PEOPLE ALCHEMY LTD
People Alchemy LWP/ePortfolio SaaS implementation and consultancy
People Alchemy provides optional professional and consultancy services to support adoption, configuration, and effective use of the People Alchemy Learning Workflow Platform. Services may include advisory support, implementation, workflow design, integration, workshops, and ongoing assistance, with all scope, pricing, and delivery agreed at call-off.
Features
- Learning workflow and learning transfer consultancy
- Platform implementation and configuration support
- Workflow and pathway build services
- Customisation and feature extension support
- Systems integration and technical advisory
- Facilitated workshops and stakeholder engagement
- Project coordination and delivery support
- Assurance, review, and optimisation services
- Ongoing advisory and administrative assistance
- Flexible remote or on-site service delivery
Benefits
- Improves consistency of learning and operational workflows
- Reduces deployment time for learning and capability initiatives
- Reduces business risk through structured, supported implementation
- Improves adoption of new processes and ways of working
- Reduces internal effort required to configure complex workflows
- Improves alignment between learning activity and job performance
- Reduces rework through clearer workflow design and governance
- Improves stakeholder engagement across teams and functions
- Enables faster integration with existing organisational systems
- Supports continuous improvement of working practices over time
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
1 0 2 0 2 8 7 1 6 5 6 4 9 5 9
Contact
PEOPLE ALCHEMY LTD
Frederick Paul Matthews
Telephone: 020 8720 7195
Email: hello@peoplealchemy.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Product support capabilities
- Other
Service scope
- Service constraints
-
The service has some transparent, standard consultancy constraints that buyers should be aware of. These are typical for cloud-based consultancy and implementation services and do not materially limit delivery.
1. Delivery is primarily remote
2. On-site support is optional and chargeable
3. The service configures and extends the People Alchemy platform rather than replacing organisational L&D ownership
4. Integration depends on access to customer systems and stakeholders
5. Support is provided during UK business hours
User support
- Email or online ticketing support
- Yes
- Support response times
-
During UK business hours, we aim to provide an initial response within four business hours.
Urgent service issues are prioritised and responded to as quickly as possible during UK business hours. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
This service is delivered without formal support tiers. Support is tailored to the scope and duration of the consultancy and implementation services purchased.
Support is provided as part of the consultancy, implementation, and ongoing service described in this Lot 3 offering. All customers receive the same level of access to support appropriate to the scope of services purchased.
There is no additional cost for different support levels, as tiered support packages are not offered under this service.
Each customer is assigned a named account manager who acts as the primary point of contact and coordinates consultancy, implementation activities, and support as required. A dedicated technical account manager or named cloud support engineer is not provided, although technical specialists are engaged as needed during delivery.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior solution architect | £2,500.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £1,000.00 | |
| Senior developer | £1,500.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £400.00 | |
| Content designer | £1,000.00 | |
| Senior content designer | £2,000.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 24d62446-e400-49de-ae30-34bb6ce8acd6
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@peoplealchemy.com.
Tell them what format you need. It will help if you say what assistive technology you use.