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127 results found

127 results found containing whatsapp in Lot 2b: Software as a Service (SaaS)

  • 8x8 Contact Centre as a Service (CCaaS)

    8X8 UK LIMITED

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • 8x8 Contact Centre as a Service CCaaS

    CLOUDCLEVR LIMITED

    8x8 unifies CC and UC optimising productivity through omnichannel routing, AI, self-service and Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments. UK based delivery and support.

  • 8x8 Contact Centre as a Service (CCaaS)

    SOFTCAT PLC

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • 8x8 Contact Centre

    DATAQUEST GROUP LIMITED

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.