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Brightwire
Brightwire helps organisations plan and deliver Microsoft Dynamics365 - a fully customisable software platform that is easy to use and manage. Business solutions range from contact, activity and relationship management, complaints handling, legal matter management, patient (clinical and veterinary) management, customer service; complaints management; call centres and service departments.
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Geoff Smith Associates Limited
GSA's Cloud Criminal Justice Suite provides a complete range of products which can be bought individually or in combination to enable organisations to professionally manage and demonstrate integrity within a Judicial setting including : Custody, Warrants, Property, Collisions, Conviction Checking, Court, Tribunal ,Crime Recording ,Probation , Prisoner / Subject Management.
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EBO
EBO’s AI-powered Elective Recovery product uses a combination of AI technologies, risk stratification and process automation to help validate waiting lists and maximise utilisation.
It is based on three digital pillars:
- Automated waiting list validation
- Two-way conversation-based Patient Initiated Follow-ups (PIFU).
- Smart rebooking of cancelled slots
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Brightwire
A fully integrated, powerful complaints and contact management system built on Umbraco and Dynamics 365. Members of the public record complaints and feedback online, by phone or email, with each contact record being fully managed within Dynamics 365. Enquiries, FoI, SAR and complaints can be routed, escalated, and managed efficiently.
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apto solutions limited
The On-Boarding, iapply and Enrolment Platform is a digital SaaS platform. It allows individuals, organisations and businesses to engage digitally with Government for all types of services grants, accreditations, schemes, permits and licences. It will allow easy bespoke end to end processing and correspondence to deliver crucial Government services.
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Ceox
Ceox’s Microsoft Dynamics 365 Public Engagement Manager enables Public Sector Organisations to administer enquiries and official correspondence management. Manage cases: Freedom of Information (FOI) requests, Inter-Ministerial (IM), Complaints, Data Access Requests, Environmental Information Regulation (EIR) requests, Parliamentary Questions (PQ), Subject Access Requests (SAR), Ministerial Correspondence (MC), Treat Official, Write-Rounds, Invitations.
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Axiell ALM Ltd
Axiell Discovery Platform is a powerful, multifaceted discovery platform for library and other patrons to interact with library services in branch or on the go. Axiell Discovery Platform is also an effective engagement tool, helping library staff keep patrons informed of news and events using its content management system.
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Appian Software Switzerland LLC
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APP24GC14
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Boomerang I-Comms Ltd
Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Merkle UK One Ltd
Cloud Platform Infrastructures (specifically Google BigQuery, Microsoft Azure, and Amazon Web Services AWS) help you get more out of your data, providing more granular and flexible analysis and visualisation capabilities across a broad spectrum of datasets. As partners with all three, we can help you set up your cloud partner.
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Software for Data Analysis Limited (SDA)
Need staff surveys? We’ve got them. You want data? We’ll help you collect it. It's why we built the SCROLL® Staff Survey and Feedback Pack. It also includes reporting, analysis, benchmarking and collaboration facilities to give voice to your findings. It’s all about the narrative. We’ll help you deliver it.
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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TRANSUNION INTERNATIONAL UK LIMITED
DataDNA is a unique, persistent individual identifier (PIN) used to create a single customer view for a range of business purposes.
The PIN enables identification of any individual regardless of name, address and DOB variations, has a range of applications including record consolidation, debt collection, fraud investigation, customer contact optimisation.
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Wordskii Labs
Wordskii Saas offers a turn key solution to access language support on-the-go.
The award-winning platform offers a single-service-solution for remote interpreting services via telephone and video, and translation services.
Book, review, manage and complete all services through an intuitive, secure platform.
Interpreting services are available pre-booked and on-demand 24/7/365.
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Boomerang I-Comms Ltd
Boomerang’s Email-to-SMS and Email-to-Voice services enable organizations to send 1-Way or conversational SMS and voice messages from a local email client. With 'Intelligent' messaging, 2-way conversations are automated, and threads are grouped by subject, ensuring easy management and compliance. ISO 27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing Police disclosure requests. This is a dedicated module designed to process this type of request only.
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BLUE PRISM LIMITED
SS&C Blue Prism Process Intelligence deeply integrates best-of-breed process mining and task mining with intelligent automation and BPM to facilitate decision-making and deliver a unified workforce with the ability to monitor, respond and predict future outcomes. The solution is delivered for self-installation and configuration within your own cloud instance.
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GRANICUS-FIRMSTEP LIMITED
EngagementHQ is the world's leading public consultation platform, where City Planners and Transportation Specialists can get more people involved in planning projects, city development and transportation expansion through online engagement. EngagementHQ turns community input into actionable insights and reduces time to a decision by removing barriers to participation.
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SAGlobal (Europe) Ltd
D365 CRM offers a set of CE solutions that improve how you interact and do business with your customers. Designed to help you manage your client relationships by streamlining processes, centralizing client information, providing analysis, and enabling responsive customer service, the solutions cover Sales, Customer Service, Marketing and Field Services.
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Ve3 Global Ltd
VE3's Customer Engagement Solution, formerly known as Dynamics CRM, encompasses Sales, Marketing, Customer Service, Field Service, and Project Service Automation (PSA).
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Bridgeall Limited
Microsoft SharePoint application development services. Build SharePoint applications to help your organisation deliver greater value and services. SharePoint applications using modern approaches and Power Platform.
Bridgeall are a leading Microsoft gold partner with a strong track record of delivering SharePoint applications and supporting services.
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Merkle UK One Ltd
Merkle provides CDP implementation and management services. These services are often taken up alongside our fully managed service offering, which allows clients to outsource the production of omnichannel marketing campaigns. We are agnostic on partners and have experience with Adobe, Salesforce, Bloomreach, Braze, TreasureData, Tealium, and others.
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INFOPAD LTD
InfoPad’s Dynamics 365 CRM for Charities and Non-Profits is designed to enhance the efficiency and effectiveness of non-profit organisations. This CRM solution supports the unique needs of the sector, such as donor management, fundraising campaigns, volunteer coordination, and event planning, ensuring that these organisations can focus more on their mission.
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Merkle UK One Ltd
Google Analytics 360 is a hosted, SaaS web analytics platform used for measurement of websites and marketing channels.
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The Access Group
Access Care Compliance helps to improve the quality of care by giving a view of compliance across multiple services&locations. Conduct audits, record and track action plans and submit notifications to the CQC. The tool comes with library of audits specific to social care and users can build their own.
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Appian Software Switzerland LLC
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APP24GC14
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BLS International Services Ltd.
The software is used for network monitoring and end point monitoring as well as automated ticket generation through emails and SMS.
The software has special features for server utilization, health and pre failure alerts defined and send to the administrator.
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APTEM LTD
Aptem Employ is a robust SaaS employability solution that offers effective support for outplacements. Empowering jobseekers and employers with tools like eligibility checks, personalised CV building, tailored eLearning, real-time tracking, and case management, it ensures successful transitions to new career opportunities and supports employers with their workforce integration approach.
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MRI Software Limited
MRI Safer Communities is a comprehensive and connected case management solution for the social housing sector, that provides separate case pathways for Anti-Social Behaviour ASB and Domestic Abuse, equipping customer facing teams to better manage all aspects of their cases, including complaint handling, investigations, referrals, enforcements, prosecutions and reporting.
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Placecube Ltd
Improve your digital strategy with Analytics Cloud, a tool that aggregates and visualises customer and web analytics data across touchpoints. Consolidate customer profiles and behaviour into a unified view. Measure marketing asset performance to enhance personalised experiences, overcoming data silos for comprehensive insights and effective engagement.