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947 results found

947 results found containing AI in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • AI Governance

    tmc3 Limited

    OneTrust AI Governance ensures responsible AI deployment in public sector organisations by enhancing transparency and compliance across AI systems. Our platform supports inventory management, risk assessment, and ensures alignment with global AI governance standards, fostering trust and ethical AI use.

  • Futr AI: Chat-as-a-Service

    Futr AI Limited

    Futr AI provides an advanced chatbot and live chat platform, designed for streamlined digital communications across various channels. Our service, ideal for the public sector, features traceable AI for transparency and accountability, multilingual capabilities, and context-specific AI models to ensure best-in-class solutions for engaging and serving the public effectively.

  • AI Government Innovator: Enterprise AI Transformation Services

    WR LOGIC LIMITED

    Transformative service aiding government organisations in integrating artificial intelligence into their operations using Microsoft Azure's AI capabilities. This comprehensive service includes strategy-formulation, technology-integration, staff-training, and change-management, ensuring that government entities can leverage AI to enhance service-delivery, boost efficiency, and drive innovation while maintaining strict standards of security, compliance, and ethics.

  • AI Solutions

    DATA PILLAR LIMITED

    Elevate your business with DataPillar's AI solutions, harnessing the transformative potential of data-driven AI. Explore strategies to expedite new AI ventures, expand AI integration across your organization, and effectively navigate complex challenges and extensive datasets with unparalleled efficiency and simplicity.

  • AI EthicsGuard: Governance and Ethics Advisory for Public Sector AI

    WR LOGIC LIMITED

    AI EthicsGuard supports UK government organisations in ethically implementing AI. It ensures integrity and public trust by advising on governance, ethics, and compliance. Through strategic advisory and policy development, it balances innovation with accountability, guiding public sector bodies through AI complexities.

  • AI-Driven Case Management System

    DATASUMI LTD

    AI-powered case management systems represent the future of automated case management. Our platform utilises cutting-edge AI technologies to enhance workflow efficiency and operational performance. Automating tasks, enabling data analysis, and refining decision-making processes, generative AI simplifies case management workflows, resulting in increased speed, accuracy, and reliability.

  • IBM Watson AI Platform

    IBM UNITED KINGDOM LIMITED

    Get deep insights from your data, interact with customers and employees on their terms, and train your AI systems on the language of your industry. Infuse AI into your applications to make more accurate predictions, automate decisions and processes, and optimize your team’s time. https://www.ibm.com/watson/products-services

  • Computacenter - IBM Watson AI Platform

    Computacenter (UK) Ltd

    Get deep insights from your data, interact with customers and employees on their terms, and train your AI systems on the language of your industry. Infuse AI into your applications to make more accurate predictions, automate decisions and processes, and optimize your team’s time. https://www.ibm.com/watson/products-services

  • AI Powered Email Automation

    ARDANIS TECHNOLOGIES LIMITED

    Aileen is an AI-powered solution that transforms contact centre efficiency. It automates email handling, integrates with existing systems, and delivers personalized responses. Aileen delivers immediate operational savings and an average FCR improvement of 19%.

  • SMART: AI Teaching & Learning Copilot - Further Education

    ICS.AI LTD

    Revolutionise further education with SMART Teaching & Learning Copilot, blending technology with pedagogy to empower educators/students. Integrated with generative AI and grounded in college content, it enhances curriculum development, lesson planning, and offers personalised virtual tutoring. It ensures dynamic, interactive learning environments, improving student outcomes through tailored educational experiences.

  • SMART: AI Teaching & Learning Copilot - Higher Education

    ICS.AI LTD

    Revolutionise education with SMART Teaching & Learning Copilot, blending technology with pedagogy to empower educators and students. Integrated with generative AI and grounded in institutional content, it enhances curriculum development, lesson planning, and offers personalised virtual tutoring. It ensures dynamic, interactive learning environments, improving student outcomes through tailored educational experiences.

  • AI Automation - ConnectingYouNow + AI Project Risk Assessment - FireBreak

    InsightsDriven.io Ltd

    ConnectingYouNow (CYN): AI-powered platform streamlining public sector service access, Employee IT issue resolution, and escalations. WCAG 2.1 compliant, driving efficiency and cost savings. FireBreak.ai an AI-powered Project Risk Intelligence Platform that helps government organisations detect, manage and prevent project risks before they escalate. Reducing Financial Waste through Increased Transparency.

  • NTT DATA Business Solutions – SAP Business AI

    NTT DATA Business Solutions (UK) Limited

    SAP Business AI encompasses a range of current and future capabilities that embed Machine Learning, Artificial Intelligence, Generative AI and AI based chatbots. It provides responsible, relevant and reliable AI capabilities across the SAP solution suite, enabling you to maximise efficiency in daily business operations.

  • AI-Enhanced Customer Support Platform

    DATASUMI LTD

    Discover the revolutionary approach to customer service through AI-enhanced customer Support. Our state-of-the-art AI technology handles routine questions and administrative duties, optimising interactions and increasing efficiency. We enhance response times by incorporating AI-driven tools into your service, ensuring quick solutions for common customer inquiries.

