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Informed Solutions Ltd
Informed’s Product Management service provides strategic direction and leadership to the development of user-centred digital products and services. Our Product Managers act as an effective bridge between business stakeholders and product development teams, translating user and business needs into deliverable product visions, roadmaps, epics, and user stories.
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Informed Solutions Ltd
This service is a Queen’s Award-winning digital experience platform designed specifically for complex transactions, making even your most complicated customer services an intuitive and positive experience. It improves business efficiency, enables a step-change in customer experience, engagement and reduces costs.
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Informed Solutions Ltd
A cloud-based application that transforms decision-making in planning. Applicants and case workers are able to quickly find information they need through configurable screens and AI technology that searches large volumes of distributed data. Organizations involved in the planning process can realize up to 50% efficiency gains through the application.
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Informed Solutions Ltd
Our Infrastructure Operations service ensures optimal performance, scalability, and reliability of your infrastructures. With a focus on proactive monitoring and rapid response, we leverage cutting-edge technologies and infrastructure best practice to monitor, detect, and resolve issues to cost-effectively minimise downtime and enhance business continuity and user satisfaction.
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Informed Solutions Ltd
Informed’s DevOps Engineering service delivers the cloud-first solutions that enable you to realise value by delivering products and services more quickly, reliably and often. The service provides the full-stack capability and capacity you need to simplify and automate how software and infrastructure is provisioned, managed, built, tested, released and monitored.
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Informed Solutions Ltd
Informed’s Discovery service enables you to research, analyse and frame the problems that you are trying to solve digitally. The service follows an iterative and user-centred approach to understanding your users, their goals and needs, legal and technical constraints, policy intent and opportunities to change things for the better.
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Informed Solutions Ltd
Informed’s Alpha service enables you to evaluate and prototype options for solving problems that you learned about during Discovery, and design a solution. The service follows an iterative and user-centred approach to researching, prototyping, testing and designing great digital public services that solve whole problems for users.
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Informed Solutions Ltd
Informed’s Project and Programme Management service provides structured, end-to-end management of high-profile programmes, ensuring that benefits, timelines, budget/cost, risks, issues, and dependencies are tracked, managed and appropriately governed. We provide strategic oversight and ensure successful outcomes with clear communications, reports, and escalations paths where required.
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Informed Solutions Ltd
Informed’s ML Model Development service intelligently selects, develops/fines-tunes and deploys ML models to enable innovative digital transformation of services and operations. We apply leading-edge ML techniques (computer vision, natural language understanding, LLMs, predictive analysis) to automate workflows, provide new insights and unlock the value of structured and unstructured data.
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Informed Solutions Ltd
Informed’s User Centred Design service uses an agile and iterative methodology to research, design, create and run great digital public services that put users at the forefront. The service creates end-to-end digital services that deliver on your policy goals and digital transformation strategy whilst solving whole problems for users.
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Informed Solutions Ltd
Informed Solutions’ Data Science services deliver the user centred Artificial Intelligence (AI) and machine learning solutions that enable you to model, identify, and predict patterns and trends to support decision-making. The service provides the full-stack capability and capacity you need to design, build, and run trustworthy AI based solutions.
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Informed Solutions Ltd
This service is a development programme that helps our clients build the skills, capability, knowledge and insights they need to be successful in their role and to stay ahead in a rapidly changing digital world. It delivers tailored training and coaching in Cloud, Business Transformation, Agile, and DevOps methods.
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Informed Solutions Ltd
Informed Solutions’ Data Assessment services deliver a user-centred evaluation of your data related strengths, weaknesses, opportunities, and risks, and provides options and recommendations for improvement. The service provides the evidence on which to base your data strategy, and the business case for investing in data-driven transformation.
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Informed Solutions Ltd
Informed Performance Analysis service designs and implements performance measurement frameworks for digital products and services, including Key Performance Indicators (KPIs), goals, user needs, user behaviours and benefits. Working within product/service teams, we analyse business and user outcomes, using hypotheses and measurement frameworks to deliver actionable insight and data visualisation.
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Informed Solutions Ltd
Our Business Case Development service follows Treasury Green Book guidelines. The highly collaborative approach identifies problems and opportunities, conducts research and analysis to assess feasibility and potential benefits, outlines proposed solutions, estimates costs and returns, and demonstrates the value and viability of proposals in compelling documentation and visualisations.
