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4 results found containing "Digital Space" in Lot 2: Cloud software in the category Interactive voice response (IVR)
Digital Space Cloud Services Limited
Provides a web based easily integrated, directed webchat experience for your users allowing them to be navigated through a defined list of questions and answers utilising multi-media responses, including video and images. Able to deflect users and answer simple questions or gather information, using a member of staff when necessary.
Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other Digital Space solutions such as Automated Answer, Softphone, Wallboard, Webchat and Autodialler.
Mitel Cloud is a subscription based solution for businesses wanting to consume UC and omni-channel contact centre services from the cloud. The solution is hosted in geo-diverse data centres and can be delivered over the public internet or a customer's private wide area network
X-Series provides UCaas, CCaas and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.