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HSO ENTERPRISE SOLUTIONS LIMITED
The better you know your customers, the more effectively you can connect. Essential in delivering high quality service and support. Exactly what Microsoft Dynamics 365’s Customer Engagement (CRM) allows you to do. Using a 19-year tried and tested approach, HSO supports you with discovery, planning, deployment, training, and support.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO’s UK‑based, fully certified D365 experts deliver comprehensive services across the entire Microsoft Dynamics and Azure stack, backed by 24/7 support. With proactive analysis, direct Microsoft escalation, and transparent real‑time communication through our support portal, we ensure reliable, industry‑specific guidance that keeps your systems optimised and your business running smoothly.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO empowers you to adopt Microsoft Intune solutions, focusing on strategic implementation, adoption processes, and essential security measures. HSO’s Intune support ensures immediate access to our experts, well-versed and experienced in Intune’s intricacies. They will support your development needs and provide specialized training, enhancing your organization’s mastery of Intune functionalities.
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HSO ENTERPRISE SOLUTIONS LIMITED
Make defining and delivering a successful technology strategy easier by working together with HSOs Enterprise Architecture team. HSOs Enterprise Architecture Team has deep Public Sector experience and expertise, and together we will shape your Microsoft-focused technology roll-out with defined milestones and a clear path to adoption and success.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO's Managed Services support keeps your Dynamics 365 evolving. Even after launch, your business needs, connected systems, and Microsoft updates will require changes. The Customer Industry teams help you navigate these updates and ensure a smooth implementation.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO’s Integration Platform delivers secure, scalable integrations across cloud, on‑premises, and SaaS systems. Using Azure Integration Services, prebuilt connectors, and best‑practice templates, it enables real‑time data sync, automated workflows, and event‑driven processes. The service modernises IT landscapes, boosts efficiency, reduces costs, and supports innovation through resilient, API‑driven collaboration.
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HSO ENTERPRISE SOLUTIONS LIMITED
Using a 17-year tried and tested approach, HSO supports you with discovery, planning, deployment, training, and support and managed services for cloud-based Microsoft Dynamics 365 business applications. Including, but not limited to: Finance, ERP, CRM, HR, HCM, Projects, Field Service, Customer Service, Artificial Intelligence, Power Apps. across all Public Sectors.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO’s Change Management services ensure Microsoft projects succeed by driving the people‑focused change needed for real adoption. Using the Prosci methodology, we guide organisations through each stage of transition, reducing resistance, building capability, and ensuring technology investments deliver their intended outcomes and long‑term organisational benefits.
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HSO ENTERPRISE SOLUTIONS LIMITED
Microsoft offers Business Continuity and Disaster Recovery (BCDR) for production instances and on-premises deployments. HSO ensures service & data availability for cloud environments. We also monitor, manage data & troubleshoot incidents, optimizing costs and overall application health.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO's Testing as a Service (TaaS) supports all your testing requirements, particularly for specialized areas like automated regression testing, performance, security or business process testing. This service is ideal for tests that don't require deep system knowledge and works well with Microsoft Business Applications and Power Platform apps.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO's Testing as a Service (TaaS) supports all your testing requirements, particularly for specialized areas like automated regression testing, performance, security or business process testing. This service is ideal for tests that don't require deep system knowledge and works well with Microsoft Business Applications and Power Platform apps.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSOs Managed Services Optimisations team allow you to release change, deploy user improvements, and fix issues at unparalleled pace and according to Microsoft best practice.
Maximise value in the product by continually evolving and innovating the product, without impacting on longer term project deployments and programmes.
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HSO ENTERPRISE SOLUTIONS LIMITED
The data maturity assessment shows how well your organisation uses data and where it can improve. It forms the starting point for building a Modern Data Platform and a data‑driven culture. HSO evaluates your environment against the TDWI model, scoring maturity across organisation, infrastructure, data management, analytics, and governance.
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HSO ENTERPRISE SOLUTIONS LIMITED
Stay current with D365 and Power Platform through seamless Microsoft updates delivering new features, fixes, and security enhancements. Our service maintains optimal performance, eliminates costly upgrades, and ensures compatibility. We also provide proactive Functional and Technical Impact Assessments plus platform Health Checks to keep your environment stable, secure, and efficient.
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HSO ENTERPRISE SOLUTIONS LIMITED
Dynamics 365 Marketing is a Marketing Automation application that helps you foster relationships with the people that matter most to you. Dynamics 365 Marketing allows you to create diverse and dynamic marketing email content, compose personalised engagement journeys and landing pages, social media posting, lead scoring, event management and more.
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HSO ENTERPRISE SOLUTIONS LIMITED
Our AI‑driven solutions shift organisations from knowledge-based services to outcome-focused operations. Integrated with Microsoft technologies, they analyse data, recommend actions, and automate workflows. With secure, scalable agentic capabilities, they act as digital co‑workers that streamline processes, boost productivity, and enable modern enterprises to achieve efficiency, agility, and innovation at scale.
