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Civica UK Limited
Spydus Library Management Solution integrates library resources, digital assets, archives, events and cultural collections in one powerful, easy-to-use system and discovery platform. Spydus is scalable, easily configured and customisable for single libraries and consortia. Streamlines operations, provides workflow automation for staff and a mobile first interface for library users.
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Civica UK Limited
A managed support service, providing first to third line support for your entire Dynamics 365 digital workplace, Mon to Fri, 9am to 5pm, excluding bank holidays. Serves as the single point of contact to the user for the proactive management of incidents, requests and enhancements using ITIL best practice.
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Civica UK Limited
A framework covering strategy, roadmaps, patterns and standards aligned to business data needs; a governance service to ensure project delivery is aligned to enterprise data principles and guardrails. Identifies Buyer’s essential shared data assets, data maturity status. Improves data quality, business intelligence. Aligns technology investments with business goals.
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Civica UK Limited
A managed and proactive support service, providing first, second, third line support for your entire Microsoft 365 digital workplace. Following ITIL best practice, a flexible and scalable service for operation and improvement of all Office 365 workloads. A single point of contact for management of M365 incidents and requests.
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Civica UK Limited
A highly-experienced application managed service (AMS) for your existing cloud estate including applications, databases and platforms, liberating internal resources and delivering excellent business value. Our ITIL-aligned support covers open source and proprietary stacks (Java and .NET) and extend across IaaS, PaaS, and SaaS providing comprehensive managed services under tight SLAs.
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Civica UK Limited
Establishes your artificial intelligence (AI) governance operating model to maximise real world performance. Assess AI maturity and then establishes roles, responsibilities, processes, policies to help you govern and assure accountability and accuracy of your AI deployments. Prepares an implementation roadmap, establishes transition readiness and trains staff in AI governance.
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Civica UK Limited
UPM is the leading multi-channel platform designed to meet both member and employer administration needs of public sector pension schemes (LGPS, Police, Firefighters). Powerful workflow transforms delivery of services by reducing administration, automating and streamlining business processes, providing integration capabilities whilst achieving agile ways of working, delivering savings and efficiencies.
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Civica UK Limited
Aligned to GDS Service Manual our Alpha Beta Live Application Delivery Service is an agile, user centred approach to delivering modern, secure, scalable, cloud-first applications. Solving whole problems for users and underpinned by our Digital Services Acceleration Framework (DSF) we rapidly deliver services which delight users.
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Civica UK Limited
Our data platform architecture service provides a robust foundation for organisations to correctly implement best practice data architecture. This enables you to centralise, manage, and analyse vast datasets efficiently. Discover streamlined workflows and increased productivity with automated integration, comprehensive data governance, with secure access controls. advanced analytics and data-driven value.
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Civica UK Limited
Implement your information, retention and GDPR polices across a range of information assets, using powerful tools within Microsoft 365. Embed effective compliance through user-centric information management practices. Understand, exploit, and securely share information for business productivity using M365 technical controls and improved governance and policy measures.
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Civica UK Limited
Developing low-risk, cost-effective strategy for modernising and transforming a portfolio of applications; reducing technical debt, lowering cost of ownership, migrating to cloud for improved resilience/scalability. Develops optimal strategy/roadmap for modernisation/transformation of your portfolio; extend shelf-life, value of existing IT investments, so they evolve with changing technology, user expectations, business requirements.
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Civica UK Limited
A highly configurable and scalable SaaS solution for employee management deployed securely upon Amazon Web Services (AWS). Allows recording and processing of multiple HR case types including general enquiries, capability, grievance, disciplinary, redeployment and sickness. It’s accessible via a self-service portal using mobile devices and traditional laptops and PCs.
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Civica UK Limited
Unlock the potential of Data Science, AI, and ML to discover increased value. We prioritise identifying your distinct business outcomes and challenges, tailoring solutions that deliver tangible value. Our approach focuses on incremental delivery, fostering user engagement, and cultivating robust data platforms and in-house expertise for enduring digital transformation.
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Civica UK Limited
Tailored agile service for design and implementation of Microsoft 365 solutions, e.g., intranets, collaboration spaces, EDRM, process automation and business intelligence (BI). Our M365 build service covers the entire implementation cycle, including user research, requirements, service design, configuration, development, deployment, integration, migration, rollout, on-boarding, training, change management and managed services.
