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1211 results found

1211 results found in Lot 2: Cloud software in the category Contact management

  • Microsoft Dynamics 365 Case Management

    Ceox

    Ceox Dynamics 365 Case Management enables Public Sector organisations to receive, record and resolve cases utilising Microsoft’s Dynamics 365 cloud-based platform. Configure or customise MS Dynamics for: Management of Licences Permits, Tribunals, Appeals and Grants Management, Conciliation Management, Disease Surveillance, Memberships, including Registration, Renewals, Payments, Subscriptions, Events and professional development.

  • Salesforce Lightning Industry Solutions

    Arcus Global Limited

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCA2024GC14

  • Salesforce Hyperforce Sales Cloud

    XMA Limited

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHX2024GC14

  • GovBook | HAF Booking System

    BookingLab

    We've co-created a best-in-class HAF Booking System with leading council HAF teams. This all-in-one Holiday Activities and Food Programme (HAF) Booking System is proven to streamline registration workflows, booking management, HAF-related admin processes, provider and stakeholder management, reporting, and communications. The booking system also delivers simple, end-to-end self-service for users.

  • Suppeco Contract Performance Management CPM

    SUPPECO LIMITED

    Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem

  • SAP Customer Data Cloud

    SAP UK Ltd

    SAP Customer Data Cloud builds trust with businesses, partners, and customers through seamless engagements and personalised digital experiences, turning anonymous visitors into loyal customers.

  • Fujitsu Smart Ticketing Customer and Card Management System (CMS)

    Fujitsu Services Limited

    Fujitsu Smart Ticketing (CMS) will provide you with a cloud solution for passenger transport organisations, allowing management of customers and smartcard functions within an ITSO smart ticketing environment. Operating to the latest payment and government standards, the CMS manages concessionary and commercial ticketing customers for public and private transport authorities.

  • Creatio Marketing

    Format14CRM Limited

    With Creatio Marketing’s no-code tools you can quickly build audiences and create segments using whatever socio-demographic, behavioural, first-, second- or third-party data. Ensure communications reach the right clients with highly targeted marketing campaigns.

  • In-Form

    Homeless Link

    In-Form is a client relationship and property management application built on Salesforce.com. Used by 300+ non-profits and local authorities, In-Form is user-friendly and packed with features to support clients, collaborate with colleagues and measure impact. Our 40+ Salesforce experts help non-profits improve business processes, save staff time and manage services.

  • Powered by Neo: Resident Voice Amplifier

    NEO TECHNOLOGY LIMITED

    Neo Technology's Resident Voice Amplifier integrates with customer surveying platforms to gather resident feedback effectively, enhancing engagement, service quality, customer satisfaction, and brand perception.

  • Dynamics 365 Sales

    Phoenix Software Ltd

    Dynamics 365 Sales Enterprise Sales Enterprise provides customization, extensibility, embedded intelligence, and manual forecasting, in addition to all the functionality available in Sales Professional. Dynamics 365 Sales Professional Sales Professional provides core sales force automation or SFA that is used by an organization without a complex sales organization.

  • Dynamics 365

    Brightwire

    Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.

  • Salesforce - CRM Analytics

    Softcat Limited

    CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCS2024GC14

  • Powered by Neo: Enhanced Visits and Inspections Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's visits and inspections solution offers robust features including multi-visit recording, appointment scheduling, workflows with automated reminders, digital checklists, photo upload, automated fault reporting, real-time updates, feedback mechanisms, and performance analytics, aimed at increasing resident satisfaction and improving inspection efficiency.

  • RIVIAM Digital Care - Multi-agency Referral Hub

    RIVIAM DIGITAL CARE LIMITED

    RIVIAM’s Multi-agency Referral Hub supports digital transformation through a shared referral management system across Local Authorities, healthcare and third sector providers so they can co-ordinate care as a single integrated team. Services include enabling secure multi-agency care delivery, referral forms, service directory, workflow, case management, questionnaires, outcome management, consent management.

  • Customer Service and Customer Portals with Dynamics365 and Umbraco

    Brightwire

    Brightwire delivers Microsoft Dynamics365 solutions combined with Umbraco for Customer Web Portals - a fully configurable, easy to use and easy to manage software platform. Solutions include web portals for contact, engagement and marketing, correspondence and complaints handling, legal case management, patient management, and customer service in call centre operations.

