CERTUS TECHNOLOGY ASSOCIATES LIMITED
TACTIC Support Services
Certus provides structured ancillary services to expedite TACTIC deployment. Our expert team manages project delivery, technical configuration, and data migration. We specialise in digitising existing training materials and establishing document governance, ensuring a rapid, "right-first-time" transition that strengthens ISO 15189 compliance and operational visibility.
Features
- Delivery Managers provide oversight to expedite the changeover process.
- Solution Architects manage end-to-end platform configuration and environment setup.
- Data Engineers facilitate secure migration of existing staff competency records.
- Scalable architectures established to enable real-time analytics and decision-making.
- Business Analysts adapt existing training materials for blended learning delivery.
- Establishing master libraries to govern clinical evidence retention and lifecycles.
- Implementation teams work alongside clients for immediate operational impact.
- Ensuring platforms are populated with accurate historical data from day-one.
- Professional support to align digital workflows with existing laboratory processes.
- Dedicated specialist services designed to support TACTIC SaaS operationalisation.
Benefits
- Structured support significantly reduces the time required for implementation.
- Managed onboarding ensures high-standard evidence and auditable record-keeping.
- Professional data migration and configuration saves senior team time.
- Expert-led configuration prevents common deployment errors and operational delays.
- Transitions manual records into a transparent, digital environment.
- Data pipelines support growth for organisations of all sizes.
- Formal governance ensures long-term accessibility of critical training documentation.
- Rapid deployment allows staff to quickly access integrated solutions.
- Real-time analytics enabled through robust technical setup.
- Moves beyond simple software deployment to full operational integration.
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at david.whitehouse@certus-tech.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
1 0 1 0 7 2 9 2 7 6 8 8 4 7 1
Contact
CERTUS TECHNOLOGY ASSOCIATES LIMITED
David Whitehouse
Telephone: 07775978087
Email: david.whitehouse@certus-tech.com
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data/information structure design
- Project management and governance
- Service optimisation/right sizing
- Other
Service scope
- Service constraints
- Any constraints would be discussed once requirements were fully understood.
User support
- Email or online ticketing support
- Yes
- Support response times
- Support response times 24hrs
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Certus offers a full range of support and service management options, which can be tailored to meet specific customer needs and scaled to match the required level of support depending on the service requirement. Any service requirements and associated solutions would be explored prior to any order.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £950.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £750.00 | |
| Principal data scientist | £950.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business analyst | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £750.00 | |
| Senior delivery manager | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Product manager | £950.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £750.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content designer | £750.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- A1d6ef83-c262-4b80-ad44-98f3979f507c
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- A37f49ef-4f8d-4448-95ac-bd3c916ef863
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at david.whitehouse@certus-tech.com.
Tell them what format you need. It will help if you say what assistive technology you use.