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Civica UK Limited
Single Person Discount (SPD) Monitoring Service is designed to allow users to remove the resource-intensive nature of the traditional batch biennial review;providing the ability to carry-out monthly real-time reviews on selected cases. It prevents fraud by identifying wrongful SPD awards within 8-weeks of award date, ensuring fraudulent claims are minimised.
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Civica UK Limited
Obtain maximum value from your investment in Dynamics 365 (D365), utilising configuration-first principles. Covers PoC to full-scale enterprise implementations (including integration, data migration, testing). Dynamics 365 specialists advise, design, implement and deploy Dynamics 365 in a supported and maintainable fashion (reduced risk), backed by formalised methodologies, standards, and best practices.
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Civica UK Limited
We assess the technical and practical status of your existing Business Intelligence (BI) and analytics initiatives and deliver an implementation roadmap for your operating model that supports delivery of business outcomes. We will look at the data you ingest and how it is transformed, stored, protected then prepared for analytics.
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Civica UK Limited
Strategy to leverage Microsoft 365’s powerful cloud productivity capabilities to deliver a modern workplace transformation. Whether already underway or starting afresh, our Microsoft 365 strategy and planning service defines your current position and develops an actionable M365 strategy, vision, model, scope, and prioritised implementation roadmap for future digital workplace maturity.
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Civica UK Limited
Deploys our proven, structured, service design expertise to clearly define target audience, core functionalities, feasibility and purpose of a new service. Creates a clear roadmap for bringing the service to life, ensures alignment with people’s needs, technology enablers/constraints, business processes, strategic objectives. Sets the stage for successful design, implementation, delivery.
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Civica UK Limited
Empower your business to be truly data driven, based on consolidated, trusted information source from multiple operational systems. Our DAMA trained, and certified consultants will provide the foundational components to build a complete, accurate and sharable data asset, delivering enriched insight and analytics to support you transformation.
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Civica UK Limited
The Collision Reporting and Sharing System provides a cloud-hosted solution for Police to manage road traffic collisions, investigation, and reporting. Also suitable for fleet operators who want a solution allowing their drivers to easily capture key accident information at the roadside and a comprehensive case management function for back-office users.
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Civica UK Limited
A structured evaluation of your service against web accessibility standards (WCAG 2.1/2.2, Equality Act 2010, 2018 EU Web Accessibility Directive, EN 301 549) and design/usability best practices (expert review) as defined by Nielsen-Norman Group (NN/g) usability heuristics. Performed by UX practitioners to provide prioritised, actionable insights and recommended fixes.
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Civica UK Limited
We recommend the appropriate strategy, operating model, processes, data and analytics platform architecture and deployment model, people, skills, and technology solutions to deliver high-performing data, insight, and analytics capabilities at the centre of your digital strategy. Our implementation roadmaps deliver value early and build your analytics capabilities incrementally and cost-effectively.
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Civica UK Limited
Unlock full potential of AWS cloud platform with our comprehensive professional and managed services. Let us handle the complexities of AWS infrastructure, platform, software-as-a-service offerings so you can concentrate on services and users. Our customisable solutions cover AWS infrastructure-as-a-service, platform-as-a-service, and software-as-a-service, including microservices, databases, serverless computing, application transformation.
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Civica UK Limited
Realise business value from analytics investments more quickly by offering users access to curated catalogues of data. We introduce iterative, agile processes, allowing the creation of high-quality analytics datasets from diverse data sources. Merging, enriching and adding metadata to these datasets supports self-service analytics and powers interactive reports and dashboards.
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Civica UK Limited
CFRMIS, our strategic fire risk management system provides comprehensive auditing and operational intelligence to help fire and rescue services minimise risk to the public and fire crews
Key capabilities include: Technical and Community Fire Safety, Operational Intelligence, Vulnerable Persons, Online Services, Safelincs integration.
60% UK Fire/Rescue services use CFRMIS.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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Civica UK Limited
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.
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Civica UK Limited
Our AI and Machine Learning offering not only delivers advanced analytics and productivity increases, but also emphasises AI governance. We ensure ethical and responsible use of AI technologies, adhering to industry standards and regulations. Focusing on transparency, fairness, and accountability, we enable organisations to deploy AI solutions with confidence.
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Civica UK Limited
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.