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Ostara Systems Ltd
The Ostara CAFM system supports organisations management of their maintenance activities from self-service options through to sub-contractor management and invoice management. Ostara is a full asset management solution, providing access via a web portal or native mobile applications.
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Probrand Ltd
Sprinklr Modern Care provides a unified digital & voice case management platform with seamless agent experience in a digital-first contact centre solution. Make frictionless omni-channel service a reality across 30+ channels, including live chat, social, messaging, email, SMS, voice, and video so customers can always contact on their preferred channel
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Epaccsys Limited
Enterprise Resource Planning systems provider Epaccsys have been supplying Enterprise Resource Planning systems and Enterprise Resource Planning solutions for over 15 years with Epicor Enterprise Resource Planning software. The full suite of Enterprise Resource Planning modules available include Financial ERP, Distribution ERP, Supply Chain Management ERP and Project Management ERP.
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ONECOM LIMITED
Onecom’s Vox is a leading hosted UCaaS Platform providing usual corporate PBX features plus extensive Unified Communications capabilities, such as; voice/video conferencing, Instant Messaging, presence, desktop and file sharing. Operated through desktop apps, handsets or mobile devices. Web/App interfaces allow real-time access and admin controls over the extensive features.
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CONDATIS GROUP LIMITED
Condatis Cloud Support Services provides ITIL aligned support for cloud based software services through online and telephone support. A single point-of-contact service desk is available to manage all queries. Staff resolve and manage incidents, and service requests.
Engineers actively monitor systems as part of a managed service.
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PTFS Europe
Request Tracker receives and manages key enquiries. Communicate with staff team members and customers on the same enquiry ticket. Manage replies by email or a full web interface. Custom dashboards provide key ticket information for day to day operational control and comprehensive reporting for management review and planning.
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Synergi Software Limited
For organisations wishing to implement Microsoft Dynamics 365 for sales, marketing, service, finance, commerce and supply-chain.
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TTEC CONSULTING (UK) LIMITED
Omnichannel for Customer Service offers a suite of capabilities that extend the power of the Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels.
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Vocala Ltd.
Providing conversational interfaces into any application using voice and text. This includes Voice and chatbot services for use on both voice-enabled devices such as Amazon Alexa and Google Home and on web through services such as Amazon Lex. Our solutions integrate Digital Assistants with back-office or third-party systems.
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BRIGHTLY SOFTWARE LIMITED
A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to Brightly Asset Management Systems. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites and includes a rich toolset of APIs extension points for developers.
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Boomerang I-Comms Ltd
Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ABM UNITED KINGDOM LTD
ACOS offers a solution for capturing intelligence within the prison system. Using national forms for authorities, review, renewal and cancellation functions ensure legislative compliance in the intelligence gathering field. RIPA, IPA, GDPR, CCA, HRA compliant. Risk assessment tools identify potential for compromise. Covert capability links with other ACOS modules
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Initsys Ltd
Merlin NEON edition is a system of automation, statistical analysis, and critical pathways that combine to enable any risk or plan to be scripted, tested, and reviewed It builds on the Ai from previous editions to include robotic incident handling. Comprising Incident, Audit, Compliance Modules.
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Medallia, Inc.
Whether it's a one-off survey or a sophisticated research campaign, Medallia's Research Suites lightning-fast, intuitive survey platform provides the quickest and easiest way to gain the insights to grow, improve, and succeed. Easy to use survey builder allows you to create and edit surveys from your browser, with ease.
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Redcentric Solutions Limited
Redcentric’s Unity on a SIM service delivers office PBX features to any unlocked mobile handset. The service provides an instant, wire-free phone system leveraging all standard features and functions of Redcentric’s core hosted IPT service. Insert the SIM into the phone and the PBX is ready.
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Atlantic Data
Atlantic Data's Disclosures service allows organistions to process, administer and manage criminal record checks for staff, volunteers and other workers, by providing an online solution which connects to the Disclosure and Barring Service via its eBulk service.
Disclosures also provides a comprehensive suite of management information tools to assist organistions.
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Vyntelligence
Drive higher NPS with faster resolution at lower cost with a new channel of engagement with asynch video! Consumers can record a short video (Vyn SmartVideoNote) explaining their complex issue, which is analyzed by Vyn AI, auto-routed to the right expert saving contact center calls and field visits.
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Tisski Limited
FlowCase is a configurable case management solution built on Microsoft Dynamics 365. Designed by Tisski for the public sector, FlowCase enables a consistent case management process which reduces workload through web self-service, automates processes, monitors SLAs to improve performance, reduces time-to-case resolution, and improves decision-making with real-time dashboards and reporting.
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The Access Group
Access CRM is a cloud based CRM (Customer Relationship Management) application, incorporating functionality to support Marketing, Sales & Service functions. Access CRM also includes integration capabilities, an extensible platform, data enrichment and management tools.
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RH Environmental Limited
The Noise App is a triage tool for users (public or professional) to capture noise nuisance and report it safely and securely to their service provider. It is a smart tool for professionals investigating complaints about noise and makes it easier for everyone involved to resolve them.
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House-on-the-Hill Software Ltd
House-on-the-Hill CAFM Software enables businesses to keep on top of all aspects of Property Management, from logging reactive FM tickets, Planned Preventative Maintenance, Catering, Resource Booking to managing Stock and Inventory, allowing you to keep track of maintenance tasks, job costs, work orders and infrastructure items, all in one place.
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Boomerang I-Comms Ltd
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. Intelligent, automated, threaded messaging designed for the Police. An SMS solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Phoenix Software Ltd
SMART Phone is telephony based Human Parity conversational AI assistant that lets users engage digitally with an organisation 24/7 via the phone. The AI assistant can direct callers to the best channel for their needs, whether that be summarised answers, forms, transfer the caller or book an appointment.
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Bytes Software Services
VMware Workspace ONE Assist is a real-time remote support solution that enables IT and help desk staff to quickly assist employees with mobile and laptop device tasks or issues, decreasing downtime, maximizing productivity, and improving the overall employee experience. bss13
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Civica UK Limited
Provides out of the box Microsoft Dynamics 365, securely hosted and managed within a UK-based, IL3 (UKCloud) data centre. The SaaS offering has been accredited for Official Sensitive use by the Home Office, can process Official Sensitive data out-of-the-box and offers PSN-P connectivity.
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GRAVITAS AI LIMITED
We have developed our conversational AI product, Tina - Your Tireless AI Teammate, for healthcare service providers (e.g. GPs, specialist practitioners) to enhance patient experience and engagement through a simple conversational experience. The product delivers high quality information and cognitive automation for the end users (patients, their families and carers).
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Softcat Limited
Tableau CRM (Einstein Analytics Cloud) Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHS2022GC13
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BRIGHT CONSULTING
ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.
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Clarity Information Solutions
Clarity IVR is a Level 1 PCI-DSS Compliant v3.2 secure telephone payment platform. It is used by public authorities to allow call centre staff to take telephone payments from members of the public without needing to record any cardholder data. This approach improves security and facilitates PCI compliance.