Global Knowledge

Cloud, Security and Software Engineering Training Services copy

Global Knowledge is the world's largest dedicated IT training company. We work with our clients to understand their digital skills requirements and help build digital capabilities. With a strong presence in the Public Sector, we provide authorised IT training programmes in Cloud, Data & AI, Cybersecurity, DevOps and Software Engineering.

Features

• Amazon Web Services Learning
• Microsoft Learning
• Cisco Learning
• VMware Learning
• Cyber Security Learning
• Service Management Learning
• Project Management Learning
• DevOps Learning
• CompTIA Learning
• Artificial Intelligence (AI) Learning

Benefits

• Accredited Instructors, Classroom Training, Virtual Learning and Certification
• Subject matter experts with real-world skills
• Digital and Workforce Transformation Upskilling and Reskilling
• A skilled workforce provides increased productivity
• Multi modality learning provides flexible opportunity to learn
• Self paced elearning subscription options
• Access to technical labs and hands-on activities
• Optimize the use of Cloud based Software and Services
• Improve and Strengthen Cloud Security Management
• Prepayment options and plans available

£199.99 to £3,944.00 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kevin.gallagher@skillsoft.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

102187894426107

Contact

Kevin Gallagher
0113 2368203
kevin.gallagher@skillsoft.com

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: Our capability is more than just IT training. Technology’s expanding reach is making all civil servants some sort of technology professional. The hyper-focused, specialty roles are more necessary than ever—but we also must account for the T-shaped skills..; We exist to address the total skills profile of technology professionals across all Digital skills requirements including Cloud.; Whether you’re managing mission critical technology initiatives, developing your technical talent pipeline or taking IT products and services to market, our innovative and flexible learning solutions equip you for success.; Sustainable, scalable, repeatable IMPACT--with minimal disruption. That’s why for nearly 30 years governments around the world choose us as their preferred technology training provider.; By providing access to subject matter experts, delivering authorized and industry-leading instruction through multiple delivery formats, we set the stage for your success by reducing skill gaps. You’ll also see impacts in onboarding and employee retention through improved skills and higher job satisfaction.; This is all driven by level of quality we set for ourselves. We believe in consistency and maintain rigorous standards, so you receive an exceptional training experience. ; As a result we are best placed to support you with your technology onboarding, reskilling and upskilling requirements.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Not that we are aware of at this time.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 1 business days response time.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: 4 hour response times to general customer services enquiries. General enquiries will be then be passed onto the appropriate account manager to support as and if required.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: AWS, Microsoft, Cyber Security, Cisco, Service and Project Management

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Security Metrics
• PCI DSS accreditation date: 12th October 2024
• What the PCI DSS doesn’t cover: This certification purely addresses the processing of credit card transactions.
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • SOC2 Type 1
  • SOC2 Type 2

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity

  Tackling economic inequality

  At Skillsoft/Global Knowledge, our mission is "To propel organisations and people to grow together through transformative learning experiences". Through a portfolio of high-quality content, a platform that is personalized and connected to learner needs, and a broad ecosystem of partners, we drive continuous growth and performance for people and their organisations by overcoming critical skill gaps, unlocking human potential, and transforming the workforce. Our offerings are available over multiple modalities, including mobile devices, which serves to maximize access, and eliminate barriers associated with traditional learning environments. Further, through its Corporate Social Responsibility (“CSR”) program, Skillsoft/Global Knowledge has committed to up-skilling under-served and marginalized populations by agreeing to donate 50 million in-kind licenses to its qualified CSR partners by 2030. In closing and as a signatory to the United Nation’s Global Compact, Skillsoft/Global Knowledge has committed to making an impact in the areas of Quality Education, Gender Equality, and Decent Work and Economic Growth.

  Equal opportunity

  Skillsoft/Global Knowledge has helped fuel performance and career growth for more than 20 years. Our community of 85+ million learners in 150+ countries around the globe learn in more than 30 languages. Our ability to host content via multiple modalities, including mobile devices, serves as a mechanism to drive equal opportunity and to reduce or eliminate the barriers associated with traditional learning environments. As often as they need or want, typical learners turn to Skillsoft/Global Knowledge to acquire critical job skills in the flow of work, and grow as leaders, employees, and people. In closing and as a signatory to the United Nation’s Global Compact, Skillsoft/Global Knowledge has committed to making an impact in the areas of Quality Education, Gender Equality, and Decent Work and Economic Growth.

Pricing

• Price: £199.99 to £3,944.00 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kevin.gallagher@skillsoft.com. Tell them what format you need. It will help if you say what assistive technology you use.