-
ROUTE 101 LIMITED
Route 101 delivers customer experience solutions providing CCaaS and UC, voice and digital channels, IVR, workforce optimisation and workforce engagement, conversational AI, PCI-DSS compliance and DTMF masking. Integrates with Civica, NEC, Capita, Northgate, Microsoft Dynamics, Salesforce and ServiceNow, enabling secure payments, carrier-grade telephony, scalability and resilience.
-
ACCESS PAYSUITE LTD
Payments on the move. PaySuite’s PCI-DSS Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.
-
ACCESS PAYSUITE LTD
Mediated card payment by telephone. PaySuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Open Banking and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne Adelante, ABS, WPM and Capita Integra.
-
ACCESS PAYSUITE LTD
Income Management. PaySuite’s PCI-DSS Payments Service includes Income Reconcilliation, Reports, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.
-
ACCESS PAYSUITE LTD
Collections Portal is a digital invoicing and debt recovery solution with the capability of sending personalised payment notifications via email and SMS using corporate branding. Collections Portal manages correspondence so you know if messages were received, opened and which prompted payment. Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.
-
ACCESS PAYSUITE LTD
Self-service Touch Tone telephone payments. Paysuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, TechnologyOne, ABS, WPM and Capita Integra.
-
ACCESS PAYSUITE LTD
Online payments by debit/credit card. Paysuite's Payment Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, ABS, TechnologyOne, WPM and Capita Integra.
-
ROUTE 101 LIMITED
Route 101 delivers a cloud contact centre and ticketing solution using Zendesk. Zendesk supports voice and digital channels, case management, ticketing, workforce optimisation, PCI DSS compliance and conversational AI. Integrates with Salesforce, ServiceNow, Civica, Dynamics and public sector systems, supporting UK data residency, scalability, high availability and secure remote working.
-
APIRA LIMITED
Apira provides specialist services to help NHS, local authority, emergency services to realise their digital journey through business case justification, specification, procurement, deployment of Electronic Document Management (EDM) and scanning solutions. Supplier agnostic, our skills/experience with CCube (OSIT), Mizaic (MediViewer) and Civica (Cito) etc will make your implementation successful,
-
APIRA LIMITED
Apira provides specialist ongoing support services to help NHS, local authority, emergency services realise their digital journey through business case justification, specification, procurement, deployment of Electronic Document Management (EDM) and scanning solutions. Supplier agnostic, our skills/experience with CCube (OSIT), Mizaic (MediViewer) and Civica (Cito) etc will make your implementation successful,
-
ACUITY APPLIED LIMITED
Acuity Applied Limited is a leading digital consultancy with expertise in the local government space. We have extensive experience delivering digital services from Housing Management, Parking, Council Tax, Planning through to Adult and Childrens Social Care.
-
APIRA LIMITED
Apira provides specialist set up and migration services to help NHS, local authority, emergency services realise their digital journey through business case justification, specification, procurement, deployment of Electronic Document Management (EDM)/scanning solutions. Supplier agnostic, our skills/experience with CCube (OSIT), Mizaic (MediViewer) and Civica (Cito) etc will make your implementation successful.
-
CIVICA UK LIMITED
The ECLIPSE solution for Complex Learning Disability and Mental Health provides a secure digital and mobile platform that enables staff to access the information they need, when they need it, to ensure the best possible care outcomes for service users.
-
CIVICA UK LIMITED
A managed support service, providing first to third line support for your entire Dynamics 365 digital workplace, Mon to Fri, 9am to 5pm, excluding bank holidays. Serves as the single point of contact to the user for the proactive management of incidents, requests and enhancements using ITIL best practice.
-
CIVICA UK LIMITED
Customised managed service for Azure and AWS Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) via SLAs. Deploys SC-cleared staff ensuring security and compliance, automated provisioning and service configuration via DevOps tools, up to 24/7 service desk, support engineering. Monthly reporting, quarterly reviews on adoption, transition, projects, service monitoring, patching, configuration, optimisation.
-
CIVICA UK LIMITED
As part of our continued commitment to supporting customers using our CareFirst product, we are able to host your solution in a secure, resilient and managed way allowing you to focus your resources on getting the most out of your systems.
