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Informed Solutions Ltd
Informed’s AI for Intelligent Document Processing service enables digital transformation of services and operations which use complex documents and unstructured data. We apply leading-edge AI techniques (computer vision, natural language understanding, machine learning, LLMs) to automate processes, provide new insights and unlock the value of data held in unstructured formats.
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Informed Solutions Ltd
Informed’s Beta method builds your GOV.UK service using agile, user-centred design techniques and tests it during Private and Public Beta stages. It ensures your service will integrate with (or replaces) existing services and prepares for the transition to live. Our approach has successfully passed 20+ GDS/CDDO assessments at Public Beta.
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Informed Solutions Ltd
Our Robotic Processes Automation (RPA) service offers specialist, accredited expertise in cloud-based RPA solutions, including the development of RPA strategy, design, and subsequent implementation. Expertise in Microsoft Flow, Pega RPA, Automation Anywhere, Blue Prism or UIPath and complementary AI technologies made available working in Agile settings in multi-disciplinary, blended teams.
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Informed Solutions Ltd
This Service Design, Implementation and DevOps Service offers design, build and support services, agile coaching, DevOps continuous integration, user research, UX and service design for cloud-based solutions.
All services are based on proven methods designed to ensure compliance with GOV.UK and Scotland’s Digital First Service Standard.
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Informed Solutions Ltd
Our Site Reliability Engineering (SRE) service ensures optimal performance, scalability, and reliability of your digital services. With a focus on proactive monitoring and rapid response, we leverage cutting-edge technologies and SRE best practice to monitor, detect, and resolve issues to cost-effectively minimise downtime and enhance business continuity and user satisfaction.
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Informed Solutions Ltd
Our Geographic Information Services offer solutions to new GIS cloud or on-premise services, or migrating systems to cloud based services. With experience in Land, Property, Environment, Transport and Utilities we provide independent GIS data management, analytics and Agile, DevOps GIS services (including for ESRI, FME, GeoServer, Leaflet, OpenLayers and QGIS).
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Informed Solutions Ltd
Informed’s AI Data Readiness Review investigates the opportunity of using your data to build predictive analytics that can help you take better decisions. Using samples of your operational datasets, our Data Scientists explore the variability within your data to uncover patterns and correlations that support Machine Learning predictive models.
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Informed Solutions Ltd
Our Cloud Migration and Legacy Transformation service offers expertise in legacy migration and decommissioning strategy and implementation. We specialise in modernising services, migrating mission critical secure data systems to the cloud and re-engineering those services to take advantage of the latest advances in automation, continuous integration pipelines and serverless architecture
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Informed Solutions Ltd
Our Current State Assessment service is a comprehensive methodology for analysing current systems, architecture, infrastructure, information and processes, identifying gaps, problems and opportunities for improvement. It is holistic and considers not only the systems and processes themselves, but also their organisational and policy context and the people who use them.
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Informed Solutions Ltd
Our Case Management and Decision Support service transforms efficiency and effectiveness through the application of automation, AI and data analysis technology. The service analyses decision-making workflows and casework information to identify bottlenecks, problems and opportunities, delivering practical solutions and roadmaps to make better use of data and AI in casework.
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Informed Solutions Ltd
Our agile Service Desk provides a technology agnostic single point of contact (SPOC) to resolve user and technology issues. Using our extensive public sector experience, we tailor our services to meet business goals, remediating impaired services to exceed agreed SLAs and KPIs, whilst ensuring a great user experience.
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Informed Solutions Ltd
Informed’s Digital Product Management and Delivery service provides the advice, guidance and expertise you need to deliver user centred digital products that achieve your strategic outcomes. The service provides the capability and capacity you need to understand user needs, shape your product vision and roadmap, and deliver value with agility.
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Informed Solutions Ltd
Informed’s Natural Language Processing (NLP) service intelligently selects, develops/fines-tunes and deploys NLP capabilities to enable innovative digital transformation of services and operations. We apply leading-edge techniques (natural language understanding, named entity recognition, LLMs, predictive analysis) to automate workflows, provide new insights and unlock the value of structured and unstructured data.
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Informed Solutions Ltd
Our Client-side Advice and Partnering service offers end-to-end client-side support for transformation initiatives. A highly collaborative and flexible service that deploys proven expertise at scale across the full range of DDaT and advisory capabilities including strategy development, delivery management, demand shaping, architecture development, research and design, upskilling and supplier assurance.
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Informed Solutions Ltd
Informed Solutions’ Data Architecture services model and design the full-stack of data, flows, systems, and technology that enable you to execute your data strategy and business strategy. The service ensures a clear line of sight between the outcomes you want to achieve and the underpinning data and technology architecture.
