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SmartSurvey Limited
SmartSurvey is a UK-based online survey tool which can be used for Patient Experience & Feedback (including FFT). NHS and other healthcare providers can collect secure and anonymous patient feedback through smart Online Forms, Email, SMS and even Kiosk surveys (online & offline).
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Rapid ERP
Jira Service Management is a ‘High-velocity ITSM’ software solution. Empowering IT Operations, Development, and Business teams to collaborate, provide support, respond to changes and deliver great customer and employee service experiences fast. Rapid ERP are experts in Jira implementation, migration and support services, in addition to offering flexible license options.
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MAKE TIME COUNT TODAY LTD
Complete solution for Police to manage Out of Court disposals/Integrated Offender Management portfolios.
For OOCD: Enable quick, accurate, proportionate and defensible decisions by an Officer on the street. Manage the full process to completion.
IOM: Engage with partners to manage criminogenic needs of the IOM cohort.
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Objective Corporation Limited
Objective Keyplan provides an integrated collaborative environment to develop policies and strategic plans utilising best practice content; provides a unified workspace, publishing and delivery services; and facilitates the involvement of stakeholders through real-time consultation, collaboration and engagement with local communities.
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Bytes Software Services
Empower business users by providing an easy to use solution to create and manage virtual agents/bots without having to write code. Power Virtual Agents leverages the flexibility/scalability of the Power platform with the power of AI to provide an extensible and customisable solution suitable for any customer service scenario.
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Plan Alpha Systems Limited
Plan Alpha Drupal: Drupal Customer Relationship Management System (CRM). Drupal Content Management Systems (CMS). Drupal integration services. Drupal strategic consultancy in business transformation using open source assets. Plan Alpha Systems guarantee Best Value and best use of Drupal platform. All current versions of Drupal supported, as well as legacy Drupal.
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Cantata Limited
Cantata Vantage CRM is a private or public cloud deployed CRM system for organisations from as little as 15 users (typically 20-500). It is based on Microsoft Dynamics and fully integrates with Outlook and Office. Vantage includes user interface improvements, data visualisation, web portals, event management, case management and more.
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Route 101 Ltd
Zendesk is beautifully simple software that helps you provide better customer service. Route 101 is a Premier Partner and EMEA Development Partner of the Year with Zendesk, offering the entire Zendesk portfolio, including design, implementation, support, training and optimisation, as well as additional contact centre and communications expertise.
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PretaGov Limited
Launch a government cloud security standards compliant website Content Management System - powered by the Plone CMS with PretaSite. It's ready to use, yet future proofed. This is because of its intuitive interface and powerful "out-of the-box" feature set. Perfect for public or internal restricted portals and websites.
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Phoenix Software Ltd
Empower business users by providing an easy to use solution to create and manage virtual agents/bots without having to write code. Power Virtual Agents leverages the flexibility/scalability of the Power platform with the power of AI to provide an extensible and customisable solution suitable for any customer service scenario.
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Softcat Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2022GC13
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Symplicity
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data produced is potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Add the importance of a unified student experience the challenge is considerable. UniHub addresses these challenges and more.
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Bytes Software Services
The Team Members subscription is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license entitles the user to light weight access through designated scenarios built into Team Members experience. bss13
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Boomerang I-Comms Ltd
boomFlow manages multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on the requirement. boomFlow manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Bytes Software Services
Dynamics 365 for Operations device license multiple users can access through a device to operate a point of sale device, shop floor device, warehouse device or store manager device.
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Panacea Applications Limited
Contract management, supplier management, due-diligence, performance monitoring. Integrated end-to-end business processing. Contract repository. Key company data and evidence, automated renewal workflow, Public contracts register, contracts repository. Spend analysis, performance reporting. Audit-trail. Messaging, notifications, alerts. Contract repository. Optional interface with finance system, purchase-to-pay, e-signature. Requirements gathering, performance monitoring against KPIs.
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ALVAO s.r.o.
ALVAO IT Service Management is an ITSM solution fully integrated with Microsoft 365.
Service Desk is a friendly interface for requesters with a Microsoft look and feel. A powerful and ITIL-certified tool for internal IT services teams.
Asset Management provides an overall picture of every device throughout its lifecycle.
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Boomerang I-Comms Ltd
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Fujitsu Services Limited
Fujitsu Smart Ticketing (CMS) will provide you with a cloud solution for passenger transport organisations, allowing management of customers and smartcard functions within an ITSO smart ticketing environment. Operating to the latest payment and government standards, the CMS manages concessionary and commercial ticketing customers for public and private transport authorities.
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SVL Business Solutions Ltd
NICE Nexidia Interaction Analytics is AI-powered omnichannel analytics that identify trends and root causes across 100% of interactions. Whether it’s voice, text, or digital conversation, NICE Nexidia Interaction Analytics is designed to analyse, measure, and uncover insights to drive improvements to CX. Make next-gen insights easy with analytics everywhere.
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Recordsure
A Digital Interview Recording solution compliant with the PACE Act as a Secure Digital Network solution. High quality, secure recording with capabilities for automated transcription and sophisticated speech analytics.
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MRI Software Limited
Our online portal is an interface between a landlord and their customers such as retail unit tenants or market stall licensees. Our portals drive community engagement, offer self-service and deliver personalised content. You can share information and guides; offer forums; present statements and agreements; offer online payments and much more.
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Civica UK Limited
We are engagement experts. We bridge the gap between the services that organisations and the people they serve – their members, patients and local population. Drawing on our years of engagement experience, we offer market and stakeholder research and insight services providing clear actionable feedback and intelligence.
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Boomalert Ltd
Lone worker solution enabling rigorous monitoring, without the need for an app or wearable device. Implementation is easy, and the service can be made instantly accessible to lone workers and vulnerable people. Lone worker software that is compliant. Secure solution that is ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.