-
CIVICA UK LIMITED
Streamline data ingestion, processing and delivery with our data pipeline service. Utilising scalable and resilient pipelines, we ensure seamless data flow across systems, enabling real-time analytics and facilitating data-driven decision-making for organisations of all sizes. Implements robust data pipelines to streamline data workflows, enhance data quality, automation, drive operational efficiency.
-
CIVICA UK LIMITED
This helps organisations build and sustain a strong data skills capability and culture, ensuring data is treated as a strategic organisation-wide asset. It provides a structured approach to assessing, developing, embedding professional data skills throughout the workforce, aligned with organisational objectives and recognised best practice frameworks (GDAD, SFIA), industry standards.
-
CIVICA UK LIMITED
Identify how to maximise value from your legacy applications/start your app modernisation journey via cost-effective, low impact Healthcheck. Scope: user experience; resilience, availability, scalability, performance; maintainability, portability, extensibility, deployment; data quality/governance; accessibility/inclusion; connectivity/interoperability; security; hosting. Identifies key risks/issues, opportunities for improvement; providing prioritised recommendations/remediation actions.
-
CIVICA UK LIMITED
Our GDS and CDDO aligned Discovery service is the first step in determining the purpose, scope, and viability of a digital service. It focusses on understanding user needs, motivations and goals and exploring potential technical solutions. Discovery outputs set the approach for subsequent Alpha and Beta implementation.
-
CIVICA UK LIMITED
This GDS/TCOP aligned Discovery helps reduce technical debt and extends life of legacy applications by investigating the scope, feasibility and technical options for an application transformation or modernisation. Its scope covers user experience, technology, data, and process. Discovery outputs define scope, solutions, RAID, project plan for subsequent implementation project.
-
CIVICA UK LIMITED
Aligned to GDS Service Manual our Alpha Beta Live Application Delivery Service is an agile, user centred approach to delivering modern, secure, scalable, cloud-first applications. Solving whole problems for users and underpinned by AI enabled research, design and development processes, we rapidly deliver services which delight users.
-
CIVICA UK LIMITED
Captures your organisation’s vision/needs and drives value/ROI from investment in Dynamics 365 (D365) by exploring what is possible using existing Dynamics 365 functionality; maps user needs/stories to existing functionality; produces actionable product backlog which can be implemented using three low risk discovery levels (Bronze, Silver, Gold), plus custom packages.
-
CIVICA UK LIMITED
ECLIPSE SEND (Special Education Needs and Disability) provides a Code of Practice compliant solution to managing the referral, processing and management of EHCPs for Local Authorities. Tracking progress against key milestones in the process as well as producing the SEN2 return.
-
CIVICA UK LIMITED
Optimise your data landscape with our Data Platform Implementation service. Build secure, scalable solutions tailored to your requirements in the cloud or on-premise. Leverage our expertise in data warehousing, data lakes, data quality, integration, governance, and analytics to become agile, data driven, unlocking insights and propelling your organisation’s growth.
-
CIVICA UK LIMITED
A swift solution for bringing initial ideas to life and visualising concepts/interactions. UX designers collaborate closely with stakeholders to design a proof-of-concept, showcasing what your service could look like using wireframes/prototypes. Designers/developers gain a user-validated direction to work on, ensuring the final product meets user expectations and stakeholder objectives.
-
CIVICA UK LIMITED
Quantifies data quality risk to business needs. DQ performance targets merge business need criticality with impact on need of critical data. Tailored DQ views for different data governance roles. Enables data drift tracking for AI and ML models. Integrates with off-the-shelf DQ tools. BI tool agnostic. Innovative DQ measurement approach.
-
CIVICA UK LIMITED
A highly experienced application managed service (AMS) for your existing cloud estate including applications, databases, and platforms, liberating internal resources, and delivering excellent business value. Our ITIL-aligned support covers open source and proprietary stacks (Java/.NET) and extend across IaaS, PaaS, and SaaS providing comprehensive managed services under tight SLAs.
-
CIVICA UK LIMITED
Implement your information, retention and GDPR polices across a range of information assets, using powerful tools within Microsoft 365. Embed effective compliance through user-centric information management practices. Understand, exploit, and securely share information for business productivity using M365 technical controls and improved governance and policy measures.
-
CIVICA UK LIMITED
Education Case Management is a trailblazing product for Local Authorities covering universal and targeted case management services such as Education Welfare, Psychology, EAL, SEND and more. It’s available as SaaS for customers seeking to implement the most intuitive Case Recording tool on the market.