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Hostcomm Limited
CXCortex is an AI customer service agent that performs customer service autonomously using AI through a variety of channels such as email, chat, SMS and phone calls. The main purpose of CXCortex is to provide; email, voice & chat assistance, call recording analysis, CX analytics, AI quality assurance.
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Esuasive
EEsuasive Sales and Lettings is a core solution component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Power Virtual Agents provide self service facilities to your internal and external clients, allowing them to ask natural language questions and get the system to provide information resources for the user.Useful for automatic common helpdesk scenarios, Power Virtual Agents allows your internal support teams to focus on more complex tasks.
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SOFTCAT PLC
Salesforce Marketing Cloud Suite, compromises of leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. SFDCS2024GC14
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ANS GROUP LIMITED
The ANS Power Platform and Dynamics 365 Implementation Service for Student Records is one that enables organisations to deliver digital transformation across the organisation enabling them to reinvent how they do business and serve students, customers, stakeholders, and staff by creating and capturing new interactions amongst people, data and processes.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations to deliver an integrated suite of front of house systems. Brightwire iVES Integrated Visitor Experience Solution) includes ticketing (front of house till ticketing system with integrated online e-commerce capability), a queue management app, a membership management system, customer feedback tools and comprehensive business intelligence dashboard for analytics.
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INFOPAD LTD
InfoPad's Marketing Quickstarter for Dynamics 365 CRM equips your team with essential marketing tools to enhance campaign management and engagement strategies. Designed for rapid implementation, this service enables marketers to launch, manage, and analyse campaigns quickly and effectively, driving better ROI and customer engagement right from the start.
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Esuasive
Esuasive Housing Financials is a templated Microsoft Dynamics 365 Business Central based Finance solution specifically configured for the social housing sector, and is a core component of Esuasive Housing, a complete, modular solution for Housing Associations and Local Authority landlords, built on the Microsoft Dynamics 365 and Power Apps platform.
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PRECISELY SOFTWARE LIMITED
EngageOne Communicate is an customer engagement platform for communication processes like customer onboarding, acquisition, retention, and servicing. The platform leverages customer data to reach consumers across channels like email, SMS, Video, Chat and IM. This unified approach to design, data management, delivery, and analytics, empowers business to drive business objectives.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications platform providing email marketing, campaigns, internal communications, newsletters, alerts, SMS, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, analytics, reports, customised templates and access to a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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FLUXUS LTD
MultiLingual Campaign Composer is a cloud-based application that generates compelling, multilingual marketing content for email and chat campaigns. By inputting product features, marketers can create persuasive copy and subject lines tailored to global audiences, optimizing open and click rates to drive opportunities and sales.
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IB BOOST LTD
IB Boost’s custom platform-as-a-service software suite gives the ability for organisations to develop internal, secure data applications bringing artificial intelligence to bespoke workflows. Internal services integrating AI and machine learning features can be used for internal applications and automating any legacy application or service in any technology environment.
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CEOX SERVICES LTD
Ceox Omnichannel Engagement is built upon Microsoft Dynamics 365 for Customer Service Enterprise and enables organisations to engage with customers across platforms including Chat, SMS, Social Media, Voice, Teams and Email. Engage customers, citizens and residents using Multi Channel Engagement to deliver higher customer satisfaction, higher productivity and reduced costs.
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INSIGHT DIRECT (UK) LTD
Salesforce Marketing Cloud Suite, compromises of leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. SFDCI2024GC14
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Remarkable
Salesforce Cloud is a comprehensive suite of cloud-based applications designed to manage customer relationships (CRM) and various aspects of business. It goes beyond just a traditional CRM, offering a unified platform with a range of functionalities which can be selected as required.
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ANS GROUP LIMITED
Our Business Value Assessment ROI Navigator is designed to help you build, plan and execute business transformation strategies. It’s made up of a 3-stage process which includes Envisioning, a Business Value Assessment and a Solution Assessment, designed to help you understand and prepare for disruptive changes.
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Hostcomm Limited
We provide clients with the ability to communicate with their service users over their choice of channel. Our cloud contact centre solution includes an inbound call ACD, predictive dialler, Interaction analytics, PCI-DSS payment IVR, AI voice assistant, natural language IVR, reporting and analytics, voice recording and CRM intergation.
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CIRCLE INTERACTIVE LTD
Circle Interactive are acknowledged global experts in CiviCRM. We enable organizations to deploy cloud based CiviCRM systems through expert consultancy, and support, providing high-quality, secure systems that meet your specific requirements. As a CiviCRM Gold Partner we offer feature development, secure hosting / maintenance, security testing and data migration services.
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FORFRONT LIMITED
e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns.
Whether it is raising awareness of an issue or tracking feedback and sentiment to a public consultation, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.
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BOOMERANG I-COMMS LTD
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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ANS GROUP LIMITED
ANS' Power Platform and Dynamics 365 for Public Sector implementation service enables public sector organisations to consolidate legacy systems, reducing complexity and cost. Whilst delivering digital transformation across the organisation, enabling the reinvention of the service delivery. Serving their citizens, customers, stakeholders by creating interactions amongst people, data and processes.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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SPINDOGS LTD
Our SEO service uses best practice techniques to ensure continued growth and search success. Our activities include technical audits, keyword mapping, optimising site content, and implementing link augmentation strategies. Our team define clear objectives and develop realistic strategies to meet your SEO objectives.
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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Dynamics 365 Portals extend Microsoft Dynamics 365, enabling organisations to build external websites for users to interact with Dynamics 365 data. Commonly used for customer self-service, community engagement, and partner management, these portals offer secure access and full customisation to match branding and operational requirements.
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MILLERSOFT LIMITED
Sheetloom decision intelligence integrates Excel with source data using SQL,CSVs, and APIs. Populate pivots, sheets and named ranges from source without any copy/paste or open database connections. Can Integrate with Power Pivot for unlimited rows of data. Deploy into own AWS, or access through Sheetloom hosted tenant account.
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FireText Communications Limited
FireText provides a secure and user-friendly web platform for two-way SMS messaging, omnichannel API messaging, RCS, and WhatsApp. Our UK-based cloud platform is accredited to ISO27001, Cyber Essentials Plus and NHS DSP Toolkit standards. We undergo annual penetration testing by a CREST and NCSC CHECK accredited company.
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Esuasive
Esuasive Community Connections, a preconfigured Microsoft Dynamics 365 / Power Apps solution for County, District, Borough and City Councils, brings the flexibility of the Microsoft Cloud platform to Local Authorities. Community Connections supports housing and homelessness, leisure and youth services, ASBs, safeguarding and other teams delivering services to the public.
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Horizon Software Solutions
Booking Autopilot Campaign Automation software is a comprehensive omni-channel technology designed to manage communications with clients in real time and an easy to use and powerful marketing system. You can configure one-off, recurring or trigger based campaigns (including email and SMS) to grow relationships with existing and new users.