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NEO TECHNOLOGY LIMITED
Neo Technology's solution empowers organisations to effectively manage damp and mould issues. Features include customer reporting, clear repair timelines, automated texts, and vulnerability capture, ensuring compliance, customer satisfaction, operational efficiency, and data-driven decision-making.
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Brightwire
Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.
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Brightwire
Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.
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Phoenix Software Ltd
Customer Service Enterprise enables personalised service in any channel, knowledge base and unify existing technology/data into a single view and case management.
Customer Service Professional provides basic resources for customer service agents.
Customer Service Insights provides integrated analytics and AI capabilities to help you understand support engagements and emerging trends.
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KERV DIGITAL LIMITED
Use Dynamics/D365 Field service to provide integrated work order, customer case and resource planning solution to your field based service teams, enabling them to deliver excellent service management. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.
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Cloud Cover IT Limited
Power App designed and tailored SharePoint to monitor and track staff and guests access to buildings providing guest lists, fire registers, email updates for visitors, and wayfinding information to meeting rooms
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Agile Business Process UK, LIMITED
Software licenses and professional services for DRUID AI which is an advanced Conversational AI and Intelligent Automation hub that enables companies to design and deploy superior experiences for internal and external users using omnichannel interactions and business process automation
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NEO TECHNOLOGY LIMITED
Neo Technology's visits and inspections solution offers robust features including multi-visit recording, appointment scheduling, workflows with automated reminders, digital checklists, photo upload, automated fault reporting, real-time updates, feedback mechanisms, and performance analytics, aimed at increasing resident satisfaction and improving inspection efficiency.
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NEO TECHNOLOGY LIMITED
Neo Technology's Case Management Solutions cater to various scenarios like investigations, service requests, and incident handling. Our experts assess each scenario individually, leveraging common design approaches to tackle specific issues effectively. We offer flexible implementation packages, ranging from proof of concept (PoC) to large-scale deployments.
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4 Roads Ltd
This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.
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AWTG LIMITED
Our iYouth Web and Mobile App helps 3rd sector groups to operate grass roots activities such as youth clubs, sports clubs and digital inclusion schemes. iYouth enables enrolment and registration, safeguarding, information sharing, events management, group communication, messaging and alerts, e-payments and administration. It supports commissioners and enables social cohesion.
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NEO TECHNOLOGY LIMITED
Neo Technology's solution revolutionises complaints management, offering features like triage and routing, timeline control, ombudsman engagement tracking, follow-on repairs, a complaints dashboard, and enhanced workflow and action plan tracking for compliance, customer satisfaction, operational efficiency, and data-driven insights.
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SAP UK Ltd
SAP Commerce Cloud is a complete digital eCommerce and Citizen Engagement solution that can integrate digital and physical customer touchpoints onto a single, robust platform, helping you deliver exceptional,
seamless customer experiences anywhere, anytime.