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Civica UK Limited
TranSend electronic proof of delivery (ePOD) reduces cost, time and paper involved in managing deliveries and collections, providing accurate, timely delivery information, creating operational efficiency for transport & logistics operators, and organisations with their own delivery fleet, including subcontractors.
Configurable for any delivery or collection process scenario, including specified time-windows.
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Civica UK Limited
MultiVue Share offers incremental capability building on MultiVue master data management (MDM) platform to help improve the sharing and synchronisation of data. MDM supports effective service delivery by distributing the most consistent, accurate data possible across systems in a controlled manner, and provides the most trusted data throughout your organisation.
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Civica NI Ltd
SensAI collates, annotates, stores, analyses, and processes data events from IOT devices using Machine Learning (ML) and Artificial Intelligence (AI) models. SensAI presents visual representations of data through graphical reports and dashboards - translating data and information into insights. Use cases include person, vehicle, object detection, monitoring, and outcome prediction.
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Civica UK Limited
Our analytics experts ensure you get the best out of your Power BI implementation. Offering design, implementation, and managed services, for both new and existing solutions. We apply agile delivery methods to deliver self-service BI architectures, governance models, dashboards, visualisations, as well as DAX, Power Query and Power BI training.
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Civica UK Limited
Our Service Design provides a user-centred, iterative, evidence-based approach to creating new and improved digital services. Aligned to Double Diamond and GDS Service Manual methodologies, drawing from a variety of User Research, UX Design, Business Analysis and Change techniques to successfully bring services through Discovery, Alpha, Beta and Live phases.
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Civica UK Limited
MultiVue CRM Embed is a powerful master data management (MDM) solution that integrates directly into Microsoft Dynamics 365, providing staff with a complete view of the customer. MultiVue MDM ensures the best decisions are made and best advice provided at the point of client engagement.
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Civica UK Limited
Maximize the potential of the Azure cloud platform with our extensive range of services. We enable you to concentrate on your services while we handle the intricacies of Azure, platform, and software-as-a-service. From microservices, databases to serverless computing and application transformation, we have the expertise to deliver your Azure environment.
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Civica UK Limited
Our certified UX practitioners conduct accessibility audits in line with WCAG 2.1 and 2.2 (AA and AAA). Gain compliance with the Equality Act 2010, 2018 EU Web Accessibility Directive and EN 301 549. Non-bias report outlining actionable and prioritised insights for products or services, and recommendations to fix these issues.
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Civica UK Limited
Improve financial management and processes with a single database, multi-company solution designed for schools, academies and MATs. Reduce costs, drive efficiencies and minimise manual input using configurable workflows, automated procurement processes and bank reconciliation with real-time integration. Includes general ledger, cashbook, asset management, budgeting, creditors, debtors and procurement modules.
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Civica UK Limited
Enterprise online self-service paperless and staff supported direct debits. Supporting the digital transformation agenda for public sector organisations from a small District to a large Unitary or Borough Council, Housing Associations, Schools, Universities, NHS or any public organisation.
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Civica UK Limited
Framework-based, change management services covering vision & benefits, culture, engagement, competency, change leadership that drive customer transitions and transformations. Addresses organisational, process or technology-related change by creating practical and effective change strategies, plans for mapping and managing change, roadmaps, blueprints, stakeholder engagement and mechanisms to track and realise quantifiable benefits.
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Civica UK Limited
Ensure seamless, efficient migration of existing applications and digital services from on-premise/virtual infrastructure to cloud. An expert, comprehensive and robust migration approach, including analysis, design, enablement, platform setup and transition. Managed service and support capabilities ensure migrated services are managed under governance controls and realise cloud benefits throughout their lifetime.
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Civica UK Limited
TranSend Route Planning and Optimisation integrates with TranSend ePOD. It allows organisations to manage complex route planning that maximises the use of vehicles/drivers, based on orders, weight/volume/location, vehicle capacity/time-window. System led, route building helps to reduce fuel cost, increase delivery capacity and customer satisfaction by delivering efficiently and on-time.
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Civica NI Ltd
A highly-experienced application managed service (AMS) for your existing cloud estate including applications, databases and platforms, liberating internal resources and delivering excellent business value. Our support capabilities cover Open Source and proprietary stacks (Java and .NET) and extend across IaaS, PaaS, and SaaS providing comprehensive managed services under tight SLAs.