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Informed Solutions Ltd
Our Infrastructure Engineering service provides a comprehensive enterprise approach for designing, building, improving, and maintaining complex, high-availability, elastic, scalable, secure, and resilient cloud DevOps architectures. Our DevOps infrastructure experts leverage cutting-edge technologies and infrastructure best practice to automate infrastructure provisioning and operational management using Infrastructure as Code, serverless, and containerisation.
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Informed Solutions Ltd
This service offers specialist DevOps, DevSecOps, SysOps, WebOps resources for Live phases working to a structured, mature methodology. Maintaining an automated pipeline for continuous integration is core to this service. All services are based on proven methods designed to ensure compliance with CDDO and Scotland’s Digital First Service Standards.
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Informed Solutions Ltd
Informed Solutions’ Data Governance services deliver the business and technical capabilities that enable you to control and assure how data is used to achieve your strategic outcomes. The service delivers the management and technical controls to ensure the usability, accuracy, completeness, availability, security and privacy of data throughout its lifecycle.
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Informed Solutions Ltd
Informed’s DevOps Maturity Development service delivers the capability, capacity, procedures and tools that enable you to realise growth, customer value, and operational value from DevOps working practices. The service provides the full-stack capability and capacity you need to improve your level of DevOps maturity.
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Informed Solutions Ltd
Informed’s AI Roadmap service builds on our experience of delivering innovative AI into complex operational environments. It takes a highly practical approach, building confidence by delivering effective solutions into live operation within your organisational constraints, in parallel with complementary development of governance, data science, technology and live service operations capabilities.
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Informed Solutions Ltd
Our Change and Release Management service ensures controlled and efficient implementation of changes to your systems following DevSecOps and ITIL v4 principles. By managing the entire lifecycle, from planning and testing to deployment and evaluation, our service minimises disruptions, mitigate risks, and maintains stability, safeguarding your operations and user satisfaction.
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Informed Solutions Ltd
We provide market leading, cloud-based emergency response services and incident recording systems which deliver solutions for operational decision support and incident and emergency planning for demanding blue light environments. The solution incorporates our expertise in decision support, GIS technology, operational tasking and incident management with innovative, high-performing collaboration tools.
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Informed Solutions Ltd
Informed’s Beta service enables you to take the digital services and transformation that you designed during Alpha and build it for real in collaboration with users. The service follows a user-centred approach to building, testing and releasing great digital public services that solve whole problems for users.
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Informed Solutions Ltd
Informed’s user research service delivers insights into the mindset of users to unearth the real problems they face. Through a detailed understanding of user motivations, goals, beliefs, and constraints, we identify actionable insights that directly inform service design, remove barriers to uptake and deliver an exceptional user experience.
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Informed Solutions Ltd
Informed’s Project and Programme Assurance service provides client-side oversight to complex projects and programmes, ensuring that delivery partners have the necessary strategies, resources, plans, processes, controls, reporting, and risk/issue mitigation in place. Can be provided as a turnaround service for failing programmes or as continuous assurance for delivery confidence.
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Informed Solutions Ltd
Informed provides a GOV.UK-aligned Discovery service which embeds data science in a multi-disciplinary, user-centric and agile approach to explore how end-to-end services can be transformed with AI. Our approach puts users first and explores ethics, privacy, security, technology and data considerations, their impacts, and opportunities for transformative service design.
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Informed Solutions Ltd
Informed’s Security Architecture service delivers security design and assurance for cloud and hybrid infrastructures. Our approach protects information security and reduces vulnerability to existing and emerging threat vectors through preventative, detective, and corrective controls. Our designs incorporate cyber threat and vulnerability analysis, utilising state-of-the-art cyber security tools and countermeasures.
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Informed Solutions Ltd
Informed provides a structured, evidence-based assessment of the business value of AI, current readiness, and the people, technical and data capabilities required to unlock value at scale. Our collaborative, user-centric approach combines assessment with upskilling, developing practical roadmaps and target operating models for safe, trustworthy, ethical and responsible AI.
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Informed Solutions Ltd
Informed’s Machine Learning Operations (MLOps) service provides an end-to-end solution for operating and continually improving ML models in complex, national/enterprise-scale environments. Our collaborative approach engages, supports and up-skills existing in-house skills and capabilities, with a focus on rapidly developing the right skills and capabilities for self-sufficiency.
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Informed Solutions Ltd
Our Data Science and Analytics service strengthens your enterprise information management, providing a coherent understanding of big data and corporate knowledge utilising a combination of real-time spatial data analytics, big data integration, dashboards, reports, and GIS. It supports strategic decision-making: unlocking and unifying data from multiple systems and silos.