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3 results found containing pentagull in Lot 2: Cloud software in the category Contact management
Pentagull Ltd
ESB Customer Services CRM is a cloud software service that readily and effectively meets all of your customer contact needs for managing customer demand across all channels through to service fulfilment in local government and public services. It provides the ability to design, deliver and scale as your requirements change.
ESB Customer Engagement module combines our Elected Members Enquiries, Information Requests and Customer Feedback products to create one incredibly priced one stop shop for managing all your customer enquiries.
ESB Customer Feedback system is a comprehensive system covering corporate complaints, compliments and comments as well as adult and children’s services complaints. All of this is managed on one platform with customers feedback being automatically routed to the relevant officers.