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KHIPU NETWORKS LIMITED

Palo Alto Networks Strata Cloud Manager (SCM)

Palo Alto network Strata® Cloud Manager is an AI-powered unified solution for managing and operating the NGFWs and SASE deployments. By combining AI-driven intelligence, aggregated telemetry, integrated automations and threat intelligence, it helps security teams stay ahead of emerging risks, deliver actionable insights, maintain optimal performance, and reduce operational costs.

Features

  • AI‑powered unified management: Single pane cloud management NGFWs and SASE
  • Consistent security policy enforcement rules across firewalls and SASE deployments
  • Best‑practice recommendations: Real‑time guidance to eliminate policy misconfigurations
  • Policy anomaly and policy drift detection and automated remediation
  • Strata Copilot: Natural‑language assistant offering guided next‑step recommendations
  • Proactive health and performance monitoring: AIOps‑based insights optimising infrastructure health
  • Lifecycle management automation: Simplified lifecycle for devices, applications, users
  • Common alerting framework: Unified alerts detecting disruptions and anomalies
  • GenAI Access Security
  • Automated compliance and reporting workflows across frameworks like PCI‑DSS, NIST

Benefits

  • Proactive risk mitigation: Detects anomalies and recommends corrective actions.
  • Faster troubleshooting with AI-driven insights to identify and resolve issues.
  • Scalable to manage growing environments without additional overhead.
  • Lowers operational costs through automation and centralised management.
  • Increases operational efficiency through automated lifecycle and configuration tasks
  • Improved uptime and reliability through predictive analytics
  • Improved and real-time compliance visibility
  • Improved operational efficiency through automated lifecycle and configuration tasks
  • Unified ZTNA enforcement across users, devices and applications
  • Improved uptime and reliability through predictive analytics

Pricing

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@khipu-networks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 0 0 5 5 3 5 5 7 0 3 3 6 9 8

Contact

KHIPU NETWORKS LIMITED Sales Team
Telephone: 0345 272 0900
Email: sales@khipu-networks.com

About your service

Service categories

Systems Infrastructure Software

Security

  • Cloud native application protection platform
  • Security analytics
  • Governance, risk and compliance

Identity and access management

  • Access

Network security

  • Trusted network access and protection
Multi cloud support
Yes

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Professional, Support and Managed Services for Palo Alto Networks Solutions (ASC, ASP, MSSP), Palo Alto Networks Next-Generation Firewall (Strata), Security Subscriptions and Panorama
, Device Security, NGFW SD-WAN, Prisma SASE, Prisma Access , Prisma SD-WAN, Prisma Access Browser, SaaS Security , Enterprise Data Loss Prevention (DLP), GenAI Access Security
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
The service is an add on and will apply to manage all existing and new NGFWs, or Prisma services, GenAI Access Security, Device Security.
System requirements
  • Existing or new NGFWs to be managed
  • Panorama for migration to CSM
  • Full feature enablement require SCM Pro license

User support

Email or online ticketing support
Yes, at extra cost
Support response times
KHIPU offers support packages with SLAs for 24x7x365 or business hours (08:00–18:00). Response times depend on incident priority, agreed with customer:

P1 – Urgent: Critical outages or major incidents requiring immediate attention - response within 1 hour.
P2 – High: Significant issues affecting important functionality but do not completely halt operations - response within 2 hours.
P3 – Medium: Moderate impact, such as warnings or non-critical alerts - response within 4 hours.
P4 – Low: Minor issues, or informational requests that have little to no operational impact - response within 4 hours.

Cases are logged and automatically confirmed by email.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
KHIPU is committed to delivering exceptional technical and after-sales support throughout and beyond project implementation. We provide maintenance and support for all supplied solutions, ensuring equipment is serviced to the agreed level of cover. Our support services include:

• Maintain Services: Break-fix support with 1st, 2nd and 3rd line troubleshooting for all KHIPU delivered solutions. KHIPU holds top-level certifications and works directly with manufacturers as required.
• Monitor Services: Proactive monitoring, alerting and analysis.
• Fully Managed Service: Complete responsibility for device management.
• Co-Managed Service: Shared responsibility for device management.
• SOC Service: Comprehensive detection and response to protect critical infrastructure from cyber threats.

