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IMImobile Europe Ltd
Healthcare Communications Patient Engagement Platform improves access to healthcare, empowering patients to self-manage their care to. Our Patient Portal, and omni-channel communications enable the patient to navigate through their pathway. Modules include appointment management, notifications, correspondence, reminders, waiting list management, patient led booking and scheduling, PIFU and remote monitoring.
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Phoenix Software Ltd
SMART Phone is telephony based Human Parity conversational AI assistant that lets users engage digitally with an organisation 24/7 via the phone. The AI assistant can direct callers to the best channel for their needs, whether that be summarised answers, forms, transfer the caller or book an appointment.
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CW Squared Ltd
There are plenty of audio-visual suppliers who can rack and stack video conferencing solutions. However, there aren’t many companies that know how to create a video-enabled collaborative business. As an accredited Zoom solution provider, we specialise in getting the best from the technology – saving you time, effort and money.
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Britannic Technologies
Bizvu's Messaging Platform allows clients to connect and monitor their social channels for both Public or Direct Messaging and then respond and route accordingly into any contact centre & ticketing solutions, and/or CRM systems of record.
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GOSS Interactive Ltd
Powerful low-code ‘CRM-lite’ customer transaction platform enabling public sector organisations to deliver rich and intuitive customer portals for online service requests and case management. Delivers seamless end to end online processes, saving time, effort and money, whilst providing a single customer view and an excellent customer experience.
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RIVIAM DIGITAL CARE LIMITED
RIVIAM’s Virtual Ward service enables an organisation or multiple ICS organisations to co-ordinate and deliver packages of care as part of an integrated virtual ward. Virtual ward technology services include treatment care plans, resources scheduling, tasks and consent management, remote patient monitoring, mobile clinician application. RIVIAM provides clinical systems integration.
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ACF Technologies (UK) Limited
ACF offer market-leading event booking solutions which combine the following components: Omni-channel registration via: webpage, phone, in-person, app. Automated notifications, simple internal event creator user interface, various check-in options, integrated maps and geo-location, multi-language interfaces, pre-event online data / document collection, event dashboards and reports, post-event surveying and more.
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ACF Technologies (UK) Limited
ACF offer market-leading event booking solutions which combine the following components: Omni-channel registration via: webpage, phone, in-person, app. Automated notifications, simple internal event creator user interface, various check-in options, integrated maps and geo-location, multi-language interfaces, pre-event online data / document collection, event dashboards and reports, post-event surveying and more.
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PDMS Limited (Professional Data Management Services Limited)
Compass is the complete solution for ferry ticketing and reservations. For turn-up-and-go customers there is desktop ticketing for use in port offices and mobile ticketing for use onboard vessels. Advance bookings can be taken via call centre over the phone or online over the web. Supports smart and ITSO ticketing.
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Abavus.co.uk
Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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Abavus.co.uk
Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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Abavus.co.uk
Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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CIPHR
Provision of SaaS Online Recruitment Software, ISO27001 certified solution managing Official and Official-Sensitive data. Manage recruitment throughout the process; Vacancy Approval, Talent Attraction, Candidate Portal, Recruitment Workflow, Onboarding and documents. Business systems integration, including HR, Candidate Testing and Psychometric Testing providers. Implementation, consultancy and managed services.
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Tisski Limited
Microsoft Cloud Solution Provider (CSP), Tisski, offers a licencing service to procure Business Central licences monthly or annually, providing a flexible purchase and management service. Dynamics 365 Business Central is a cloud-based ERP system that covers a wide range of business needs and can be adapted to fit process requirements.
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MRI Software Limited
Concept Evolution is a browser-based CAFM (Computer aided facilities management)/CMMS (Computerised maintenance management system) IWMS (Integrated workplace management system) software solution. Easy & cost-effective to deploy and maintain, it offers scalability from a single-property to an enterprise basis, and is used globally by many major service providers and direct organisations.
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GCI Network Solutions Ltd
OneConsultation is a fully-managed and fully customisable virtual consultation service, utilising Microsoft Office 365 technology and leveraging Microsoft Teams. The solution is a highly secure and scalable Microsoft Azure based application that can be accessed via one-click from any browser, smartphone, tablet, or PC.
