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Kerv Experience Limited
Genesys Cloud delivers a feature-rich omnichannel contact centre solution for customer engagement. The modern intuitive UI provides advanced routing of omnichannel interactions, AI, speech-enabled IVR, Workforce Management, Quality Management, social channels and reporting. The solution delivers a full suite of telecommunication, consultancy, implementation and support services for improved digital experiences.
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KERV DIGITAL LIMITED
Dynamics 365 Sales Enterprise provides a highly customisable, extensible sales platform with business intelligence and sales forecasting tools built in to support the most complete sales processes. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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KERV DIGITAL LIMITED
Dynamics 365 Marketing provides marketing teams with an easy to use application which can provide intelligence to inform campaigns from email marketing to event management, and automate activities. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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KERV DIGITAL LIMITED
Use Dynamics/D365 Field service to provide integrated work order, customer case and resource planning solution to your field based service teams, enabling them to deliver excellent service management. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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KERV DIGITAL LIMITED
Use Microsoft Dynamics 365 Customer Insights-Journeys to build a holistic, real-time, single customer view which unifies your data sources and unlocks actionable insights to improve customer experiences. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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KERV DIGITAL LIMITED
Microsoft Dynamics 365 Business Central provides a platform from which you can run your entire business. Accelerate your growth by leveraging rich features for financial, supply chain, sales and projects. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture and all related services.
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KERV DIGITAL LIMITED
Use Microsoft Power BI to build real-time intelligence dashboards and interactive reports with rich visualisations. Use our service for design, configuration, customisation, development, data migration, AI implementation and live-operations/TSS. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and related services.