All services are available 24x7x365 or during business hours (08:00–18:00) and include support via telephone, email, secure portal and remote access.

Every customer is assigned a Technical Account Manager to ensure SLAs are met and support requirements are fulfilled. Customer references are available on request to demonstrate our proven track record.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Getting Started Guide

The KHIPU Getting Started Guide document is issued to all new customers and provides essential information for accessing technical and after-sales support. It begins with an overview of KHIPU’s ethos and commitment to delivering exceptional service during and after project implementation. The guide explains the onboarding process, including account setup, portal access, and escalation procedures.

Initial Setup & TAC Activation

After a support service is purchased, customers are contacted to arrange an onboarding call.

The Case Management Team provides a personalised walkthrough of:

KHIPU TAC procedures
Call logging process
Access to the KHIPU TAC Portal and File Share Portal

Key Steps in Onboarding

Account Creation: Customer details and authorised callers are registered on KHIPU systems.
Platform Access: Credentials for TAC portal and secure file sharing are provided.
Escalation & Complaint Procedures explained.
Maintenance and SLA details reviewed with the customer to ensure all details are correct.

NOC & Managed Services Onboarding
For customers using NOC Monitor, Monitor Plus, or Managed Services:

Asset registration, dashboard setup, and mobile app access (for enhanced tiers).
Health checks and dependency mapping are completed.
Quarterly reports and proactive monitoring are enabled and scheduled.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
KHIPU End-of-Contract Data Handover Checklist.
When a contract ends, KHIPU ensures a secure and compliant process for returning customer data if requested:
1. Data Identification
Confirm all customer-owned data, including logs, reports, configurations, and backups, across systems covered by the agreement.
2. Data Extraction
Prepare data in the agreed format (e.g., encrypted files, CSV, PDF) and verify completeness and integrity before transfer.
3. Secure Transfer
Use encrypted channels such as secure portals or physical media. Apply encryption for data at rest and in transit, and confirm authorised recipient access with multi-factor authentication.
4. Customer Confirmation
Obtain written confirmation that the data has been received and validated for integrity and usability.
5. Data Destruction
Remove all residual copies from KHIPU systems and confirm deletion within the agreed timeframe.
6. Compliance
Ensure all steps comply with GDPR and Data Protection Laws. The process is documented for audit purposes.

This structured approach guarantees security, transparency, and legal compliance during the data handover process.
End-of-contract process
At the end of the contract, if the organisation chooses not to renew and continue with the service, all data pertaining to the organisation is deleted. If the organisation chooses to renew then the service continues as normal. 90-days prior to the contract expiration date an initial reminder email is sent, followed up by gradually increasing reminders until the date of expiration.

Included in the Price

Data extraction and secure transfer in standard agreed formats.
Customer confirmation and validation process.
Secure deletion of residual data.
Compliance with GDPR and legal requirements.