  • DXC Technology Salesforce Cloud Solutions

    EntServ UK Ltd part of the DXC Technologies Group

    DXC solutions for Salesforce enable public sector clients to provide secure, market-differentiating customer experiences through the innovation of the Salesforce platform. DXC's global team of certified Salesforce experts provide services relevant to every stage of a company's digital transformation from implementing new solutions to optimizing and extending existing Salesforce environments.

  • Abavus - Apps, eForms & My Council Portal

    Abavus.co.uk

    Our Apps, eForms and My Council Portal provide a native mobile customer and internal self-service platform following GDS standards. Full range of customer-facing and internal digital processes (Report, Book, Apply, Pay) can be created as web forms. Fully configurable, supporting all open standards for integration to other systems.

  • House-on-the-Hill IT Service Management Software

    House-on-the-Hill Software Ltd

    An ITSM solution and cloud-based service desk, House-on-the-Hill delivers agile IT Service Management in an modern, codeless platform. House-on-the-Hill provide powerful, flexible, ESM, ITIL processes, CMDB, AI, Workflow, Self-Service Portals, Asset Management and Automation out-of-the-box. UK based enterprise service experts ensure frictionless migrations and deliver a personalised service desk experience.

  • Liberator LA03

    Farthest Gate Limited

    The Liberator LA03 software for Local Authority Councils solution is a market leading module forming part of the Liberator suite of products. Liberator LA03 can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Contract Management System

    GET SWARMS LIMITED

    GetSwarm's Contract Management platform streamlines supplier contract maintenance and oversight, seamlessly integrating with current procurement systems. Covering the contract lifecycle from creation to monitoring, it includes features like document storage, e-signature integration, and deadline reminders. Centralizing data, automating workflows, and fostering compliance and collaboration ensure efficient contract management.

  • e-shot™ for secure communications

    Forfront Limited

    e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns. Whether it is a national campaign to raise awareness or a highly targeted one to drive behaviour change, e-shot gives you a simple solution for sending multi-channel, accessible messaging to your audience.

  • OPTO4Teams - Direct Routing for Microsoft Teams

    SCB Global Ltd

    OPTO4Teams integrates with Microsoft Teams via direct routing /Operator Connect to provide a complete communications solution natively inside Microsoft Teams and hosted in Azure. Providing features such as calling, meetings, chat and data sharing, OPTO4Teams also offers advanced functionality including global calling, omni-channel contact centre and fraud protection.

  • Salesforce - Hyperforce Lightning Sales Cloud

    Ve3 Global Ltd

    VE3's Sales Cloud empowers government revenue growth and stakeholder management. Comprehensive citizen 360, process automation, and collaboration tools. Transparent reporting for success. SFDCHS2022GC13

  • Microsoft Copilot for Sales

    Phoenix Software Ltd

    Microsoft Copilot for Sales is an AI assistant designed for sales teams. Not only integrates seamlessly with Microsoft 365 apps, but it also connects to external CRM solutions. Brings sales insights into the tools you use daily like Microsoft Outlook, Microsoft Teams, and other Microsoft 365 apps.

  • SocietyWorks Suite - highways, waste, FOI and licence applications

    SocietyWorks

    For councils committed to changing relationships with residents across multiple service areas through simple to use and intuitive open source software which integrates with any combination of existing business systems. Create meaningful digital transformation, streamline workflows for efficiency and achieve cost savings through the reduction of unnecessary contact.

  • Salesforce CRM Cloud

    XMA Limited

    For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCX2024GC14

  • Microsoft Dynamics 365

    Synergi Software Limited

    For organisations wishing to implement Microsoft Dynamics 365 for Business Central, Sales, Customer Service, Field Service and Customer Insights.

  • Druid AI Chatbots and Conversational AI licenses and professional services

    Agile Business Process UK, LIMITED

    Software licenses and professional services for DRUID AI which is an advanced Conversational AI and Intelligent Automation hub that enables companies to design and deploy superior experiences for internal and external users using omnichannel interactions and business process automation

  • NEC Local Welfare Provision SaaS

    NEC SOFTWARE SOLUTIONS UK LIMITED

    Enables authorities to create and process applications for Local Welfare Provision (LWP) administration and fulfilment under the legislative regime. Flexible framework of services for an Authority to administer the fund, maintaining management control throughout the process. The NEC Local Welfare Provision SaaS can be branded to reflect the Authority's identity.