-
Civica UK Limited
Civica Housing Enforcement is an agile case management solution providing complaints, inspection and risk rating capability. It allows you to define and configure standard activity task paths, record asset critical information and conduct HHSRS inspections. It includes Civica Regulatory Services platform core functionality e.g. automated decision making and bulk communications.
-
Civica UK Limited
Civica Licensing is a case management system supporting all aspects of local authority licensing incl LA 2003, taxi, housing (HMO) and gambling, from receiving and validation of application to issue and management of licences. It's scalable and offers efficiences via workflow and automation of documentation e.g communication and decision making.
-
Civica UK Limited
Civica Licensing Register provides intuitive online search capability for all licences, including licensing act 2003, taxis, housing (including HMO) and gambling meeting the legislative requirement to hold a register. It reduces FOI requests and lowers administrative overheads by enabling representation against active applications, which populates the back-office module.
-
Civica UK Limited
Civica Trading Standards delivers local authorities an intelligent regulatory services solution, enabling management of inspections, complaints, samples, notices and other investigations. Designed with local authorities, it enables intelligent case association ensuring awareness of related incidents. It offers efficiencies via workflow and document automation such as, communication and decision making.
-
Civica UK Limited
Civica Environmental Health delivers local authorities an intelligent regulatory services solution, enabling management of inspections, complaints, samples, notices and other investigations. Designed with local authorities, it enables intelligent case association ensuring awareness of related incidents. It offers efficiencies via workflow and document automation e.g. communication and decision making.
-
Civica UK Limited
Civica Regulatory Services has been developed with local authorities to deliver high levels of service to citizens. Supporting shared service, collaborative and primary authority working. It offers efficiencies via workflow and document automation. It includes two modules; Anti-Social Behaviour (ASB), Licensing, Trading Standards, Environmental Health, Housing Assistance or Housing Enforcement.
-
Civica UK Limited
Civica Citizen Portal is a public-facing website that links directly with modules in the Regulatory Services platform. Citizens can apply online for licences and log service requests. It supports the upload of attachments and integrates with your payment engine. Forms submitted via the portal auto-populate the back-office module.
-
Civica UK Limited
Civica Housing Assistance is an agile solution providing comprehensive back-office management for any enquiry, grant or loan. From entering a simple grant enquiry through to carrying out an assistance inspection visit with corresponding communication. Core Regulatory Services platform capability; bulk communications, workflow designer, alerts and form creation are included.
-
Civica UK Limited
Civica Anti-Social Behaviour supports all aspects of ASB incidents management, community protection orders and community protection notices. Intelligent case association provides insight to teams. Underpinned by the core Regulatory Services platform, capabilities include workflow and document automation such as communication and decision making.
-
Civica UK Limited
Civica’s Digital Mail Service processes physical inbound/outbound mail that comes in/out of your organisation, helping to increase efficiency/reduce costs. Our mailroom services save you money/reduce workload for your staff.
Using a digital mail service supports your digital transformation agenda and transition to paperless working;making your organisation greener/saving money/improving process efficiencies.
-
Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the processing of Parliamentary Questions (with real-time interaction with the PQ system), the management of Ministerial Correspondence and Treat Official Correspondence (case management).