Additional Costs

Bespoke data formats or media (e.g., physical drives, custom encryption).
Accelerated timelines for data handover or destruction.
Extended storage beyond the agreed retention period.
Consultancy or technical support for data migration to third-party systems.
Documentation accessibility standard
None or don’t know
How the documentation is accessible
Documentation is provided directly to designated contacts.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
WCAG 2.2 AA
Description of service interface
Strata Cloud Manager offers unified, cloud‑based interface, which provides a streamlined view for managing data protection policies, monitoring risks, and reviewing security posture. The interface presents context‑rich dashboards, best‑practice guidance, and centralised alerting, giving users a consistent workflow across NGFWs, SASE, and cloud‑delivered services. It surfaces actionable insights automatically and allows administrators to navigate configuration, reporting, and policy areas through a simplified, use‑case‑driven layout. Strata Cloud Manager enriches the Data Security experience with license‑aware data context, interactive visualisations, and a consistent design that supports efficient oversight of data‑centric controls.
Accessibility standards
WCAG 2.2 AA
Accessibility testing
Palo Alto Networks aligns with WCAG 2.2 Level AA standards by integrating accessibility features into the core platform's development lifecycle. The interface is optimised for keyboard-only navigation, allowing administrators with motor impairments to manage security policies and view dashboards without the use of a mouse. To support vision-impaired users, the service interface utilises ARIA (Accessible Rich Internet Applications) labels, which enable screen readers like JAWS or NVDA to accurately describe complex elements such as AI-driven charts and policy tables. The platform also adheres to strict colour contrast requirements, ensuring that high-severity security alerts remain distinguishable through more than just colour-coded indicators. The platform now offers a natural language interface that acts as an assistive tool, allowing users to query security data and perform complex tasks using text commands rather than navigating dense graphical menus. Palo Alto Networks maintains transparency regarding these features by providing a Voluntary Product Accessibility Template (VPAT) report upon request, which details exactly how meets Section 508 and WCAG requirements.
API
Yes
What users can and can't do using the API
The Strata Cloud Manager APIs extend this platform vision by providing a unified and consistent API framework that enable developers to build automation and integration solutions for the Strata network security platform. Strata Cloud Manager offers the following APIs:
Shared Services; Tenancy Service, Identity and Access Management Service, Identity and Access Management Service, Authentication Service, Subscription Service
Configuration Management; , SASE, NGFW, Cloud NGFW, ZTNA Connector, Prisma SD-WAN
Monitoring Services; Strata Insights, Aggregate Monitoring, Multitenant Notifications, Autonomous DEM
All Strata Cloud Manager APIs leverage a common authentication and authorisation framework.
API documentation
Yes
API documentation formats
HTML
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
The service is fully customisable and can be customised by system administrators through a layered approach that combines granular policy control, flexible object management, and automation. Administrators can define security rules using App-ID, User-ID, and Device-ID, create custom profiles for threat prevention, and tailor URL categories or QoS policies. Fully Customisable dashboards and reports enable high level visibility. Role-based access control ensures secure delegation, and dynamic address groups allow real-time policy adaptation. This approach delivers precise security, operational efficiency, and scalability across onsite or remote connectivity.

Scaling

Independence of resources
Distributed architecture, load balancing, dynamic resource allocation, traffic prioritisation.

Analytics

Service usage metrics
Yes
Metrics types
The service provides comprehensive metrics across security, performance, and operations. Security metrics include threats blocked, zero-day detection rates, WildFire analysis volume and malicious domains and URLs blocked. Performance metrics track throughput, latency, session capacity, auto-scaling events and low level traffic analysis. Operational metrics measure policy compliance, upgrade and update frequency and configuration best practices benchmarking. Together, these metrics deliver actionable insights for optimising security posture, ensuring compliance, and demonstrating measurable value across hybrid and cloud environments.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
Resource tagging
Yes
FOCUS resource tagging
Yes

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Palo Alto Networks

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
Other data at rest protection approach
Services from Google/Amazon, logs stored in Cortex data lake
Data sanitisation process
Yes
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
Data sanitisation type
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

Data export approach
Data export is highly flexible and designed to enable the export of all relevant data by administrators. The exports include configurations, threat and traffic logs and reports. More advanced exports focus on system operational and performance snapshots in the format of a technical support file. Several methods for exporting data are available, including Administrator UI, CLI, API, and regular exports via Syslog to SIEM or other external tools.
Data export formats
  • CSV
  • Other
Other data export formats
  • Syslog
  • HTML
  • SCP/FTP
Data import formats
  • CSV
  • Other
Other data import formats
  • API tools
  • YAML-based CLI

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Where managed service is requested, the service is run at an agreed time with the customer on a 24*7*365(6) schedule. This service has a targeted 99.9% availability on a quarterly basis, excluding scheduled maintenance windows. In the event that KHIPU does not meet the guaranteed levels of availability, service credits are issued in the form of “service tokens”. A service token entitles the user to call upon the professional services of KHIPU Networks for work outside of their standard maintenance contract. Service credits are issued and discussed during quarterly service review meetings, based on the number of failures in the prior quarter. Up to 5 service credits are capped per quarter for each end-user.
Approach to resilience
This information is available upon request.
Outage reporting
The service reports any outages via email alerts and telephone calls. Palo Alto provide a public dashboard reporting cloud service status at: https://status.paloaltonetworks.com/

