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13 results found containing neos in Lot 2b: Software as a Service (SaaS)
NEO TECHNOLOGY LIMITED
Capability to support NHS digital, data and information governance processes. Delivered using Neo Technology’s configurable enterprise case management platform.
Case management capability supporting NHS patient experience, complaints and PALS enquiries. Delivered using Neo Technology’s configurable enterprise case management platform.
Case management capability for environmental health and public protection services. Delivered using the Neo Technology Dynamics 365 Case Management Platform.
Case management capability supporting safeguarding, risk and patient safety casework across NHS services. Delivered using Neo Technology’s configurable enterprise case management platform.
Case management capability supporting education and SEND statutory services, including assessments, reviews and placement coordination. Delivered using Neo Technology’s configurable enterprise case management platform.
Case management capability supporting non-EPR clinical workflows and patient-related operational casework across NHS organisations. Delivered using Neo Technology’s configurable enterprise case management platform.
Case management capability supporting housing and homelessness functions, including statutory duties, allocations, temporary accommodation and prevention activities. Delivered using the Neo Technology Dynamics 365 Case Management Platform.
Case management capability supporting adult social care services delivered under the Care Act, including assessments, safeguarding and care planning. Delivered using the Neo Technology Dynamics 365 Case Management Platform.
Case management capability supporting children’s services, enabling councils to manage statutory, safeguarding and multi-agency casework through structured and auditable workflows. Delivered using Neo Technology’s configurable enterprise case management platform.
Enhanced portal capability supporting NHS estates suppliers, contractors and DLO teams, incorporating dynamic scheduling to optimise job allocation, workforce utilisation and response times across estates and facilities services. Delivered using Neo Technology’s configurable enterprise case management and scheduling platform.
Portal capability enabling housing providers to manage supplier, contractor and direct labour organisation activity, supporting job allocation, dynamic scheduling, progress updates and evidence capture across responsive and planned works. Delivered using Neo Technology’s configurable enterprise case management and portal platform.
Portal capability enabling NHS estates and facilities teams to manage supplier, contractor and direct labour organisation activity, supporting job allocation, progress updates and evidence capture across reactive and planned maintenance. Delivered using Neo Technology’s configurable enterprise case management and portal platform.
Case management capability for handling high-volume customer contact, enquiries, complaints and statutory requests across local authority contact centres, CRM and digital channels. Service supports end-to-end intake, triage, response, escalation and audit. Delivered using the Neo Technology Dynamics 365 Case Management Platform.