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7 results found containing pentagull in Lot 2: Cloud software in the category Customer relationship management (CRM)
Pentagull Ltd
A cloud software service that meets all the requirements for the management of ward funding applications. With a strong emphasis on mobile working, the system streamlines the application process to keep input time to a minimum. Workflow that effectively manages the approval, validation and payment sub-processes within the application procedure.
ESB Elected Members Enquiries system is a cloud software service that readily and effectively meets all the requirements for managing councillor enquiries across the organisation, from initiating the enquiry through our intuitive and simple online form through to case resolution via back-office.
ESB Self-Service Portal is a cloud software service for the delivery of online digital transactions through the use of modern, responsive and highly configurable online forms. It also includes a number of pre built forms to deliver unrivalled value for money.
ESB Customer Services CRM is a cloud software service that readily and effectively meets all of your customer contact needs for managing customer demand across all channels through to service fulfilment in local government and public services. It provides the ability to design, deliver and scale as your requirements change.
ESB Customer Engagement module combines our Elected Members Enquiries, Information Requests and Customer Feedback products to create one incredibly priced one stop shop for managing all your customer enquiries.
ESB Customer Feedback system is a comprehensive system covering corporate complaints, compliments and comments as well as adult and children’s services complaints. All of this is managed on one platform with customers feedback being automatically routed to the relevant officers.
Our Elected Members module brings together our Members Enquiries and Ward Funding products to create one incredibly priced one stop shop for managing these processes. Members enquiries and ward funding requests are all catered for in one place.