Areti Group Ltd
Salesforce Implementation & Support
Areti Group specializes in a wide array of Salesforce services, catering to various needs of organizations. Our services encompass consultancy, implementation, architecture, development, and ongoing support. With a focus on Local Government organizations, our expertise extends to CRM, Customer Records, Contact Management, Case-Management, Workflow, Portal, Reports & Dashboards, and Integration.
Features
- Dedicated developer and consultant review to understand your implementation
- Identifying areas of Salesforce you aren’t currently using
- Recommendations on how to extend/amend implementation and improve automation
- Tips on increasing user adoption and training
- Service Cloud and Sales Cloud implementation
- BI, analytics, reporting, and dashboard development
- Platform configuration
- Force.com (Platform) development
- Data Model, Security Model, design, data migration & integration services
- Migration to Lightning User Interface readiness check
Benefits
- Maximize CRM implementation to its full potential
- Ensure you take advantage of the latest features Salesforce offers
- Business process and automation improvement
- Access to Technical Architects, Salesforce administrators, developers, product managers, BAs
- User training services for effective adoption
- Leveraging platforms to enable your unique business model
- Cost-effective, value-driven services and ongoing support
- Salesforce implementation is optimized for efficiency, effectiveness, and ongoing success
Pricing
£450.00 to £1,450.00 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at pete.kelly@areti.io.
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Framework
G-Cloud 14
Service ID
1 0 2 2 7 2 5 4 3 5 8 2 4 4 1
Contact
Areti Group Ltd
Peter Kelly
Telephone: +447814459458
Email: pete.kelly@areti.io
Planning
- Planning service
- Yes
- How the planning service works
-
Areti Group provides comprehensive service planning support for Salesforce CRM Cloud Platform Implementation and Support. The process begins with a detailed assessment of your organization’s unique needs, identifying key areas where Salesforce solutions can drive business growth and efficiency.
A tailored implementation roadmap is then developed, covering Service, Sales, Marketing, Financial, and Experience Cloud. Our expert consultants ensure seamless integration with existing systems, offering readiness guidance and training to maximize user adoption.
Post-implementation, Areti provides ongoing support and managed services to maintain system performance and resolve any issues promptly. Additionally, we offer marketing automation solutions with Marketing Cloud and Pardot, streamlined case management, and robust data migration and validation services.
This meticulous planning guarantees that your Salesforce CRM Cloud Platform implementation aligns with your business goals, unlocking the platform’s full potential to enhance growth and success. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We provide a comprehensive training service to support the successful adoption of your cloud services. We work closely with our clients to fully understand their training needs and build a customised approach to ensure the transition to cloud services is successful. We can provide a range of training delivery options from on-site one-to-one coaching, facilitated group training sessions, video tutorials, training documentation and video conference training sessions. We actively help to coach and train your staff throughout our engagements, through a collaborative and transparent approach.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Areti Group provides seamless service migration support for Salesforce CRM Cloud Platform, ensuring a smooth transition with minimal disruption to your business. Our migration process begins with a comprehensive assessment of your existing systems, identifying critical data and functionalities for migration.
We then develop a tailored migration strategy that includes data mapping, cleansing, and validation to maintain data integrity and ensure compatibility with Salesforce solutions like Service, Sales, Marketing, Financial, and Experience Cloud.
Our expert consultants handle the entire migration using proven methodologies, focusing on minimizing downtime and mitigating risks. Thorough testing is conducted post-migration to verify data accuracy and system functionality.
Post-migration, we provide continuous support and managed services to address any issues promptly and keep your system optimized. This meticulous approach ensures a seamless migration that enhances system performance, user adoption, and aligns Salesforce CRM Cloud Platform with your organization's unique business goals, driving efficiency, growth, and overall success. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Areti Group provides comprehensive quality assurance and performance testing support for Salesforce CRM Cloud Platform, ensuring a reliable, high-performing system.
Quality Assurance: Our process begins with meticulous test planning, establishing clear quality benchmarks and performance criteria aligned with your business goals. Functional testing verifies that all Salesforce modules operate accurately, while automated testing tools enhance test coverage, identifying and resolving errors early.
Performance Testing: Load and stress tests simulate real-world scenarios to assess system responsiveness and scalability under varying conditions. Our experts analyze results to identify performance bottlenecks and optimize system speed and reliability.
