PAT testing and more. Certificates can be uploaded directly into the system or completed on our mobile application with in-built validation. Ensure certificates are approved by a Qualified Supervisor before being published as a live satisfactory document.

  • Insight - Salesforce Experience Cloud

    INSIGHT DIRECT (UK) LTD

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCI2024GC14

  • Snap Customer Experience survey platform

    Snap Surveys Ltd

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Consent Kit - Research CRM and Panel management

    Consent Kit

    A CRM and participant management platform built specifically for user research, design research and Research Ops. Focusing on inclusive and accessible participant experiences Create powerful workflows to automate your research (research panels, communication, informed consent, data governance and scheduling) The infrastructure you need to run your own research at scale.

  • Tribal Dynamics

    Tribal Education Limited

    Tribal Dynamics is a consultancy and development service which specialises in implementing Microsoft Dynamics 365, in the Education market. The Tribal solution builds on Dynamics to deliver SaaS solution in Student Recruitment and Marketing, Business Engagement and Student Support and Wellbeing.

  • Google Voice for Workspace (Standard and Premier)

    Getech Limited

    Google Voice offers a user-friendly phone solution that functions seamlessly across various devices, and integrates effortlessly with other Google Workspace applications. Google Workspace is a suite of collaborative productivity apps that offer your organisation enterprise-grade features, including email, shared calendars, online document editing and storage, video meetings and more

  • Recordsure Document Analytics and AI

    Recordsure

    Documents analytics. Access digital document types in one viewer, interrogate and analyse information, producing irrefutable audit trails. Fully configurable workflow and integration with Microsoft PowerBI, CaseReviewAI is a complete solution for managing document based case files for any kind of investigation. Integrate with ConversationReviewAI to include audio recordings alongside documents.

  • Microsoft Power Platform

    Blacklight Software

    Blacklight work with Microsoft's Power Platform to enable public sector organisations such as central and local government bodies, education, healthcare and social housing providers to improve efficiency through process automation. Power BI enables analytics, Power Automate streamlines processes, and Power Apps allow the rapid rollout of low code apps.

  • Expenses Applications

    CLOUD COVER IT SERVICES LTD T/A Flyte

    Our Expenses app gives employees the ability to quickly submit expenses from their mobile and desktop device. Submissions can be easily tracked and actioned using the dedicated Approvals portal, ensuring expenses are no longer a burdensome task.

  • iCoRisk

    iCoTech

    iCoRisk is a Corporate Risk Management Accelerator based on the Power Platform. This is used to manage all elements of Risk Management for customers across Public Sector. This utilises Power Platform, Power BI, Power Automate and Co-Pilot, and can be fully configured to meet your needs.

  • Power Automate Robotic Process Automation (RPA)

    CEOX SERVICES LTD

    Ceox’s Power Automate Robotic Process Automation (RPA) enables Public Sector Organisations to do more with less. Microsoft’s Power Automate, part of Power Platform, enables users to quickly build secure and scalable Intelligent Automation (RPA) workflows, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.

  • Dynamics 365 Customer Service

    BECHTLE LIMITED

    Customer Service Enterprise licenses expand on the functionality of Customer Service Professional. In particular, it grants use rights that give the ability to schedule, dispatch service, create teams, manage resources through integration with other Dynamics 365 applications such as Field Service and Project Operations, when the organization also licenses them.

  • govService Digital Forms & Process Services

    GRANICUS-FIRMSTEP LIMITED

    govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).

  • Zendesk, delivered by Route 101 - Zendesk Premier Partner

    Route 101 Ltd

    Zendesk is beautifully simple software that helps you provide better customer service. Route 101 is a Premier Partner and the current Most Valuable Partner of the Year with Zendesk, offering the entire Zendesk portfolio, including design, implementation, support, training and optimisation, as well as additional contact centre and communications expertise.

  • SMART: AI Teaching & Learning Copilot - Further Education

    ICS.AI LTD

    Revolutionise further education with SMART Teaching & Learning Copilot, blending technology with pedagogy to empower educators/students. Integrated with generative AI and grounded in college content, it enhances curriculum development, lesson planning, and offers personalised virtual tutoring. It ensures dynamic, interactive learning environments, improving student outcomes through tailored educational experiences.

  • CoLiberty - DoLS

    COALESCENT LIMITED

    Designed by the public sector. CoLiberty is a cloud-based, secure platform which provides Supervisory Bodies with a digital toolkit to empower non-expert staff to conduct assessments, administer, collaborate, case manage and report on applications for authorisation under the DoLS scheme. CoLiberty allows organisations to share history across Supervisory Body boundaries.

  • One time passcode messaging

    BOOMERANG I-COMMS LTD

    Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.

  • Dynamics 365 Sales Enterprise

    BECHTLE LIMITED

    A Sales Enterprise license takes your organization beyond sales force automation to meet the needs of more complex sales processes. In addition to all the functionality available with a Sales Professional license, Sales Enterprise capabilities include customization, extensibility, embedded intelligence, and manual forecasting. Also includes Copilot in Dynamics 365 Sales

  • Legal Case Management Software for Legal Teams

    Tricostar Software Ltd

    Tricostar Legal Case Management (TCM) is a 100% web-based application designed for the cloud, which provides Case and Matter Management tools, integrated Email and Document Management with SharePoint, Email Management with Office 365, Time Recording, Court Bundling, Billing and Client Portal access, with exceptionally strong Reporting and Workflow capabilities.