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Liberata UK Ltd
Our Discount & Exemption Review service offers an effective, low cost means of eliminating fraud and error across Discount & Exemptions awards. The service delivers intelligent data-matching, analysis and cleansing, including the delivery of reviews through the generation of letters and collation of responses and evidence via citizen facing tools.
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NEO TECHNOLOGY LIMITED
Neo Technology's Feedback Management Solution, is a versatile SaaS platform hosted securely on Microsoft Azure. It efficiently manages customer complaints, handles feedback, and tracks issues with integrated workflows, ensuring compliance with statutory and regulatory requirements across various sectors.
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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Ve3 Global Ltd
VE3's Data Integration / Master Data Management Platform establishes cohesive dataset sourced from diverse data origins, ensuring automatic matching, validation, and cleansing. Our platform enriches data through multidimensional matching, grouping into families and other categories, highly adaptable data profiling capabilities. Offer integrated Portal Application layer designed for regulated data sharing.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Appian Software Switzerland LLC
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APP24GC14
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Leicestershire Health Informatics Service
On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms
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Brightwire
Brightwire's SharePoint ProjectHub provides a central way of managing projects, stores project documents and provides project performance reporting. It helps our clients to categorise, manage and run projects whilst transforming the way people collaborate, creating efficiencies in workload and providing valuable insight into projects for Senior Management.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Medallia, Inc.
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for new local services or how to improve your existing ones. Empower staff and engage citizens for tremendous advantage.
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SAP UK Ltd
SAP Commerce Cloud is a complete digital eCommerce and Citizen Engagement solution that can integrate digital and physical customer touchpoints onto a single, robust platform, helping you deliver exceptional,
seamless customer experiences anywhere, anytime.
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Forfront Limited
e-shot™ is the email marketing platform trusted by the public sector to send highly effective campaigns.
Whether it is newsletters to millions or messages to individuals, e-shot gives you a simple solution for sending accessible messaging to your audience.
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EBO
The EBO solution guides patients and visitors effectively, ensuring they have access to the right information or services at the right time. The product can handle:
- Service and department navigation
- Specialist referrals
- Educational resources
- Patient portal guidance
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CLOUD 9 TECHNOLOGIES LTD
The Cloud 9 Citizen Mobile app is a comprehensive platform allowing residents to access a wide-range of council services in a single easy-to-use mobile app. The app includes reporting forms, access to council services such as waste & recycling, planning, environmental health and has a powerful push notification system.
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Medallia, Inc.
Medallia's Patient Experience solution embeds rich intuitive listening seamlessly throughout the patient journey, collecting, analysing, and surfacing real-time signals and feedback. Remove silos and create unified views of patient insights, empowering your organisation, driving the right action at the right time, addressing patient journey friction, turning negative experiences positive ones.
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SKYFLO DIGITAL LTD
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Case Management and Investigative Case Management are central to Pega.
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RESEARCH GRID LTD
TrialEngine is a smart clinical trial automation system (CTAS) that handles the administration, data, and reporting workflows during the trial and post-trial.
It leverages custom AI algorithms and process automation to complete tasks such as protocol development, study documents and data extraction in a matter of minutes.
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NEO TECHNOLOGY LIMITED
Neo Technology's Omni-Channel Contact Center Solution, built on the Microsoft platform, offers a scalable, cloud-hosted service with flexible pricing, catering to diverse communication needs. It seamlessly integrates voice, email, messaging, social media, chatbot, and video channels, along with Microsoft Teams integration and advanced features like workforce optimisation and speech analytics.
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Softcat Limited
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APPSC24GC14
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Format14CRM Limited
Sugar Serve automates workflows and approvals, and gives full visibility of all issues and customer information so your service professionals are in the best position to solve problems, delight customers and boost your reputation.
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TeamKinetic
TeamKinetic is the UK's leading supplier of Volunteer Management Software to local government with over 1million hours donated in the last 12 months. Our volunteer centric, user-friendly application is available via web and customisable native mobile apps. You can safely recruit, onboard, deploy, communicate, retain and reward your volunteer workforce
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Answers and Solutions ltd
WordPress has a 51% marketshare of CMS software. 70% of the web is built on a CMS system. Our service gives you a platform to build your website on. You can engage someone to design your website or ask us. This service entails the integration and configuration of commercial software
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Licence Application Processing is a central use case of Pega.
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Elected Technologies
CaseworkerGov provides a simple, easy to use platform for organisations to automate and improve workflows. Whether you're looking to handle elected member casework, complaint or public enquiries, CaseworkerGov is a system built to manage all your processes; complaints to compliments, from SARs to FOIs
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Pentagull Ltd
Our elected members package brings together our elected members ward enquiries and ward funding products to create one incredibly priced one stop shop for managing these processes.
Members ward enquiries and ward funding requests are all catered for in one place.
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Softcat Limited
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APPSC24GC14
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TechLabs London
iProperty Cloud is a complete Housing platform including HMS and Portals for Local Authorities and Housing Associations built on Microsoft Dynamics 365 CRM, Power Platform and Azure cloud. Our expert team includes Microsoft Most Valuable Professional (MVP) provide consultancy services for housing providers implementing Dynamics 365 CE (Customer Engagement)
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Brightwire
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
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NEO TECHNOLOGY LIMITED
Neo Technology's solution empowers organisations to effectively manage damp and mould issues. Features include customer reporting, clear repair timelines, automated texts, and vulnerability capture, ensuring compliance, customer satisfaction, operational efficiency, and data-driven decision-making.