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HSO ENTERPRISE SOLUTIONS LIMITED
Microsoft offers Business Continuity and Disaster Recovery (BCDR) for production instances and on-premises deployments. HSO ensures service & data availability for CE environments. We also monitor, manage data & troubleshoot incidents, optimizing costs and overall application health.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO's Power Platform Assessment reviews your maturity in governance, security and platform management, alongside envisioning of use cases for development, building a road map around priority, complexity, business goals and value. We then build out your bespoke, governed infrastructure, and validate by developing a high-priority solution, delivering immediate value.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO safeguards data across Office 365, Dynamics 365, and Salesforce with a fully SaaS‑based backup platform providing unlimited, automated protection for emails, calendars, sites, Teams, projects, files, and conversations. Delivering effortless item‑level recovery, HSO ensures uninterrupted business continuity while empowering organisations to work securely and efficiently with Microsoft technologies.
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HSO ENTERPRISE SOLUTIONS LIMITED
The Copilot Studio Advisory Service accelerates AI‑powered productivity by identifying, building, and deploying Copilot agents tailored to your needs. Through a structured engagement, HSO assesses readiness, prioritises high‑impact use cases, and rapidly delivers working agents, a prioritised backlog, readiness insights, and security guidance for scalable, secure AI adoption.
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HSO ENTERPRISE SOLUTIONS LIMITED
Businesses have many processes that become more complex as the organization grows. Business process monitoring analyses these processes to identify areas for improvement. It can cover everything from specific applications (functional monitoring) to entire workflows (process monitoring). Our structured approach provides functional and process monitoring options.
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HSO ENTERPRISE SOLUTIONS LIMITED
Microsoft Dynamics 365 Customer Service helps organisations ensure that customer issues are resolved quickly and effectively. Microsoft Dynamics 365 Customer Service allows service staff to manage the end-to-end lifecycle of support requests and enquiries reported by customers. From initial case creation and management, to developing knowledge management solutions.
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HSO ENTERPRISE SOLUTIONS LIMITED
Businesses have many processes that become more complex as the organization grows. Business process monitoring analyses these processes to identify areas for improvement. It can cover everything from specific applications (functional monitoring) to entire workflows (process monitoring). Our structured approach provides functional and process monitoring options.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO delivers comprehensive business analysis and cloud strategy services, enabling seamless workload migration. As an Azure Expert MSP and Microsoft Gold Cloud Provider, we bring deep expertise across Microsoft 365, Azure IaaS/PaaS, and hybrid solutions. We create innovative, tailored strategies aligned to each client’s needs, ensuring outcomes that exceed expectations.
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HSO ENTERPRISE SOLUTIONS LIMITED
Microsoft 365 delivers secure, cloud‑based productivity with tools like SharePoint, Teams, OneDrive, Power Apps, Power Automate, and Power BI. HSO provides expert consultancy and implementation to help organisations adopt and maximise Microsoft 365, ensuring a fully supported, integrated solution that enhances collaboration, efficiency, and business value.
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HSO ENTERPRISE SOLUTIONS LIMITED
Manage each project in a single view with Microsoft Dynamics 365 Project Operations. With cross-team visibility, project scheduling, built-in KPI dashboards, and more, Microsoft Dynamics 365 Project Operations provides the visibility, collaboration, and agility needed to improve project success.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO’s Business Continuity Service ensures organisations benefit from continuous platform updates that enhance reliability, performance, and features with minimal disruption. Managing Wave Releases, quality updates, security patches, and health checks, HSO mitigates risk, coordinates testing, ensures ISV compliance, and delivers a clear, business‑aligned roadmap for seamless operations.
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HSO ENTERPRISE SOLUTIONS LIMITED
HSO's Managed Services support keeps your Dynamics 365 evolving. Even after launch, your business needs, connected systems, and Microsoft updates will require changes. The Customer Industry team takes responsibility for the DTAP environment updates ensuring smooth implementations.
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HSO ENTERPRISE SOLUTIONS LIMITED
Microsoft Dynamics 365 Sales empowers you to build strong relationships with people by using connected data and insight to take actions, delivering the best service for people’s needs. Dynamics 365 Sales keeps track of your accounts and contacts, nurtures engagements, and creates collateral as well as contact lists and campaigns.
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HSO ENTERPRISE SOLUTIONS LIMITED
This HSO service is for organisations wanting a flexible cloud platform, Microsoft Azure. A platform that makes it easier to deliver valuable citizen services with agility. HSO Microsoft Azure experts analyse existing on-premises applications and provide a roadmap for migrating to Microsoft Azure. Service covers analysis, design, delivery, and support.