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Kerv Experience Limited
Genesys Cloud delivers a feature-rich omnichannel contact centre solution for customer engagement. The modern intuitive UI provides advanced routing of omnichannel interactions, AI, speech-enabled IVR, Workforce Management, Quality Management, social channels and reporting. The solution delivers a full suite of telecommunication, consultancy, implementation and support services for improved digital experiences.
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KERV DIGITAL LIMITED
Manage your organisation's financial operation, exploiting real-time reporting and forecasting to make better data-driven decisions. We deliver project governance, discovery, service design, technical architecture design, delivery, DevOps/SecOps tooling, reporting and predictive science. Includes both Microsoft Business Central and other Microsoft Finance 1st Party applications.
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KERV DIGITAL LIMITED
Use Dynamics/D365 commerce to provide a seamless online and in-store and shopping experience with integrated back office operations to grow sales and increase customer satisfaction We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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KERV DIGITAL LIMITED
Dynamics 365 Sales Enterprise provides a highly customisable, extensible sales platform with business intelligence and sales forecasting tools built in to support the most complete sales processes. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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KERV DIGITAL LIMITED
Use Dynamics Customer Service to provide personalised service to customers in any channel. Customer service teams can use a single unified view of data when managing cases, access a centralised knowledgebase for support information. Use insights to monitor performance metrics to make informed decisions based on trends / activities.
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KERV DIGITAL LIMITED
Dynamics 365 Marketing provides marketing teams with an easy to use application which can provide intelligence to inform campaigns from email marketing to event management, and automate activities. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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KERV DIGITAL LIMITED
Use Dynamics/D365 Field service to provide integrated work order, customer case and resource planning solution to your field based service teams, enabling them to deliver excellent service management. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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KERV DIGITAL LIMITED
Microsoft PowerApps enable rapid development of solutions to solve business problems, digitize processes and citizen development capabilities. Use our service for design, configuration, customisation, development, data-migration, AI & Copilot implementation, live operations/TSS. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science.
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KERV DIGITAL LIMITED
Microsoft Dynamics 365 Human Resources provides a scalable, customisable HR solution you can connect to your existing systems. Transform employee experiences, optimise programmes and increase your ability to adapt. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and related services.
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KERV DIGITAL LIMITED
Use Microsoft Power BI to build real-time intelligence dashboards and interactive reports with rich visualisations. Use our service for design, configuration, customisation, development, data migration, AI implementation and live-operations/TSS. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and related services.