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Civica UK Limited
Transend Fleet Management gives you a single view of your operations data, helping you proactively minimise vehicle downtime, control running costs and improve safety. TranSend improves fleet management and operational efficiency, from through whole life cost management, workshop/stores management to third-party maintenance providers.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form
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Civica UK Limited
A comprehensive professional and managed service to get the best out of the Azure platform allowing you to focus on your services and users. Provides an economical alternative to public cloud, for legacy applications that are used 24x7. Provides management, monitoring and support services under 100% UK sovereign services.
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Civica UK Limited
A professional and managed service to exploit the UKCloud platform allowing you to focus on your services and users. Our management, monitoring, support services manage UKCloud solutions hosted in Assured/Elevated PSN tiers using VMware, OpenStack, AzureStack, OpenShift cloud platforms. We offer services in Defence to host systems in the RLI.
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Civica UK Limited
A highly-experienced application managed service (AMS) for your existing cloud estate including applications, databases and platforms, liberating internal resources and delivering excellent business value. Our support capabilities cover Open Source and proprietary stacks (Java and .NET) and extend across IaaS, PaaS, and SaaS providing comprehensive managed services under tight SLAs.
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Civica UK Limited
A quick way to bring your initial ideas to life and to visualise concepts and interactions. UX Designers work with stakeholders to design a proof of concept to showcase what your service could look like using wireframes or prototypes. Designers and developers get a user-validated direction to work on.
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Civica UK Limited
The Trac recruitment system is a comprehensive applicant tracking system. Trac has been designed to meet the recruitment needs of public sector organisations, including NHS and local government. The software is universal facilitating best fit and best practices across different sectors. The system integrates with ESR and eBulk (DBS).
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Civica UK Limited
Digital360 Portal is a responsive citizen portal designed for local authorities to empower their customers to interact online 24/7. A cost effective self-service provision shifts enquiries and transactions online, streamlines activities and facilitates true end-to-end digital service delivery going beyond channel shift; driving efficiency savings fully supporting your digital strategy.
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Civica UK Limited
Modernise your existing applications, addressing technical and security debt to improve digital service flexibility, usability, resilience, and efficiency. Application modernisation allows you to extend the lifetime of your legacy applications, reducing ongoing costs whilst extending functionality through application refactoring to reduce technical debt. Modernise to public or private cloud.
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Civica UK Limited
Our GDS/CDDO aligned Discovery service is the first step in determining the purpose, scope and viability of a digital service. It focusses on understanding user needs, motivations and goals and exploring potential technical solutions. Discovery outputs set the approach for subsequent Alpha and Beta implementation.
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Civica UK Limited
Cx Housing Management is a single Housing Management platform. It’s in the cloud allowing teams to work from any location. Using its CRM, it connects customer and property information to create a single view of your data. It helps to manage residents, tenancies, rents, service charges, repairs, voids and allocations.
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Civica UK Limited
A structured means of examining the usability of an interactive system by doing an expert review or evaluating it against the usability heuristics as defined by the Nielsen-Norman Group. The goal is to cover a wide range of functionality and complexity to ensure all potential usability issues are covered.
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Civica UK Limited
We are engagement experts. We bridge the gap between the services that organisations and the people they serve – their members, patients and local population. Drawing on our years of engagement experience, we offer market and stakeholder research and insight services providing clear actionable feedback and intelligence.
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Civica UK Limited
Spydus Library Management Solution integrates library resources, digital assets, archives, events and cultural collections in one powerful, easy-to-use system and discovery platform. Spydus is scalable, easily configured and customisable for single libraries and consortia. Streamlines operations, provides workflow automation for staff and a mobile first interface for library users.
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Civica UK Limited
An efficient solution enabling organisations to better understand current processes and articulate the need for business change. Business Analysts work with your teams to visualise process inefficiencies and/or need for digitisation to support a business case through the creation of process modelling.
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Civica UK Limited
Digital360 Contact Management is a powerful CRM solution providing digitally assisted service to handle customer contact. Digital360 Contact Management can be deployed on any device, providing council employees with a holistic view of the customer and associated line-of-business systems, enabling customer requests to be efficiently resolved at first-point of contact.