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4 results found containing redcentric in Lot 2: Cloud software in the category Analytics and business intelligence
REDCENTRIC SOLUTIONS LIMITED
Redcentric’s Call Recording & AI service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services. 30-day FREE Call Recording Trial available. Email: tenders@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
Direct Routing. Microsoft Teams Calling from Redcentric provides access to a cost effective Direct Routing capability, enabling users to make and receive calls on any Teams enabled device. The service provides a choice on how to consume Direct Routing services, removing the need to subscribe to a Microsoft calling plan.
Unity Call Reporting is a web-based reporting solution for use with Redcentric’s hosted IP telephony service. It provides customisable real-time and historic call reports which can be configured and accessed through a web browser. Reports can be customised and scheduled, automatically e-mailing an authorised recipient on a recurring basis.
The Teams Insights service provides custom reporting and analytics for Microsoft Teams customers. It offers powerful Microsoft Teams user-defined reports, daily dashboards, and trend monitors for actionable insights. These reports empowers informed decision-making and efficient organisation management.