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Civica UK Limited
Rapid deployment of Microsoft QnA Maker making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over web, social and voice channels. Includes advice to curate content sources and use of conversational AI to maximise value from Microsoft Bot Framework and Azure App Services.
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Civica UK Limited
Civica via our partner Gamma is the UK's leading IP telephony/VoIP service, utilising SIP protocol. This provides quality inbound and outbound voice calls. Gamma SIP, compatible with the majority of iPABX/SBCs (including Microsoft Teams/Skype and Cisco), delivers enhanced cloud features including; automatic failover, flexible SIP channels and inbound call control.
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Civica UK Limited
Civica's Cirrus Cloud Omni Contact Centre (CCaaS) service provides an enterprise class, hosted solution on a pay-as-you-use basis that delivers a comprehensive virtual contact centre application capability. Services include omni (voice, email, messaging, social, chatbot and video), Microsoft Teams Integration, workforce optimisation (WFM), speech recognition/analytics, translation, call recording and more.
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Delta 4 Services Limited
Our Digistaff virtual officers will validate, and automatically process your ATLAS and LCTR files from DWP. We can process on all of the leading Revs & Bens Software, Northgate, Capita & Civica.
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Civica UK Limited
An electronic document management suite, enabling organisations to capture, store, retrieve and share electronic documentation held in different formats (scanned paper, emails, images, electronic documents etc.) with a high level of security and access control, restricted by user, role profile or by document content or category.
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Civica UK Limited
Saffron enables foodservice organisations to simplify the management of catering services across all public sectors covering recipe/menu engineering inc. nutrition, allergens and dietary preference, sustainability profiling, endurance and DMR, e-procurement management, stock control, central production kitchen management, bedside patient/resident feeding, operational trading analysis, analytical reporting and paperless kitchen management.
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Civica UK Limited
Established and robust platform for managing the delivery of homecare, extracare and specialist care at home services. Provides matching of services users and carers utilising skills, availability, qualifications, preferences, exclusions and more. The application aims to deliver continuity of care and maintain visit compliance but at optimal cost.
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Civica UK Limited
Enterprise Cash Receipting, ePayments, Income Management, Acquiring and Processing services, supporting the digital transformation agenda for public sector organisations from a small District to a large Unitary or Borough, Housing Associations, Schools, Universities, NHS or any public, private organisation. Compatible with Capita, Northgate, Adelante, Cashless Catering and parent portal solutions.
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Civica UK Limited
CivicaCollect supports the complete debt collection process from compliance stage to full enforcement. Providing you with the flexibility to have a Single View of Debt system, Enforcement System or hybrid platform through a robust cloud-based solution. It delivers in-depth insight to improve services and optimises collection rates.
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Civica UK Limited
Health & Safety Management software to assist organisations manage Incident/Accident/Event/Near Miss reporting.RIDDOR reporting.Investigations of Incidents/Accidents/Events/Near Misses. Action raising, allocating and tracking to completion. Mange Audit and Inspections, on a scheduled or ad hoc basis including the raising of corrective and preventive actions which can be allocated and tracked to completion.
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Civica UK Limited
Resource Education Management System (REMS) is a
powerful, streamlined MIS that allows you to manage the
complete learner lifecycle, whilst providing significant
cost savings and efficiency gains.
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Civica UK Limited
PLICS - Patient Level Information Costing System. Our fully CTP Compliant, PLICS and SLR System is offered on premise or on a fully managed Microsoft Azure cloud platform. The system benefits from ProAuto, our automation tool, as well as comprehensive Microsoft Power BI reporting and analytics capability.
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Civica UK Limited
InfoFlex is specifically designed to provide clinical care pathway management solutions without the need for software programming. Any clinical specialty can be supported by the service.
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Civica UK Limited
Involve, the leading community and stakeholder engagement platform includes powerful outreach, feedback and analytic tools. Involve makes it easier for you to reach your community, staff and stakeholders to make better informed, more collaborative decisions. Involve enables the easy creation of striking engagement multi-platformed websites, microsites and survey platforms.