  • SMART: AI IT Support Assistant

    ICS.AI LTD

    The SMART AI IT Support Assistant is a versatile, AI-driven support platform that automates routine IT tasks and provides 24/7 self-service capabilities. Designed for seamless integration, it allows users to independently resolve common IT issues, check tickets and freeing up analysts to work on complex issues.

  • Intelligent Automation (AI and RPA)

    CEOX SERVICES LTD

    Ceox’s Intelligent Automation Services enable Public Sector Organisations to use Artificial Intelligence (AI) and Robotic Process Automation (RPA) to create business workflows. Use NextGen AI and Microsoft’s Power Automate, to build secure and scalable Automation, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.

  • SMART AI Customer Services Assistant

    PHOENIX SOFTWARE LIMITED

    The SMART AI Customer Services Assistant uses AI technology and self-service to increase customer retention 24/7 while reducing service delivery costs. Allowing customers to self-service a range of tasks that don't require an agent or member of staff to answer the query.

  • SMART: AI Contact Centre -Standard

    ICS.AI LTD

    Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.

  • Generative AI for Ecosystem Restoration

    DATASUMI LTD

    Datasumi is a leading provider of cutting-edge Generative AI solutions tailored for collaborative projects aimed at ecosystem restoration. Our advanced AI algorithms can analyse ecological data sets concerning habitat degradation, trends in species loss, and restoration efforts.

  • SMART AI IT Helpdesk

    PHOENIX SOFTWARE LIMITED

    The SMART AI IT Helpdesk Assistant uses AI technology and self-service to improve IT support 24/7 while reducing service delivery costs. Human Parity AI let’s user log tickets, check for updates and order equipment via natural language and chat. No training needed and simplifies self-service support issues.

  • AI Enabled Automation Platforms and Software

    ERNST & YOUNG LLP

    Technology-enabled transformation for Government; offering automation software licence resale as well as end-to-end AI enabled automation implementation services. Merging Artificial Intelligence (AI), generative AI, Robotic Process Automation (RPA) and advanced analytics to accelerate complex business processes and make human-like decisions.

  • Intelligent Automation AI enabled Platform for local authority Children and Adult Services

    BEEBOT AI LTD

    Our Intelligent Automation platform integrates solutions like Family Hubs, Family Information Service Directory (FIS) and the Send Local Offer into a "digital front door" that streamlines council services with automation and conversational AI. Beebot AI ensures citizens have seamless access to government services, unlocking efficiency and delivering personalised citizen experiences.

  • SMART: AI Copilot Advanced Enterprise Language Model Integration

    ICS.AI LTD

    SMART Copilot is an advanced platform enabling organisations to leverage specific language models and engage with large language models (LLM) integrations through the optional skill; SMART LLM Consumption. This system ensures flexible, secure, and compliant use of AI technologies, tailored to meet diverse organisational needs, governance standards, and budget constraints.

  • Neurex iCare : AI Assistant, Automated Patient Charting, Clinical Documentation & Care Pathways

    NEUREX AI LIMITED

    This is industry's first combined proven conversational AI with generative AI trained on large language model(LLM) and medical terminology sets UMLS which provides automated patient chart generation capabilities and clinical intelligence. Clinicians can view and access clinical summaries in the app or directly in the EPR using SMART on FHIR.

  • Intelligent chatbots and voicebots (virtual agents) built on advanced NLU and Gen AI Technology

    Boost AI AS

    The boost.ai conversational AI platform powers 550+ Virtual Agents worldwide in 30+ languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice of Enterprises. Fast Deployment and High accuracy powered by advanced Generative AI features.

  • SMART: AI Contact Centre Copilot

    ICS.AI LTD

    SMART AI Contact Centre Copilot, a generative AI-driven omnichannel solution that integrates services across website, live chat, phone, email and social. This system enhances 24/7 citizen engagement, streamlines service deflection, and reduces agent demand across communication channels. AI trained on 1,000 topics for personalised, delivering a grounded personalised solution.

  • Netcall Automation, RPA, AI, Call Centre Software and Chatbot - CoreGov

    CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED

    Liberty Create Workflow Automation: Liberty Create is an enterprise low-code development platform that simplifies digital service creation as well as system, process, and operational integration. Liberty Robotic Process Automation: Liberty RPA provides enterprise intelligent automation platform Liberty Converse Call Centre Software: Liberty Converse, next-generation AI-powered cloud contact centre solution.

  • SMART AI Student Services Assistant (Universities)

    PHOENIX SOFTWARE LIMITED

    The SMART AI Student Assistant for Universities uses AI technology and self-service to improve student recruitment and retention 24/7 while reducing service delivery costs. Allows the university to engage with the student from enrolment, during their stay at university and once they have left.

  • SMART: AI IT Support Copilot

    ICS.AI LTD

    The SMART AI IT Support Copilot is a generative AI solution that enhances user self-service 24/7, reducing costs. Pre-trained on your data covering all IT services, the Copilot delivers a grounded personalised solution, which continuously improves through supervised learning, backed by a proven business case and <six months ROI.

  • SMART: AI Generative AI Upgrade

    ICS.AI LTD

    A generative AI-powered Copilot surpasses basic AI assistants with advanced contextual understanding and adaptive learning capabilities. It offers a deeper, more nuanced interaction, personalizing responses and integrating seamlessly across multiple platforms and services for a comprehensive user experience.