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Civica UK Limited
Civica’s Framework covers all aspects of MDM from readiness assessment, technology selection and implementation to establishing effective governance roles and processes to create Golden Records for a reliable Single View, including matching and survivorship rules plus workflow for data stewards. Single or multi-domain MDM for operational or analytical use cases
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Civica UK Limited
Using Power Platform Service within your organisation can avoid data egress and security concerns. Civica’s tried and tested approach will provide a strategy, framework, training and necessary tooling, including Centre of Excellence, to ensure maximum Return on Investment and benefits realisation within Power Apps, Power BI and Power Automate Development.
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Civica UK Limited
Civica’s proven framework includes rich set of reference models to accelerate production of data models (conceptual, logical, physical), relationship matrices, business glossaries plus data integration architectures for operational and analytical use cases. Civica Data Architects hold TOGAF and DAMA CDMP certifications and use Visio, ER-Studio, Sparx EA, ArchiMate modelling tools.
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Civica UK Limited
Civica’s proven framework will help you establish governance structures ensuring your data is effectively managed as a critical business asset. The governance framework includes maturity, change management, roles (data owners, stewards, custodians), responsibilities, literacy, training, education, communications, principles, policies, standards, processes, procedures, ethics, compliance (e.g. GDPR / DPA18 and ISO27001).
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Civica UK Limited
Proven framework-based approach, aligned with DAMA DMBoK, implements best practice Data Quality (DQ) tools, techniques, processes for ISO8000 compliance, enabling you to measure, monitor and improve quality of data. Civica works with you to define business and DQ rules and utilises most appropriate profiling and cleansing tools for your needs.
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Civica UK Limited
Provides a series of Microsoft Bot Framework extensions enabling rapid deployment of task conversational Chatbot applications. In-depth expertise in Microsoft LUIS and a wide range of API-based integration technologies enables conversational designs to scale for all Chatbot deployments with bespoke NLP and intent mapping where required.
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Civica UK Limited
From Civica’s data academy we can tailor formal training, mentoring and support to best meet your needs to upskill your inhouse team. Modules cover all aspects of data and analysis, such as: Data Modelling, Data Engineering, advanced SQL, Data Factory, Data Bricks (R, Python), Synapse, Power BI (DAX, Power Query).
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Civica UK Limited
Civica will ensure the efficient and stable operation of secured cloud services with Security-cleared personnel operating from an accredited high-security facility and working with NCSC-approved standards. We will also support the assessment, design, implementation, and management of cloud services hosting data up to TOP-SECRET level, with an emphasis on cyber-security.
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Civica UK Limited
A secure, end-to-end, legacy data and document migration and conversion service for cloud and on-premise data sources. Civica’s proven framework encapsulates industry best-practice to simplify, de-risk, accelerate the migration and conversion lifecycle from strategy development, planning, design, data profiling and cleansing, ETL implementation and testing, to live migration and reconciliation.
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Civica UK Limited
Using our proven methodology, Civica’s Microsoft Power Platform Business Transformation Service helps reimagine, streamline, automate and integrate processes for efficiency savings, customer service value-add and freeing bandwidth for innovation. The service includes strategy development, user research and baseline assessment, process re-engineering, change management, planning, implementation, integration, skills transfer and rollout.
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Civica UK Limited
Our analytics experts ensure you get the best out of your Power BI implementation. Offering design, implementation, and managed services, for both new and existing solutions. We apply agile delivery methods to deliver self-service BI architectures, governance models, dashboards, visualisations, as well as DAX, Power Query and Power BI training.
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Civica UK Limited
Our certified UX practitioners conduct accessibility audits in line with WCAG 2.1 and 2.2 (AA and AAA). Gain compliance with the Equality Act 2010, 2018 EU Web Accessibility Directive and EN 301 549. Non-bias report outlining actionable and prioritised insights for products or services, and recommendations to fix these issues.
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Civica UK Limited
Ensure seamless, efficient migration of existing applications and digital services from on-premise/virtual infrastructure to cloud. An expert, comprehensive and robust migration approach, including analysis, design, enablement, platform setup and transition. Managed service and support capabilities ensure migrated services are managed under governance controls and realise cloud benefits throughout their lifetime.
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Civica UK Limited
A highly-experienced application managed service (AMS) for your existing cloud estate including applications, databases and platforms, liberating internal resources and delivering excellent business value. Our support capabilities cover Open Source and proprietary stacks (Java and .NET) and extend across IaaS, PaaS, and SaaS providing comprehensive managed services under tight SLAs.