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Civica UK Limited
Parago is a centralised operations management system which enables schools and MATs to save time and resources, and improve the effectiveness of daily processes. Digitise and streamline processes for; Asset Management, Premises Compliance, Risk Management, Capital & Projects, Incident Management, Contract and Contractor Management, Room and Asset Booking, e-Sign Documents
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Civica UK Limited
MultiVue Enrich offers incremental capability building on MultiVue master data management (MDM) to ensure internal data can be verified against external reference data sources. With MultiVue MDM this ensures you can trust the accuracy of your data and distribute your single view of the customer across your organisation with confidence.
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Civica UK Limited
Occupational Health Management Cloud software for health surveillance, referrals, pre-placements, vaccinations & immunisations etc. Online forms and reports. Appointment booking/management. Automated letters, emails, texts and reports. Interfaces with audiometry & spirometry equipment. Appointment self-check-in. HR specific dashboards. Manage GDPR responsibilities. Powerful MI & dashboards. Available on desk/laptop, tablet, mobile phone.
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Civica UK Limited
SensAI collates, annotates, stores, analyses, and processes data events from IOT devices using Machine Learning (ML) and Artificial Intelligence (AI) models. SensAI presents visual representations of data through graphical reports and dashboards - translating data and information into insights. Use cases include person, vehicle, object detection, monitoring, and outcome prediction.
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Civica UK Limited
TranSend electronic proof of delivery (ePOD) reduces cost, time and paper involved in managing deliveries and collections, providing accurate, timely delivery information, creating operational efficiency for transport & logistics operators, and organisations with their own delivery fleet, including subcontractors.
Configurable for any delivery or collection process scenario, including specified time-windows.
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Civica UK Limited
MultiVue Share offers incremental capability building on MultiVue master data management (MDM) platform to help improve the sharing and synchronisation of data. MDM supports effective service delivery by distributing the most consistent, accurate data possible across systems in a controlled manner, and provides the most trusted data throughout your organisation.
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Civica NI Ltd
SensAI collates, annotates, stores, analyses, and processes data events from IOT devices using Machine Learning (ML) and Artificial Intelligence (AI) models. SensAI presents visual representations of data through graphical reports and dashboards - translating data and information into insights. Use cases include person, vehicle, object detection, monitoring, and outcome prediction.
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Civica UK Limited
MultiVue CRM Embed is a powerful master data management (MDM) solution that integrates directly into Microsoft Dynamics 365, providing staff with a complete view of the customer. MultiVue MDM ensures the best decisions are made and best advice provided at the point of client engagement.
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Civica UK Limited
Improve financial management and processes with a single database, multi-company solution designed for schools, academies and MATs. Reduce costs, drive efficiencies and minimise manual input using configurable workflows, automated procurement processes and bank reconciliation with real-time integration. Includes general ledger, cashbook, asset management, budgeting, creditors, debtors and procurement modules.
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Civica UK Limited
Enterprise online self-service paperless and staff supported direct debits. Supporting the digital transformation agenda for public sector organisations from a small District to a large Unitary or Borough Council, Housing Associations, Schools, Universities, NHS or any public organisation.
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Civica UK Limited
TranSend Route Planning and Optimisation integrates with TranSend ePOD. It allows organisations to manage complex route planning that maximises the use of vehicles/drivers, based on orders, weight/volume/location, vehicle capacity/time-window. System led, route building helps to reduce fuel cost, increase delivery capacity and customer satisfaction by delivering efficiently and on-time.
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Civica UK Limited
Transend Fleet Management gives you a single view of your operations data, helping you proactively minimise vehicle downtime, control running costs and improve safety. TranSend improves fleet management and operational efficiency, from through whole life cost management, workshop/stores management to third-party maintenance providers.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form
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Civica UK Limited
The Trac recruitment system is a comprehensive applicant tracking system. Trac has been designed to meet the recruitment needs of public sector organisations, including NHS and local government. The software is universal facilitating best fit and best practices across different sectors. The system integrates with ESR and eBulk (DBS).
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Civica UK Limited
Digital360 Portal is a responsive citizen portal designed for local authorities to empower their customers to interact online 24/7. A cost effective self-service provision shifts enquiries and transactions online, streamlines activities and facilitates true end-to-end digital service delivery going beyond channel shift; driving efficiency savings fully supporting your digital strategy.
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Civica UK Limited
Cx Housing Management is a single Housing Management platform. It’s in the cloud allowing teams to work from any location. Using its CRM, it connects customer and property information to create a single view of your data. It helps to manage residents, tenancies, rents, service charges, repairs, voids and allocations.