-
Civica UK Limited
Civica Housing Enforcement is an agile case management solution providing complaints, inspection and risk rating capability. It allows you to define and configure standard activity task paths, record asset critical information and conduct HHSRS inspections. It includes Civica Regulatory Services platform core functionality e.g. automated decision making and bulk communications.
-
Civica UK Limited
Civica Licensing is a case management system supporting all aspects of local authority licensing incl LA 2003, taxi, housing (HMO) and gambling, from receiving and validation of application to issue and management of licences. It's scalable and offers efficiences via workflow and automation of documentation e.g communication and decision making.
-
Civica UK Limited
Civica Licensing Register provides intuitive online search capability for all licences, including licensing act 2003, taxis, housing (including HMO) and gambling meeting the legislative requirement to hold a register. It reduces FOI requests and lowers administrative overheads by enabling representation against active applications, which populates the back-office module.
-
Civica UK Limited
Civica Trading Standards delivers local authorities an intelligent regulatory services solution, enabling management of inspections, complaints, samples, notices and other investigations. Designed with local authorities, it enables intelligent case association ensuring awareness of related incidents. It offers efficiencies via workflow and document automation such as, communication and decision making.
-
Civica UK Limited
Civica Regulatory Services has been developed with local authorities to deliver high levels of service to citizens. Supporting shared service, collaborative and primary authority working. It offers efficiencies via workflow and document automation. It includes two modules; Anti-Social Behaviour (ASB), Licensing, Trading Standards, Environmental Health, Housing Assistance or Housing Enforcement.
-
Civica UK Limited
Civica Citizen Portal is a public-facing website that links directly with modules in the Regulatory Services platform. Citizens can apply online for licences and log service requests. It supports the upload of attachments and integrates with your payment engine. Forms submitted via the portal auto-populate the back-office module.
-
Civica UK Limited
Civica Housing Assistance is an agile solution providing comprehensive back-office management for any enquiry, grant or loan. From entering a simple grant enquiry through to carrying out an assistance inspection visit with corresponding communication. Core Regulatory Services platform capability; bulk communications, workflow designer, alerts and form creation are included.
-
Civica UK Limited
Civica CE simplifies civil enforcement management to deliver a better service to your community.
You can automate a range of processes from Moving Traffic Offences (MTO), Tolling, parking and permits administration to digital CCTV-based enforcement, increasing efficiency and productivity.
Instant access to real-time data allows proactive task and resource prioritisation.
-
Civica UK Limited
Civica Anti-Social Behaviour supports all aspects of ASB incidents management, community protection orders and community protection notices. Intelligent case association provides insight to teams. Underpinned by the core Regulatory Services platform, capabilities include workflow and document automation such as communication and decision making.
-
Civica UK Limited
MultiVue Enrich offers incremental capability building on MultiVue master data management (MDM) to ensure internal data can be verified against external reference data sources. With MultiVue MDM this ensures you can trust the accuracy of your data and distribute your single view of the customer across your organisation with confidence.
-
Civica UK Limited
MultiVue Share offers incremental capability building on MultiVue master data management (MDM) platform to help improve the sharing and synchronisation of data. MDM supports effective service delivery by distributing the most consistent, accurate data possible across systems in a controlled manner, and provides the most trusted data throughout your organisation.
-
Civica UK Limited
MultiVue CRM Embed is a powerful master data management (MDM) solution that integrates directly into Microsoft Dynamics 365, providing staff with a complete view of the customer. MultiVue MDM ensures the best decisions are made and best advice provided at the point of client engagement.
-
Civica UK Limited
Digital360 Portal is a responsive citizen portal designed for local authorities to empower their customers to interact online 24/7. A cost effective self-service provision shifts enquiries and transactions online, streamlines activities and facilitates true end-to-end digital service delivery going beyond channel shift; driving efficiency savings fully supporting your digital strategy.
-
Civica UK Limited
Digital360 Contact Management is a powerful CRM solution providing digitally assisted service to handle customer contact. Digital360 Contact Management can be deployed on any device, providing council employees with a holistic view of the customer and associated line-of-business systems, enabling customer requests to be efficiently resolved at first-point of contact.
-
Civica UK Limited
The powerful capabilities of MultiVue master data management (MDM) platform can be leveraged as a service to process batches of supplied data and apply a standardised deduplication and data cleansing procedure. MultiVue MDM provides an aggregated and cleansed output dataset that combines data quality and quantity of the processed files.
-
Civica UK Limited
MultiVue master data management (MDM) solution is fully embedded within Microsoft Dynamics 365 to provide real-time complete and accurate views of customers in Dynamics 365. With MultiVue MDM this ensures your portal or contact centre is populated faster, with trusted data to better serve your person(s) of interest.
-
Civica UK Limited
MultiVue master data management (MDM) solution provides a consolidated view of more reliable information, from across multiple operational systems. With MultiVue MDM this data is provided as a complete, accurate and sharable source to enable both enterprise-wide business intelligence and reliable analytics as well as insight to enhance customer engagement.
-
Victoria Forms
Victoria Forms design specialised electronic forms solutions; providing a library of 325+ online template eForms and Calculators for: Revenues, Benefits, Licensing, HMO, Environmental Health, Planning and more. Our eForms are tailored for corporate branding, provide in-form intelligence and data validation; plus options for PDF/XML export, evidence capture, and payment integration.