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Civica UK Limited
Modernise your existing applications, addressing technical and security debt to improve digital service flexibility, usability, resilience, and efficiency. Application modernisation allows you to extend the lifetime of your legacy applications, reducing ongoing costs whilst extending functionality through application refactoring to reduce technical debt. Modernise to public or private cloud.
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Civica UK Limited
User-centricity from the project start through focus groups, interviews and workshops. Our User Researchers provide User Testing. UX and Visual Designers produce Site maps, wireframes or lo-fi prototypes and content catalogues. Business analysts provide use case modelling, data modelling, and requirements analysis. Prepare for go-live with training and interactive prototypes.
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Civica UK Limited
Strategy to improve long term success and ROI of Dynamics 365 (D365) projects by advising on planning/discovery/implementation approach for a successful Dynamics 365 (D365) CRM implementation. Supports single citizen or customer view, to capture the right data for strategic insight, align vision with Dynamics 365 future roadmap and improve performance.
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Civica UK Limited
Captures your organisation’s vision/needs and drives value/ROI from investment in Dynamics 365 (D365) by exploring what is possible using existing Dynamics 365 functionality; maps user needs/stories to existing functionality; produces actionable product backlog which can be implemented using three low risk discovery levels (Bronze, Silver, Gold), plus custom packages.
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Civica UK Limited
Outsource your initiatives to our analytics experts and insights technology. Our consultants work with you to define the business problem, identify and ingest data to our secure platform, identify and build custom algorithms, or customise our prebuilt models, and deliver the insights to you and your applications.
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Civica UK Limited
Power Platform offers a low/no-code approach, allowing a more streamlined approach to build and deploy powerful business applications, automate common business processes and create user-friendly data-driven dashboards and reports.
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Civica UK Limited
A managed and proactive support service, providing first, second, third line support for your entire Microsoft 365 digital workplace. Following ITIL best practice, a flexible and scalable service for operation and improvement of all Office 365 workloads. A single point of contact for management of M365 incidents and requests.
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Civica UK Limited
A managed support service, providing first to third line support for your entire Dynamics 365 digital workplace, Mon to Fri, 9am to 5pm, excluding bank holidays. Serves as the single point of contact to the user for the proactive management of incidents, requests and enhancements using ITIL best practice.
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Civica UK Limited
A comprehensive, tailored managed service to manage your Azure IaaS, PaaS services underpinned by SLAs. Provides SC-cleared staff. Monthly reporting and quarterly reviews. Covers service adoption, transition and migration projects, cloud service monitoring, patching, configuration, optimisation. DevOps provisioning and Service configuration using ARM. Up to 24/7 service desk/support engineering.
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Civica UK Limited
Provides out of the box Microsoft Dynamics 365, securely hosted and managed within a UK-based, IL3 (UKCloud) data centre. The SaaS offering has been accredited for Official Sensitive use by the Home Office, can process Official Sensitive data out-of-the-box and offers PSN-P connectivity.
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Civica UK Limited
We work with our clients to define their cloud platform strategy through coherent architectures, strategic alignment, roadmaps and migration strategies. The approach sets out a vision, enterprise architecture and roadmap for the deployment and management of cloud technology aligned to the organisation’s strategic objectives.
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Civica UK Limited
Empower your business to be truly data driven, based on consolidated, trusted information source from multiple operational systems. Our DAMA trained, and certified consultants will provide the foundational components to build a complete, accurate and sharable data asset, delivering enriched insight and analytics to support you transformation.
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Civica UK Limited
Tailored agile service for design and implementation of Microsoft 365 solutions, e.g. intranets, collaboration spaces, EDRM, process automation and business intelligence (BI). Our M365 build service covers the entire implementation cycle, including: user research, requirements, service design, configuration, development, deployment, integration, migration, rollout, on-boarding, training, change management and managed services.
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Civica UK Limited
Define and prioritise the business outcome or problem, and implement an analytics, machine learning or data science solution tailored to meet your needs. Delivers value in stages to gain user engagement, and build a data and analytics platform and in-house skills to underpin your data science initiatives and digital business.
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Civica UK Limited
Aligned to GDS Service Manual our Alpha Beta Live Application Delivery Service is an agile, user centred approach to delivering modern, secure, scalable, cloud-first applications. Solving whole problems for users and underpinned by our Digital Services Acceleration Framework (DSF) we rapidly deliver services which delight users.
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Civica UK Limited
The Collision Reporting and Sharing System provides a cloud-hosted solution for Police to manage road traffic collisions, investigation and reporting. Also suitable for fleet operators who want a solution allowing their drivers to easily capture key accident information at the roadside and a comprehensive case management function for back-office users.