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
Robust implementation of Role-Based Access Control (RBAC) ensures security and operational efficiency by assigning permissions based on roles rather than individuals. The approach follows least privilege, segregation of duties, and centralised policy enforcement. In addition to pre-defined roles, custom roles enable additional granularity in access restrictions. Each role has clearly defined permissions, such as policy creation, orchestration, monitoring, or audit-only access. RBAC improves security by preventing unauthorised changes, enhances compliance with frameworks and security standards, reducing risk and simplifying governance. RBAC delivers consistent control, audit, and operational resilience.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
KHIPU adhere to ISO policies and procedures. We are certified to ISO9001 (Quality Management), ISO27001 (Information Security Management), ISO14001 (Environmental Management) and ISO45001 (Occupational health and safety). Any potential breach or risk of security or process is highlighted to senior management including the board of directors immediately.
Software Security Code of Practice
Yes

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All service configuration changes follow an ITIL-based Change Control Process. Requests must be logged via the KHIPU Supportdesk and submitted by authorised personnel only. Each change is assessed for technical suitability, security risks, and service impact. Findings are clearly communicated to the customer, who makes the final decision to proceed, including consideration of any commercial implications. This process ensures a full audit trail and that all aspects of the change are reviewed before implementation.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
KHIPU uses continuous scanning tools like Tenable Nessus and Qualys to identify vulnerabilities across servers, applications, and networks. Findings are assessed using CVSSv3 and prioritised from Low to Critical. Asset and service owners remediate issues, with critical/high vulnerabilities patched within 14 days of discovery. The process includes identification, classification, remediation, and verification, with reports provided within five business days post-remediation. Threat intelligence is sourced from vendor advisories, industry platforms, and external feeds, ensuring timely updates and compliance with ISO27001 and Cyber Essentials Plus. This proactive, risk-based approach enables rapid response and strong security across all services.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
KHIPU provides 24x7x365 protective monitoring via its Security and Network Operations Centre using Cyber Managed Detection and Response (CMDR). Servers, firewalls, and critical assets are continuously monitored for abnormal behaviour, trend anomalies, and suspicious logs. Potential compromises trigger real-time alerts, followed by immediate triage, severity validation, and escalation to technical teams. Customers are informed through agreed channels. Response times meet strict SLAs: critical within one hour, high within two, and medium/low within four. This proactive approach, combining automated monitoring, early indicators, and structured escalation, ensures rapid detection and resolution while maintaining compliance and service integrity.
Incident management type
Supplier-defined controls
Incident management approach
KHIPU’s approach to incident management is ITIL-aligned and prioritises rapid resolution.

Customers log incidents via telephone, email or support portal with required details. Cases are categorised by priority in agreement with the customer:
P1 – Urgent: Critical outages or major incidents requiring immediate attention
P2 – High: Significant issues affecting functionality, not completely halting operations.
P3 – Medium: Moderate impact, e.g. warnings or non-critical alerts.
P4 – Low: Minor issues, or informational requests with negligible operational impact.

Service-affecting incidents are escalated to 2nd/3rd line teams and account/technical managers. Escalation procedures and SLAs are provided during onboarding, ensuring transparency and accountability.
Post-quantum cryptography secure
No

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

Connection to public sector networks
No

Pricing

Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Free trials typically include full-feature access for a limited period of up to 30 days. The goal is to validate advanced security capabilities, scalability, and compliance alignment before purchase. Trials are guided by KHIPU experts and include optional integration with public cloud environments (AWS, Azure, GCP) to simulate real-world scenarios.

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
10%
Between £250,000 and £500,000
10%
Between £500,001 and £1,000,000
10%
Between £1,000,001 and £2,500,000
10%
Between £2,500,001 and £5,000,000
10%
Over £5,000,001
10%

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
LRQA
ISO/IEC 27001 accreditation date
Tuesday 6 May 2025
What the ISO/IEC 27001 doesn’t cover
Not applicable, all business areas and operational offices are in scope of the certificate.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
LRQA
ISO 9001 accreditation date
Tuesday 6 May 2025
What the ISO 9001 doesn’t cover
Not applicable, all business areas and operational offices are in scope of the certificate.
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
De598042-4dcc-442e-abff-8c64f3d32edb
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
Fa457bce-7b40-4650-a92d-0f1919abfd7a
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@khipu-networks.com. Tell them what format you need. It will help if you say what assistive technology you use.