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Informed Solutions Ltd
We provide service architecture that can be tailored to deliver an optimised service management experience. Our highly experienced agile practitioners provide a service desk, system support, automated testing and deployment, continuous integration, operational monitoring, service improvement and service integration using configurable frameworks based on DevOps, ITIL and SIAM.
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Informed Solutions Ltd
Informed’s GOV.UK Service Standard-aligned Alpha method applies agile, user-centred design to rapidly validate and refine solution options through prototyping and testing, de-risking delivery by tackling areas of highest risk. Our approach has successfully passed 20+ GDS/CDDO assessments for complex services at all stages (including Alpha).
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Informed Solutions Ltd
Our DevOps Live Service Operations service provides end-to-end operational management for multi-disciplinary agile DevOps teams that continuously improve live services. We ensure service availability, reliability, and performance, rapid incident response and resolution, pro-active operational monitoring and maintenance, CI/CD, whilst accelerating continuous development through automation of self-service infrastructure and release pipelines.
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Informed Solutions Ltd
Informed Solutions’ Data Analytics services deliver the user centred data analytics solutions that enable you to realise actionable insights and value from your data. The service provides the full-stack capability and capacity you need to design, build, run, and improve the analytics solutions that underpin your data strategy and architecture.
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Informed Solutions Ltd
Our Business Analysis services provides end-to-end research and analytical services for your operations, workflow and customer insights. We employ traditional techniques such as business process modelling and requirements engineering as well as Agile Business Analysis services such as Service Performance Analysis and Behaviour Driven Development requirements capture.
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Informed Solutions Ltd
Informed provides service-centric AI Proof-of-Concepts which focus on operationalising AI in complex Government and regulatory environments to deliver tangible business value as quickly as possible. Our approach combines Data Science, User Centred Design and agile delivery to ensure proofs-of-concept can rapidly scale into enterprise/national operation.
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Informed Solutions Ltd
Informed’s Software Engineering service delivers the cloud-first solutions that enable you to realise value by delivering products and services more quickly, reliably and often. The service provides the full-stack capability and capacity you need to simplify and automate how software and infrastructure is provisioned, managed, built, tested, released and monitored.
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Informed Solutions Ltd
Front-end Toolkit: An advanced digital service for creating easy to use, secure, web forms that capture the full range of information types including structured data, text, documents, and geospatial information. The service is compatible with multiple devices and browsers and compliant with government standards including the GOV.UK Design System.
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Informed Solutions Ltd
Informed’s digital Service Design service uses an agile and iterative methodology to research, co-design, prototype and continuously improve great digital public services that put users at the forefront. The service creates end-to-end digital services that deliver on your policy goals and digital transformation strategy whilst solving whole problems for users.
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Informed Solutions Ltd
Our Incident and Problem Management service ensures rapid resolution of IT disruptions and investigates root causes to prevent future occurrences. Incidents and problems are addressed quickly to minimise operational impact in a cost-effective manner to improve service reliability, availability, and user satisfaction.
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Informed Solutions Ltd
Informed Solutions’ Data Engineering services deliver the user centred data solutions that enable you to realise growth, customer value, and operational value from your data. The service provides the full-stack capability and capacity you need to design, build, run, and improve the solutions that underpin your data strategy and architecture.
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Informed Solutions Ltd
Our IT Service Management service provides comprehensive, end-to-end, enterprise service management across the full service lifecycle for complex, business-critical IT and digital services. Our approach provides ITSM expertise from lead to support levels, and evaluates and optimises IT service delivery capabilities and operating models to achieve optimal, cost-effective service delivery.
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Informed Solutions Ltd
Our Digital Transformation Strategy & Roadmaps services combine our technology-independent expertise in digital strategy with extensive practical experience of transformation programme delivery based on GOV.UK service standards. This ensures that our digital strategies, roadmaps, business cases and blueprints strike the right balance; being visionary yet practical and feasible.
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Informed Solutions Ltd
Informed’s Network Architecture service provides design and assurance of cloud, hybrid cloud, on-premise, and multi-cloud network architectures. Our service enables secure, resilient, performant multi-tenant networks. Our Enterprise, Solution, and Technical Architects provide designs across the full product and solution lifecycle, from concept, design, build, to continuous improvement in live operations.
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Informed Solutions Ltd
Our Business Architecture service provides a strategic framework that aligns business objectives, processes, systems, and resources to drive organisational effectiveness and agility. We offer Digital Target Operating and Organisation Model development as well as business process design and business architecture transition sates following the TOGAF architectural framework.