Continuous Monitoring: Post-implementation, we provide real-time monitoring of system performance to ensure compliance with quality standards and promptly address issues.
Data Integrity: Data validation and cleansing are integral to our quality assurance process, ensuring seamless data migration and consistent accuracy across Salesforce clouds.
This thorough approach guarantees that your Salesforce CRM Cloud Platform solution delivers reliable, efficient performance, maximizing business value and user satisfaction.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Support is available remotely
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Additional support is available by negotiation.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Wellbeing
Fighting climate change
At Areti Group, we understand that caring for the environment is not just a responsibility but also an opportunity to make a positive impact on our planet and communities. We are committed to sustainability in all aspects of our operations, from reducing our carbon footprint to promoting eco-friendly practices among our clients and candidates.
As a remote workplace we demonstrate our commitment to the environment is through our office practices. We educate our employees on energy efficiency, waste reduction, and recycling initiatives to minimise our environmental impact at home. From using renewable energy sources to implementing paperless processes, we continuously seek ways to operate more sustainably and reduce our environmental footprint.
As a Bcorp pending company and a climate positive recruiter we ensure we give back to the environment more than we take out. Our planting policy in partnership with Ecologi keeps us on track of getting this balance right. We commit to planting 100 trees for every placement that we make, so our clients can rest assured that working with us has a positive impact on the environment.
So far we have planted 28,000 trees and funded 29 projects around the world. Our aim for 2024/25 is:
• Plant 45,000 Trees
• Fund 50 worldwide projects
• Focus on funding UK Projects
• Reduce our carbon footprint by 5%Tackling economic inequality
It is our mission to build a business that values people and the planet more than it does profit. At Areti Group we believe that as a business, we have a responsibility to give back and make a positive impact in the communities we serve. Through our community engagement initiatives, we strive to build meaningful relationships, address local needs, and create opportunities for collaboration and growth. We offer all employees 5 charity days per year to volunteer in their local community, we donate 6% of our annual profits to charity and partner with a local skin charity cancer to contribute towards raising awareness and early detection of skin cancer in the local community and schools.
Examples of how we have contributed to our local community:
• Contribution from skilled volunteers is widely underestimated for charitable organisations and can often have a greater impact than financial donations. In addition to our profit pledge, we offer all of our employees 5 fully paid days a year to work for charities of their choice and foster a deeper connection with the cause.
• In 2023, we aimed to raise £15,000 for charity donations but exceeded expectations, raising £24,000.
• Our environmental initiatives include planting over 27,000 trees, contributing significantly to carbon emission reduction, and volunteering 176 hours for community work, including beach cleaning.
• We extend our support to local sports and schools by providing additional coaching to football teams, donating kits to schools, and sponsoring 3 sports teams, fostering a sense of support and inclusivity within our community.
• Through social media, articles and thought leadership pieces we share industry and sustainability insight to help our clients and candidates build a stronger understanding of the critical influence sustainability and technology have on each other.Wellbeing
Ensuring employee well-being is not just a priority; it's a cornerstone of our company culture at Areti Group. We recognise that our employees are our greatest asset, and their physical, mental, and emotional well-being is paramount to their success and fulfilment in the workplace.
First and foremost, we prioritise open communication and foster a supportive environment where employees feel comfortable sharing their concerns and seeking help when needed. Additionally, we understand the importance of work-life balance which is why we are a fully remote workplace, allowing our employees to work from any location and at flexible times to work around their home lives.
Furthermore, we invest in initiatives and programs designed to promote health and wellness among our team members. From wellness workshops and fitness challenges, we provide comprehensive support to help employees prioritise their well-being.
Moreover, we believe in recognizing and celebrating the contributions of our employees. Whether it's through performance bonuses, employee appreciation events, or recognition programs, we ensure that their hard work and dedication are acknowledged and rewarded.
To strengthen our focus on employee wellbeing we have:
• Increased our paid primary and secondary caregiver leave for employees to maximise time with family
• We offer all employees unlimited holiday
• Provided a fully remote workplace to maximise flexibility
Pricing
- Price
- £450.00 to £1,450.00 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at pete.kelly@areti.io.
Tell them what format you need. It will help if you say what assistive technology you use.