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35 results found containing bdq in All lots
BDQ
Get a service desk up and running using Jira Service Management. Learn the most crucial configuration tasks for setting up your service desk. Learn how to configure a service desk project, including request types, queues, SLAs, automation rules and more.
Learn best practices for test software with Zephyr for Jira, plus a workshop on implementation. After attending, attendees will be able create, manage and organise test cases, and report on test cycles, and understand how current test processes may need adjusting.
Get hands-on experience performing the administration tasks that are common to Jira Work Management, Jira Software and Jira Service Management. Discover the most important tasks required to set up a new Jira instance. Learn best practices and apply them from the beginning.
Experience the more advanced features of Jira Software to maximise support for the Agile development process. Roles within an Agile team will gain a deeper understanding of Jira Software. Backlog organisation, time estimation and logging, scrum vs kanban, advanced board configuration and reporting are covered.
Learn how to collaborate and create content with Confluence, and how to expose live information from Jira. After attending, attendees will be able to create, format, and organise pages, manage permissions and revisions, use macros, tables and more.