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Tisski Limited
The Microsoft Dynamics Navision (NAV) ERP system covers a range of business needs and is highly flexible, customisable and adaptable to your process requirements. Tisski can provide, support and manage NAV licences and BREP renewals, ensuring you maintain a finance system that continues to deliver organisational benefit.
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Viewdeck Consulting Limited
Open Source, component-based and functionally rich platform covering Customer Management, Case Management, Service Management and Document Management. Delivering rapid prototypes in days. With inbuilt process modelling, workflow full reporting features. GDPR compliant, delivered from UK hosted, UK managed and UK delivered cloud solutions. Police, Education, Local government, NHS Client base.
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Tisski Limited
VictimAssist helps police forces deliver the highest level of support, guidance and care to victims of crime. Built on Microsoft Dynamics 365, Tisski has created an integrated digital platform for handling case management and communications in a timely, cost-effective and consistent manner, keeping stakeholders informed and connected throughout.
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RIVIAM DIGITAL CARE LIMITED
RIVIAM’s Referral and Triage Management service provides an interactive digital experience for referrers as well as efficiencies for providers managing referrals and co-ordinating care. Services include referral portals, service directory, online referral forms, email processing, workflow management tools, support for multi-agency care delivery, outcomes, GP Connect, eReferrals, clinical systems integrations.
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YOKERU SYSTEMS LIMITED
As a housing association or local authority, you have thousands of tenants' support. Yokeru allows you to provide personalised support that keeps everyone safe, even when your team members aren’t available.
Yokeru's AI phone calls are tailored to tenants depending on individual needs, allowing teams to focus on personal support.
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Melissa Data Ltd
The service provides: Address lookup; Address verification; Name; Phone and Email verification. Simplifying the process of data capture at the point entry. The service is modular so that the licencee can select one, several, or all the contact data verification elements, depending on their requirement. Ideal for CRM systems.
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EBI.AI
EBI.AI is a conversational AI platform that combines cutting-edge AI technology in an easy-to-use platform, with up to 99% accuracy. Industry starters allow you to start immediately. Next our conversation team analyse and review your conversations. Your AI becomes unique by adding conversations specific to your customers.
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Infinite Convergence Solutions / NetSfere
NetSfere Omnichannel enables enterprises to engage with customers and stakeholders across channels of their choice - anytime, anywhere. A cloud-based service that brings multiple digital channels into a single platform, enabling enterprises to communicate with customers on the right channel, at the right time and with the right content.
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ROCC
ROCC Core is a fully integrated housing maintenance and management solution. The system is fully integrated to all housing management and CRM systems and incorporates asset management, responsive, planned and cyclical works, dynamic appointment scheduling, stores and supply chain integration, job costing, mobile working, contractor management, self-service and business intelligence.
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AWAKEN INTELLIGENCE LIMITED
The Awaken Dispatch system comprises of the blending of two Awaken products: Awaken Dispatch and Awaken Scripting. Together, they allow a process where a contact centre can drive a scheduled or reactive contact and escalation process with external contacts. Field resources can set availability and accept/reject jobs automatically.
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Invida Limited
The INVIDA platform is a configurable cloud-based solution that can be quickly deployed. Optional modules provide tools to support the delivery of space & asset surveys; life-cycle planning; statutory compliance, fire risk assessment, asbestos management; auditing; CAFM and works order/payment management; permit-to-work; and document management.
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I.P. INTEGRATION LIMITED
Enabling contact centres to efficiently forecast demand and schedule employees (resource planning / WFM), ensure quality and compliance (QM) and gain insight of customer trends and agent performance through speech and text analytics. Allows clients to manage performance and provide coaching, learning and development for improved employee engagement and retention.
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Verint Systems Inc.
Verint Workforce Management Professional is a cloud-based tool, incorporating forecasting, scheduling and other functionality into a coordinated effort to optimise your workforce resources. Service and Contact Centre efficiency can be enhanced when the right number of agents, with necessary skills are taking are of your customers every hour, every day.
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Cloud Cover IT Limited
To design and tailor SharePoint to monitor and track staff and guests access to buildings providing guest lists, fire registers, email updates for visitors, and wayfinding information to meeting rooms