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Digital Marketplace
Lot 2: Cloud software

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- Lot 2: Cloud software
  - Human resources and employee management
    - Applicant tracking (0)
    - Benefits administration (0)
    - Culture management (0)
    - Employee scheduling (0)
    - Employee self-service (0)
    - Enterprise social networking (0)
    - Examination (applicant testing) (0)
    - Holiday planning and absence management (0)
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    - Performance management (0)
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    - Talent (retention management) (0)
    - Time and expense tracking (0)
    - Training (0)
    - Workforce analytics (2)
    - Workforce management (2)

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Discount for educational organisations

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2 results found

2 results found containing GCI network in Lot 2: Cloud software in the category Human resources and employee management

Amazon Connect by Nasstar

GCI Network Solutions Ltd

Amazon Connect constitutes a cloud-based solution for managing contact centres. It offers a comprehensive suite of functionalities, including conversational AI capabilities, omnichannel support for seamless customer interactions, and real-time analytics for performance optimisation. Additionally, it provides valuable agent performance tools, fostering a more productive and efficient contact centre workforce.
- Cloud software
- G-Cloud 14
Cisco Webex Contact Centre by Nasstar

GCI Network Solutions Ltd

Webex Contact Center offers a next-generation omnichannel cloud platform for customer interactions. AI-powered virtual agents make it simple for customers to communicate while providing options for fast and easy 24/7 self-service, with seamless transition to live agents. This secure, scalable solution minimises upfront costs while driving innovation and flexibility.
- Cloud software
- G-Cloud 14

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